AfterShip Order Tracking & SMS

AfterShip Order Tracking & SMS

by AfterShip & Automizely

Order Lookup Page, Track Order Status, Shipping Notifications.

4.4 of 5 stars(2407 reviews)

Shipment Notifications

Notify customers in advance about their shipments and see questions about parcel status drop. Reduce your workload and engage customers

Effortless Order Tracking

Get complete shipment visibility with insightful tracking data from over 700 couriers in one place to resolve delivery incidents faster

Branded Tracking Page

Add your logo, links, products, Instagram feed & more for an engaging experience that drives sales. User friendly, no coding required


About AfterShip Order Tracking & SMS

AfterShip provides the best post-purchase experience to drive customer loyalty and additional sales.

Monitor all shipments in one go

  • Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place
  • Monitor the current order status with a smart dashboard
  • Filter shipments by dates, statuses, couriers, and destination
  • Trace whether all your shipments are being delivered on time and identify any delays/exceptions.
  • 7 Standardized tracking statuses

Keep customers informed and up to date

  • Embed the AfterShip Track Button to allow effortless order tracking
  • Automatically insert AfterShip’s tracking link to your Shopify store so that customers can track shipments effortlessly at the order confirmation and order history pages
  • Add your tracking link to either your store’s header or footer or both and make it easy to track orders
  • Send delivery notifications to customers through Email & SMS
  • Send internal notifications to yourself through Email & SMS
  • Configure notifications for: Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
  • Shipping notifications will be sent from your email address, and you can customize messages to include your logo and URL, to increase brand recognition and the probability of repeat purchases

Provide a branded experience

  • Automatically generate a tracking page for each shipment and customize the look & feel
  • Customize your tracking page by adding your logo, store URL and impact SEO to generate more sales
  • Set up a custom domain to display the tracking information and improve the searchability of your website
  • SSL certificate for users with a verified custom domain
  • Drive traffic to your site instead of the carrier’s site and increase the organic search

Multiple shipping solutions

  • AfterShip connects you with 700+ couriers worldwide
  • Including UPS, DHL, USPS, China Post (ePacket), and China EMS
  • Standardized layout of tracking results received from different carriers

Analyze & take action

  • Get powerful insight on shipments, notifications, tracking pages, and customer feedback
  • Filter data by date, shipment type, devices, location, visits, and more

Integrates with

  • Klaviyo,
  • Loox,
  • Shipstation,
  • Omnisend,
  • Judge.me,
  • Postscrip

Media gallery

Support

Pricing

Free

Free

  • 50 shipments/month
  • Order lookup
  • Branded tracking pages
  • 24/7 live chat support
  • 700+ courier integrations
  • 7 Standardized order statuses

Essentials

$9/month

  • 100 shipments per month
  • All Free features
  • Email & SMS notifications
  • CSV import & export
  • Shipping performance analytics
  • Klaviyo integration

Essentials Plus

$29/month

  • 500 shipments per month
  • All Free features
  • Email & SMS notifications
  • CSV import & export
  • Shipping performance analytics
  • Klaviyo integration

Pro

$69/month

  • 1,000 shipments per month
  • All Essentials features
  • Dynamic tracking pages
  • Multilingual tracking pages

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    75% of ratings are 5 stars
  • 4 of 5 stars
    13% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    7% of ratings are 1 stars

Most recent reviews

One Million Lights

Good customer service, but it is a little bit confusing and time consuming to set up tracking page. Need to have tutorial videos to better help customers set up tracking page.

Anime Fun

Great app, I've used in the past, and now im here to test it again, there are so many improvements, I really think this app is great!

www.shop-hannahmartin.com

Very good and quick service. Im now clear about what to do next in my process thank the guy who helped med.