AfterShip Order Tracking

Name: AfterShip Order Tracking
Brand: AfterShip & Automizely
Rating: 4.8 (4579 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.8 (4,579)
Developer: AfterShip & Automizely

Proactive order tracking that delights your customers, reduces WISMO, and optimizes delivery.

AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/7.

Branded tracking pages with personalized product recommendations to boost sales
Automated email and SMS notifications to reduce complaints and WISMO calls
Centralized shipment dashboard to track shipment status and identify exceptions
AI-powered estimated delivery dates(AI EDD) to reassure anxious customers
Built-in analytics to get insights into shipment status and on-time performance

Highlights: Popular with businesses in United States; Works with the latest themes

Launched

May 9, 2012

Languages

English, German, French, Spanish, and Italian

Pricing

Free

Free to install

50 shipments/month

1,100+ carriers integration
Service-level tracking updates
Order tracking dashboard
Branded tracking page
Carrier estimated delivery date

Essentials

$11 / month

or $108/year and save 18%

Key features and integrations. Min.100 shipments/month, $0.08 per extra shipment.

Everything in Free, plus
Klaviyo integrations
Basic performance analytic reports
Email & SMS notifications
Facebook notifications

Pro

$119 / month

or $1,188/year and save 17%

Advanced tools to do more. Min.2,000 shipments/month, $0.08 per extra shipment

Everything in Essential, plus
Product recommendation widget
Attentive integrations
Multilingual tracking pages & emails
API and webhooks

Premium

$239 / month

or $2,388/year and save 17%

Powerful AI and analytics. Min 2,000 shipments/month, $0.12 per extra shipment

Everything in Pro, plus
AI product recommendation
Product/Checkout page EDD
Advanced analytic reports
Custom domain for tracking page
+ more

7-day free trial

Free

Free to install

50 shipments/month

1,100+ carriers integration
Service-level tracking updates
Order tracking dashboard
Branded tracking page
Carrier estimated delivery date

Essentials

$11 / month

or $108/year and save 18%

Key features and integrations. Min.100 shipments/month, $0.08 per extra shipment.

Everything in Free, plus
Klaviyo integrations
Basic performance analytic reports
Email & SMS notifications
Facebook notifications

Pro

$119 / month

or $1,188/year and save 17%

Advanced tools to do more. Min.2,000 shipments/month, $0.08 per extra shipment

Everything in Essential, plus
Product recommendation widget
Attentive integrations
Multilingual tracking pages & emails
API and webhooks

Premium

$239 / month

or $2,388/year and save 17%

Powerful AI and analytics. Min 2,000 shipments/month, $0.12 per extra shipment

Everything in Pro, plus
AI product recommendation
Product/Checkout page EDD
Advanced analytic reports
Custom domain for tracking page
+ more

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (4,579)

Overall rating

4.8

Counts per rating level

83% of ratings are 5 stars
3.8K
9% of ratings are 4 stars
429
2% of ratings are 3 stars
97
1% of ratings are 2 stars
36
4% of ratings are 1 stars
206

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its robust tracking capabilities and seamless integration with Shopify. They appreciate its real-time tracking, instant notifications, and user-friendly interface. The app is praised for its affordability, customization options, and valuable insights from its analytics dashboard. The customer support team is frequently mentioned for their responsiveness and expertise. It's considered a game changer for e-commerce businesses, enhancing both operations and customer experience.

April 10, 2024

Awesome app! They have been around for ages and it definitely shows as they are easily the best tracking app more importantly the customer service is one of the best on Shopify, its even better than shopify support haha! Rajat helped me out and is great, super patient and easygoing going and helpful! Definitely recommend

RoseGold & Black Pty Ltd

Australia

Over 2 years using the app

May 9, 2024

I love this app. It's efficient and beneficial for myself and my customers. The customer service is amazing.

Snazzy Jahzzie LLC

United States

Almost 6 years using the app

March 29, 2024

AfterShip is a game-changing order tracking and shipment management app for ecommerce businesses. As a seller with multiple stores, it has streamlined my operations by consolidating shipment tracking from various carriers into one user-friendly dashboard.

What stands out is the exceptional support from their team, particularly Priti. She guided me through the setup process with professionalism and a friendly attitude, ensuring I could fully utilize AfterShip's features without any hassle.

Priti's expertise and personalized solutions tailored to my business needs were truly impressive. Her commitment to providing top-notch support exceeded my expectations.

Overall, AfterShip has optimized my workflow and enhanced customer experience. The robust tracking capabilities, combined with outstanding support like Priti's, make it a highly recommended solution for ecommerce sellers.

The Gay Fashion Palace

United States

6 months using the app