AirPower , 77 reviews

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
    72
  • 1% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
    1
  • 4% of ratings are 1 stars
    3
Edited September 23, 2023

I agree with the other reviewers. It works but if there were another app, I'd switch.

Pros: really nice way to manage large inventory with tons of parameters. Shopify admin UI isn't built for bulk editing. This is. Fairly elegant and dynamic solution. Customer service is fairly responsive though slow (days), and their best-fit customer is definitely someone tech savvy and capable of problem solving on their own.

Cons: Extremely slow sync once you've got metafields and images in the mix. I have only 250 products and the sync is 30 mins+ every time. If you're trying to troubleshoot or have a workflow which requires sync (eg. any product with variants) it's untenable.

I hope this will change/improve. For the monthly price I'd consider having someone build a custom solution for my needs.

Bag List
United States
8 months using the app
BaseGenius replied August 23, 2023

Hi there, and thank you for the feedback. Our sync from Airtable to Shopify syncs data as fast as Shopify allows. Shopify has a limit of how much data you can send it, and this limit varies with the Shopify plan your store is on. The servers running our sync are very powerful and feed Shopify with data as fast as it will ingest it.

Also, we don't know which data in Airtable has been updated and which has not. For this reason a lot of our users use an Airtable view for their tables to tell us exactly which rows we need to sync. So that we don't waste time syncing data that hasn't changed.

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