AirPower , 71 reviews

Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
February 2, 2023

Works fine for me. Not really easy to set up, but doable. Support is really quick and helpful. So I could recommend.

Time spent using app: 2 months
December 27, 2022

I am giving this a 1 star rating for now, as the app seems abandoned to some extent. This is a warning for new users.

The support will answer (and is generally quite quick) but features and sync fields are slowly being deprecated. Despite the GraphQL api now being the superior api, there seems little willingness to support it. This means that basic fields such as product type is no longer supported.

Metafields are supported by they will slow down the sync to a halt. It will literally take you 6+ hours to finish a sync, if you have a fair amount of metafields and products. This is also something use of the GraphQL api would alleviate. This is a huge thing, as Shopify is betting on metafields in a big way.

All in all the app does function but you will bear a large cost tying yourself to this app down the line, as it looks right now. I hope in the future that I can come back and change this rating.

Time spent using app: About 1 year
BaseGenius replied January 10, 2023

Hello. As mentioned in our conversations with you, no, the app is by no means "abandoned". In general we have to move slowly when introducing new sync data elements. We sync millions of items per day for our clients and every change has to go through extensive testing, as any downtime has massive and immediate implications for our client stores.

And no, fields like product type are not going away - the GraphQL API has a different way of setting it.

Finally, metafields take time to sync irrespective of which of the two APIs you use. When syncing data to Shopify AirPower always pushes data as fast as Shopify will allow within its rate limits.

Edited December 29, 2022

One of the best and must powerful apps if you love to take data driven desicions. Aitable let you manager a lot of automatizations you can trigger using javascript and more

Time spent using app: 12 months
December 24, 2022

Airtable-to-Shopify sync doesn't work, you just get a bunch of errors. Conventiently, none of their videos or help articles cover Airtable to Shopify inventory management. Support is also poor and nonexistent. They claim to help you get up set quickly, but their team is completely unesponsive.

United States
Time spent using app: About 10 hours
BaseGenius replied December 27, 2022

Hi there. Very sorry that you found our support poor, but you messaged us the evening of December 24th, Christmas Eve. We were unable to reply that very second as our support team was spending time with family. We then scheduled a call with you, but you did not show up. We then emailed you to give us another time to speak, but you have not replied to any of our emails.

October 6, 2022

Super impressed with this product and team. We have 4 shopify stores that we brought all together with Airpower and Airtable. This has been super helpful to get a grip on all of our data in one place and perform bulk operations. For instance, we just created synced 30+ collections with images and descriptions to our stores. The product works perfectly when setup. Antonia from the support team has been super helpful. She has jumped on calls with us, been responsive to support requests, and has helped us get everything stood up quickly. I recommend this product to anyone looking to bring multi-store management together. Airpower has been game changing for us

Good Wave
Time spent using app: 6 days
September 28, 2022

J'utilise cette application pour gérer tout mon inventaire (1000 products) and faire des mises à jour rapidement et en bulk. Ca m'a changé la vie et fait gagner énormément de temps !
Le service client est extrêmement réactif.

Time spent using app: 10 months
June 13, 2022

Our non-profit has been generously supported by Airtable since our inception in March of 2020 & so the opportunity to manage, monitor, track & maintain our product / variant catalogues within Airtable is a critical asset to our ability to help thousands of customers get access to more affordable & authentic, vetted PPE like N95, KN95, & KF94 masks. In servicing & supporting a multitude of vendors, sellers, distributors across a wide-ranging product catalogue. Airpower helps us provision limited access & visibility to this catalogue outside of the Shopify platform, & enables us to leverage the functionality of Airtable to trigger notifications, automations & other dependencies.

Project N95 Shop
United States
Time spent using app: 3 days
May 17, 2022

Excellent support, easy set up and very happy with the results. I now have much better access to customer analysis and its been very useful for creating customer tags for us with segmentation and Shopify Mail.

TAPP Water (Malta) Ltd
Time spent using app: 2 months
April 8, 2022

I've been working with Antonia since end of Dec 2021. She is a phenomenal individual!!!! She goes above and beyond and helps resolve ANY issue I have. She's available at almost any time and is genuinely one of the kindest people I've ever met. Thanks to her, I've been able to fix SO many things on my site. Pro's of using Airtable: (Other than the splendid customer service)
- Change almost any aspect of your product information in bulk. If you're like me and you don't like to download and upload again, this would work. - Upload new inventory (EASILY) - it takes a bit getting used to but Antonia stayed on a call with me for well over 2 hours showing me every little thing and even running a test. It took me that long because my products are a bit more on the complicated side (or so I hear from just about every app CS team). - Run automatic sync updates
- SO much easier than learning how to use Matrixify, Syncee, or any of the other apps. Don't get me wrong, they're all wonderful with great CS but this one was the easiest to figure out - you can even make copies of what you start with in case you screw up (which I did so many times) but it's easy to fix if you follow the directions.
- They keep adding in new features which only makes the app even better. Con's - absolutely non as of yet. Everything I have an issue with is resolved or assisted with immediately. New product upload - Believe it or not - this app just saved me 3.5K - rather than outsourcing my million and one variant products, I was able to fix up my new product files and have it set to upload in just a couple hours. Obviously the 1K variant limit holds for any product upload - but if you are not in a time crunch and you're okay with having 1K variant uploads a day, then give this app a shot for new product uploads.
If you have the patience to learn - this app will save your life with mass product updates, uploads, etc. Give it a try and see! :) True me, once you get the hang of it, you won't go back.

United States
Time spent using app: 4 months
January 31, 2022

This app will make you feel like you have superpowers while running your store. I highly recommend it! We've got thousands of SKUs, a ridiculous number of variants, and so many different data points that need to be managed, edited, updated, etc. AirPower has helped take the sting out of managing them! We use ShipperHQ, another highly recommended app, and needed a way to apply settings through metatags without going product to product. AirPower fits the bill. We have been able to update a large number of products with the necessary information much faster than I imagined. Even taking the time to learn AirTable, we saved countless hours. Even though I would consider myself an Excel/Sheets wiz, there is a bit of a learning curve to AirTable in general. Antonia on AirPower's team has been EXTREMELY helpful! I've sent over questions so many times that I've offered free coffee gift cards as an apology, lol. The response is always quick and very helpful. They've got the heart of a teacher here, which is a big help when learning how all of this works.

Grower's Solution
United States
Time spent using app: About 2 months