Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multifunctionality, including email marketing, loyalty programs, and product reviews. Its automation features, such as personalized email campaigns and targeted SMS marketing, are highly valued. Merchants also commend the insightful analytics, effective customer retention through loyalty programs, and responsive customer support. The app's scalability, data handling, Shopify POS integration, and customer tracking capabilities are also praised. Merchants particularly value the subscription, customer reviews, and affiliate marketing modules.

August 19, 2020

That app is fantastic. Multi function help me to save time and focus on other important things. Thanks a lot...

ShopxBuy
United States
Almost 2 years using the app
January 29, 2022

I was given valuable instuctions on naviagting the Aitillion web lSaurabh was very patient,helpful and professional.

IDONEUS'BLAK
United States
Almost 2 years using the app
AiTrillion replied February 15, 2022

Thank you so much for your review 💖

October 10, 2019

OMG, This App actually had more features than I expected, It's so awesome. It's all seems automated too, I love this app. It helps with product reviews, emails, rewards, etc. all you need to engage your customers. Another good thing is that you can disable certain features if you do not need them. I will highly recommend

TBOO
United States
Almost 2 years using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

February 23, 2022

My CS rep Namit was awesome! The app has great support and as of now I am really enjoying it! The setup and onboarding has been great and is really really useful!

thefitcommandments
United States
Over 1 year using the app
AiTrillion replied February 23, 2022

Thank you so much for your review 💖
We're so glad to hear that you're loving our customer service!

Edited September 17, 2019

Excellent tool! I’m so glad I chose to use it. Support has helped me a lot! A++++++++++++++++++++++++

Cumming Toys
United States
Over 1 year using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

October 14, 2020

I added this app looking for a better loyalty rewards UI. The ability to embed on a page is a much better experience for my customers, and the additional features make this a great value. I had a small issue with style conflicting with the store theme, but the support team was very responsive and helpful!

On the Table Games
United States
Over 1 year using the app
July 5, 2021

There are a lot of features to this app and it's taking some time to get things set up but the customer service has been very responsive and helpful when I have reached out. So far so good!

Inspire Active Wear
United States
Over 1 year using the app
AiTrillion replied July 22, 2021

Thank you for your review! We're so glad to hear that the support team was able to help out 💖

March 20, 2022

Very good app and good support services. I recently faced an issue and resolved by the AI Trillion rep. Preetam. I am hoping to get the business going with this easy to use app.

RETROMASS
United States
Over 1 year using the app
July 8, 2020

I am very excited to use this app. It has a lot of options I was looking for:) I had a glitch when adjusting things on my site and the whole app disappeared. The customer service was right on top of it and helped me make the changes needed. Thank you so much

Love Fur All USA
United States
Over 1 year using the app
October 7, 2022

The support team are awesome, super helpful and really responsive. They jumped in and got things set up and running for me in under 24 hours. Excellent stuff and many thanks!

thecoralcentre
United Kingdom
Over 1 year using the app