Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multifunctionality, including email marketing, loyalty programs, and product reviews. Its automation features, such as personalized email campaigns and targeted SMS marketing, are highly valued. Merchants also commend the insightful analytics, effective customer retention through loyalty programs, and responsive customer support. The app's scalability, data handling, Shopify POS integration, and customer tracking capabilities are also praised. Merchants particularly value the subscription, customer reviews, and affiliate marketing modules.

Edited February 11, 2021

Realmente tiene muchas variables pero no son fáciles de activar, mas sin embargo el equipo de soporte técnico me ayuda por montones esos son puntos a favor porque la aplicaron es muy completa realmente vale la pena usarla.
Excelente soporte técnico.

FMstorecr
Costa Rica
10 months using the app
May 3, 2021

Really good app and amazing customer service! They are always quick to answer and really helpful with all the occuring issues.

AirClear
Estonia
10 months using the app
Edited May 27, 2021

This company is Awesome! In addition to assisting with me with my Ai Trillion Experience, I had an issue with my Email records which is not really associated with Ai Trillion but because it was a business related issue, the rep (Namit) spent 2 days with me to ensure that my business email was in working order so I can resume business as usual....Talk about EXCELLENT SERVICE!!! I highly recommend this app but more importantly the Customer Service Support! Thanks!!!

Funny Fan Store
United States
10 months using the app
March 9, 2021

Very easy app to install and customise. Customers seem to love interacting with it and there's a definite boost in traffic. Great support available too.

Unapologaytic
United Kingdom
10 months using the app
AiTrillion replied April 18, 2021

Thank you so much for leaving us a review! If you have any questions along the way, please feel free to reach out to us at support@aitrillion.com!

August 13, 2021

I enjoyed using the affiliate marketing, product review and loyalty reward options along with many other features.

Frag-X
United Kingdom
10 months using the app
AiTrillion replied August 22, 2021

Thanks so much for your review! 🌟 We're so glad to hear that you're loving the app! :)

December 11, 2020

Really goods app. Reccurent billing, emailing members with active plan,etc...
And quick response each time with the support email.

Bonprono
France
10 months using the app
May 13, 2021

This app offers a lot of capability. The AIT team is very responsive and helpful when needing assistance.

DoorStepInk
United States
9 months using the app
August 8, 2022

I have had a great experience with AiTrillion. I Highly recommend them. The membership and loyalty program are beyond expectations.

Discover Collectibles
United States
9 months using the app
AiTrillion replied August 12, 2022

Thank you so much for taking the time to leave a review, we love that you are enjoying our loyalty reward program and membership features💪
Thanks for the kind words 💛💛💛

August 3, 2022

The AiTrillion team provide us an exclusive service. They treat our request as a development tools to grow their business. Aside of features, we also get a lot of insight, so we can grow together.

TORCH
Indonesia
9 months using the app
AiTrillion replied August 12, 2022

Thank you so much for taking the time to leave a review. 💖

We are so glad our team was able to provide the support that you needed 💪 We also appreciate your thoughtful feedback on our calls. These are great ideas that we will pass along to our Product Team to add on the features.

August 2, 2022

Great App! If you are looking for a solution that will allow your customers to come back for more with loyalty, emails, reviews, etc., you are looking at the right one! This app helps us in removing multiple apps which we are using for the store. They are helping us a lot and super patient. Jacq was helping us all the way and making it a success.

Shree Guruji
India
9 months using the app
AiTrillion replied August 12, 2022

We are so happy you are enjoying AiTrillion so far 🤗 and happy to hear that it has been easy for you to use and customize! Thanks for leaving a review!