Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multifunctionality, including email marketing, loyalty programs, and product reviews. Its automation features, such as personalized email campaigns and targeted SMS marketing, are highly valued. Merchants also commend the insightful analytics, effective customer retention through loyalty programs, and responsive customer support. The app's scalability, data handling, Shopify POS integration, and customer tracking capabilities are also praised. Merchants particularly value the subscription, customer reviews, and affiliate marketing modules.

December 24, 2021

I like the system and getting use to it everyday because it is a great platform to visit everyday……..

Harrybucstore
United Kingdom
9 months using the app
AiTrillion replied January 13, 2022

Thank you so much for this lovely review! 💖

December 16, 2021

It is helpful to talk to an expert in order to learn all of the many features AiTrillion offers. I look forward to learning more!

St. Louis Dancewear
United States
8 months using the app
AiTrillion replied January 13, 2022

Thanks so much for the five-star rating! 🤗

April 5, 2022

I am in the process of migrating from another ESP and have been very pleased with how it has been handled.

EarringHolderGallery
United States
8 months using the app
AiTrillion replied June 2, 2022

Thank you so much for taking the time to share your experience! We're so happy to hear that it was a good one ✨

October 28, 2020

Fast support and really polite support managers. Lots of functionalities to dig into, so it helps a lot to have this kind of service.

Best Style Offers
Latvia
8 months using the app
March 20, 2023

Alot of the user experience for any service relies on the amount of support is given. Their support service is just great. The software integrates seamlessly with the store and does not require any additional coding from my end. For now, I am happy with the product and service and will encourage anyone who is doubtful to give this product a try.

ShopSLU
St. Lucia
8 months using the app
AiTrillion replied March 27, 2023

We're so happy to hear you've had a great experience with the app! We'll let our support team know you appreciated them. We appreciate them too 💪💖

May 4, 2021

Une bonne application tout en un, qui peut se révéler très redoutable une fois qu'elle à était bien configurer avec un service client super réactif. Je valide !

Dynasty Official Store
France
8 months using the app
February 20, 2023

very well done support from AI Trillion. Namit was my support, very efficient, listened well to my request and was a swift turn around to move on to the next steps.
i made a good choice on this one.

TMINION
Hong Kong SAR
8 months using the app
AiTrillion replied February 23, 2023

Thank you so much for sharing your experience with our customer service team! We are always here if you need us. 😍

Edited February 1, 2022

AITrillum have been a great support so far. They are quick to respond and have solved many issues we had. I would definitely recommend them.

Soberlicious
Canada
8 months using the app
AiTrillion replied January 13, 2022

Thank you so much for your lovely review! 💖

November 10, 2022

The best app I ever use!!! It has all the functionality to run my store, and All in One package in one super app! Service and Support are excellent!!!

Real Mini World
Taiwan
8 months using the app
AiTrillion replied November 27, 2022

Thank you so much for your review 💖
We're so glad to hear that you're loving our customer service!

September 24, 2021

I love this app! Preetam D helped me from the beginning to the end he have been extremely helpful and patient. Customer service was A+. Thank you Preetam D from the Aitrillion and the shopify team!

Eikcaj Beauty
British Virgin Islands
8 months using the app
AiTrillion replied October 3, 2021

Thank you so much for taking the time to leave us a review! 😍
We're so glad to hear that you're loving our app and customer service!