Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

November 6, 2020

I love all the different functions this app has - all in one place! It makes my work so much more effective and easier. I've had to contact support twice and they were great in solving my issues. The Knowledge base and videos are great as well. I just wish the videos had a play bar so that you can go back and forth as needed.

SmitCo LLC
United States
3 months using the app
Edited April 9, 2021

I love the support staff and the concept of this "app", It is much more than one app, it is like many apps working together in a clever way
Try it. It is simple to work with

Executive Supplements
Slovenia
3 months using the app
AiTrillion replied April 18, 2021

Thank you so much for the review 💖 We are sending you positive vibes!!!

June 27, 2020

I think this is very good but there are some things that do not work I think this is special for the theme but very good

spearss
United States
3 months using the app
January 30, 2021

This app is a great all in one option for many aspects of my store. I have tried a bunch of apps for loyalty, reviews, emails, etc... and, in the end I came back to this app to handle them all. The customer service is great as well! Send a message and your issue or concern is handled quickly and professionally. I am anxious for this app to grow and help me find new ways to attract and keep customers coming to my store! I’d like to send a special shout out to Preetam for putting up with my constant questions! (I am a little OCD sometimes )

BK Variety Market
United States
3 months using the app
AiTrillion replied February 1, 2021

Thanks BK Variety Market.

April 18, 2023

The AiT team is fabulous! They set up my app and make changes whenever I ask them to. They respond quickly to your questions and the set up was super easy as they take over the tedious process of setting it all up for you. The app has many features and tracks all of your potential customers when they visit your site and emails you to keep you updated. This app is amazing and so is their team! I highly recommend this app!

The Lifestyle Lab
United States
3 months using the app
AiTrillion replied April 19, 2023

Thank you so much for taking the time to leave a review. 💖
We are so glad that you love our marketing platform and its advanced tracking and automation features.

And yes, we have 11+ modules in just the platform to replace multiple apps and provide the power of integration between them. 💪

November 15, 2023

RISHAV provided me with the best service, very quickly, and fixed the issue I was having in no time flat! Thank you support team!

Backyards of Key West Gallery
United States
3 months using the app
AiTrillion replied November 18, 2023

We're delighted to hear that Rishav provided you with exceptional service and quickly resolved your issue! Our support team takes pride in delivering top-notch assistance. Thank you for your kind words, and please don't hesitate to reach out if you need any more help in the future!

October 19, 2019

I was having trouble importing my contacts to Shopify and AiTrillion helped me get it done! They also increased engagement on my store with all of their tools available to use!! They are quick with the job as well although I wasn't in a hurry.

Fibonacci Lifestyle
United States
3 months using the app
April 29, 2023

I highly recommend the app ! Their support team assisted us with setup + answered all of our questions. The app has amazing features!

TheOddProfessional
United States
3 months using the app
AiTrillion replied May 10, 2023

Thank you so much for leaving us this review 💖
We're happy to hear that you're enjoying the app and the support team's assistance!

June 27, 2019

A good marketing perform include everything I need such as loyalty reward, email marking, chatbot, push notifications, automations ..etc. There are still have some rooms for improvement, but their supports will do anything to help you and setup for you to start your business. Good Jobs !

mypetzbuddy
Hong Kong SAR
3 months using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

July 3, 2020

amazing customer service resolved my issue in minutes thanks a lot preetam for you help I definitely recommend this app

Brooun
India
3 months using the app