Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multifunctionality, including email marketing, loyalty programs, and product reviews. Its automation features, such as personalized email campaigns and targeted SMS marketing, are highly valued. Merchants also commend the insightful analytics, effective customer retention through loyalty programs, and responsive customer support. The app's scalability, data handling, Shopify POS integration, and customer tracking capabilities are also praised. Merchants particularly value the subscription, customer reviews, and affiliate marketing modules.

November 23, 2023

Support is very good. He resolved my query effectively. Thank you

Haute Baby
United States
Over 2 years using the app
AiTrillion replied November 29, 2023

Great to hear! 😊 Our support team is here to help, and we're glad we could resolve your query effectively. Thank you for your feedback! 👍

November 7, 2023

Support was very helpful as I am not tech savvy when it comes to coding. I let support know what I wanted to change and they gave very detailed steps of how to pursue the change myself and they also added the proper coding to my site that I needed them to add.

Spoiled Vanity
United States
29 days using the app
AiTrillion replied November 18, 2023

Our support team was incredibly helpful, guiding me step by step and adding the necessary coding to my site. Thank you for the great service!

October 12, 2023

The customer service with this APP is amazing. Quick to respond and quick to solve issues. We are in the early stage of learning about all the capabilities this APP have in store for us.
I hope to utilize it in all the ways I can to expand my Shopify Store's potential.
Thank you for your help Rishav and Reena.

Blissful Winx
Canada
About 3 years using the app
AiTrillion replied October 31, 2023

We appreciate your kind words about our customer service! 🌟 Rishav and Reena are here to help. We're excited for you to explore our app's capabilities and boost your Shopify store. If you have questions, feel free to reach out. Thanks for choosing us! 🛍️🚀

December 4, 2023

Amazing service thank you

Mik & Me
Australia
3 months using the app
AiTrillion replied December 28, 2023

You're very welcome! We're thrilled to hear that you had an amazing experience with our service. If you ever need assistance in the future, don't hesitate to get in touch. Thank you for your kind words! 😊🌟🙏

November 22, 2023

I love it. So many apps in one. Recommend it.

VapingStory
Canada
3 months using the app
AiTrillion replied November 29, 2023

We're thrilled to hear you love it! 😍 Our all-in-one approach aims to simplify things for you. Thanks for the recommendation! 🙌😊

October 18, 2023

Hey Reena,

We are using the AiTrillion app and found it very useful. All the modules under a single bucket would be wonderful.

We use different kinds of apps for different features but this app molds the feasibility under a single belt.

The support from the whole team is wonderful and quick response. They guide us on video calls during the onboarding with them and are very easy to use.

Thanks for this app, cheers!

Uniqaya Lifestyle
India
8 months using the app
AiTrillion replied October 31, 2023

We're thrilled to hear you're finding AiTrillion useful! 🙌 Our team is here for you with quick and helpful support. If you ever have questions, feel free to reach out. Cheers to your success with AiTrillion! 🎉🚀

October 26, 2023

We are currently testing the service and will use it in the future! All the functions work, the support is amazing! I recommend using them.

ÉLAN
Poland
6 months using the app
AiTrillion replied October 31, 2023

Thank you for your positive review! 😊 We're glad to hear that you're satisfied with our service and support. We look forward to serving you in the future.

November 2, 2023

AiT is a game-changing loyalty rewards and marketing app. With its user-friendly interface, customization options, and seamless integration, it's a powerful tool for boosting customer loyalty and driving marketing strategies. The loyalty rewards system is robust, while the marketing tools are comprehensive, offering data-driven campaigns & analytics. AiT also has excellent customer support, especially Reena, who has been extremely helpful with the setup & customisation for our store and she is readily available to answer any questions we might have. AiTrillion is highly recommended for businesses seeking a competitive edge in the market.

Organic Nest
Australia
2 days using the app
AiTrillion replied November 8, 2023

Thank you for your fantastic review! We're delighted to hear AiTrillion is making such a positive impact on your customer loyalty and marketing efforts. It's great to know our platform's features and Reena's dedicated support are meeting your needs.

Your high recommendation is much appreciated! We're here to ensure your continued success in the competitive market.

October 4, 2023

The best thing about the app is the customer service. They have gone above and beyond to code what I needed, as well as being very responsive. This app does everything I need and more and can't wait to utilize it in all the ways I can to expand my Shopify Store's capabilities!

A Time for Luxury
United States
3 months using the app
September 26, 2023

Just a great app, have been using for 6 months now and the team are quick to respond to any issues. Reena helped me for over an hour today as we had updated our theme and it wiped the app, she also recommended a few new features to showcase the store and the reviews.

Reilly & Sons
United Kingdom
About 1 year using the app
AiTrillion replied September 27, 2023

Thank you for your wonderful feedback! We're thrilled to hear you've had a great experience with our app and our responsive team. 🌟😊