Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multifunctionality, including email marketing, loyalty programs, and product reviews. Its automation features, such as personalized email campaigns and targeted SMS marketing, are highly valued. Merchants also commend the insightful analytics, effective customer retention through loyalty programs, and responsive customer support. The app's scalability, data handling, Shopify POS integration, and customer tracking capabilities are also praised. Merchants particularly value the subscription, customer reviews, and affiliate marketing modules.

September 5, 2023

great job!!!

Tree House CBD
United States
About 1 year using the app
AiTrillion replied September 6, 2023

Thankyou for your review💖

February 22, 2022

Excellent customer service. I contacted AiTrillion for help exporting my review and setup. Preetam, did a great job even when I had to change my mind on different occasions, Preetam, was patient with me. Thank you for a job well done

Wigs By Just Awesome LLC
United States
Over 3 years using the app
AiTrillion replied February 23, 2022

Thank you so much for sharing your experience with our customer service team! We're so happy to hear that it was a quick/easy one 😍

September 26, 2022

We use AiTrillion primarily to do email marketing, email automations, website popups and announcement bars. It was simple to install and embed into the website. It is successfully capturing email addresses and phone numbers . Very useful for email broadcasts to our customer base. The email creator is intuitive and we found it to be one of the well thought interfaces we have come across thus far.Thank you for creating this app for Shopify! The support has been instant and responsive from the beginning. He is hoping the team keeps up that kind of engagement going further.

House of Blouse
India
Over 3 years using the app
February 18, 2021

Reallly great company to work with. Super quick and responsive, they address your needs quickly and efficiently. Would definitely recommend them if you are considering building your business with them!

Mr. Metaphysical
United States
Over 3 years using the app
Edited April 15, 2021

This app is a one stop shop!! Everything I need and want to grab my customers attention is right here! Email, Rewards, customization and so much more!

Butterflydij Boutique
United States
About 3 years using the app
November 4, 2022

Excellent app which I will recommend. The support team is excellent and always on hand to help. If you are starting up, this is the best app for you as they have almost every thing for you.

Bichaé Perfumery & Grooming Products
United Kingdom
About 3 years using the app
AiTrillion replied November 10, 2022

That is so kind💖, thank you so much for leaving a review, We are always here if you need us.

Edited November 17, 2021

The customer service is superb- It has intuitive layouts training library that makes using this service a dream. Would recommend 100%!

linengarb.com
United States
About 3 years using the app
AiTrillion replied November 18, 2021

Thank you so much for taking the time to leave us this review 💖 We're so happy to hear about your experience!

October 4, 2023

The best thing about the app is the customer service. They have gone above and beyond to code what I needed, as well as being very responsive. This app does everything I need and more and can't wait to utilize it in all the ways I can to expand my Shopify Store's capabilities!

A Time for Luxury
United States
3 months using the app
February 8, 2021

We are very glad that we have this robust app as one of the backbones of our store. The whole suite of features from customer reviews, loyalty incentives, emails workflow, customer experience mapping, etc. are helping us attract and retain customers as we grow the business. The customer service is beyond amazing - quick turnaround time, clear communication, professional and courteous, and most importantly, always there to resolve/address the issues/concerns impacting our business efficiently!

FabuCrib
Canada
Almost 3 years using the app
November 27, 2019

Brilliant ! This app has increased my sales and the loyalty rewards has given my customers the extras push to buy my products. I have to say the customer service team at aitrillion are absolute brilliant! They have sent me up and got me going without disturbing my business/ I highly recommend ai trillion!

BeardKeeper
United Kingdom
Almost 3 years using the app
AiTrillion replied November 29, 2019

Thank you for the five-star review! It's awesome to hear that our Support team was able to help out!