Ako Loyalty Retargeting CRM
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (216)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and loyalty with its comprehensive features. They praise its user-friendly interface, customizable options, and effective social media integration, which boost sales and improve retention. The app is efficient in managing loyalty programs and retargeting campaigns. Merchants also appreciate the responsive and proactive customer support, making it ideal for managing multiple store operations and upgrading marketing strategies.
Refine
-
By rating
I gave this app a go for a few days and got zero return and only two add to carts. I followed the recommendations and did what the app asked. After the first 36 hours I reached out to customer service to ask if there is a way for me to optimize within the app. Days later they still have not responded. Who knows if they ever will. This is especially infuriating since they advertise a 1 on 1 Facebook consultation. Not only did I not get my 1 on 1 but I couldn't even get a response to my email asking for help. They don't care enough to even respond to customer inquiries.
Thank you for your review, Ian! We're sorry for the delayed responses due to a technical issue in our support system. We've checked your campaigns. You have Prospect Targeting campaign that reached the potential customers that have interests in your products. Also, your Website Visitor Retargeting campaign will start converting those visitors into customers in coming weeks.
We do have a 1-on-1 session for Facebook ads consulting. The information is from our welcome email and we'll send you the follow-up emails as well!
Again, we apologize for any inconvenience it may have caused. We're looking forward to serving you again and helping you troubleshoot your settings. :)
Easy to setup and i found some of the features very helpful, like advanced targeting. Hope the ROI be high enough to upgrade my plan.
Seems helpful right now.. gonna update this review soon maybe 5 stars or 1 don't know yet. lol
Easy to use, straightforward interface. Set it up in 5 min
Simple to set up. Easy to use. Excited to see this in action as FB ad retargeting can be a real challenge,
I have just installed this app I don't know if it will do well but oke.. Can't wait for it to show good results.
So far so good... Just started it and it seems to do what they imply, hopefully get some sales out of my new store!
Really easy to set up, which is great as I was not sure what I was doing! Will wait to see the results!
Very easy to set up, the campaign looks good. I get easily confused about Facebook ads, so this app is really useful. Thumbs up!
I had an amazing experience with their service. The staff was incredibly professional and their attitude was exceptional. They went above and beyond to cater to my needs and were always ready to assist. I highly recommend their service for their outstanding professionalism and exceptional customer care.