Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in transferring reviews from Amazon to their Shopify store. It's praised for its user-friendly interface, customization options, and free import reviews feature, making it ideal for new stores. Many find it affordable and value for money. The customer support, with its quick responses and live chat feature, is highly commended. The app is seen as a valuable tool for enhancing customer trust and integrating seamlessly with websites.

September 28, 2020

I added this app to my store, paid for Plus plan, but could not get it to show on my store, bad app :(

FliFashion
Vietnam
About 1 hour using the app
Zegsu Software Solutions LLP replied September 28, 2020

Dear Merchant,

We are sorry you had to face this issue, however, it's quite strange that your store is password protected and any emails that we send to your email address, requesting for more details ends up being undelivered!

We would like to understand what went wrong so that we can fix the issue that you had to face. You have the option to leverage the support tab in our app or directly contact us from Shopify's app dashboard, however, we have not received any support requests from you. We would appreciate if you can send us more details on this issue so that we can look into it.

Stay safe!
Arpit
Zegsu Support

March 6, 2023

App trava e não carrega os reviews. .

Kalabanz
Brazil
About 1 hour using the app
Zegsu Software Solutions LLP replied March 7, 2023

Prezado Comerciante,

Obrigado por reservar um tempo para deixar um comentário sobre sua experiência com o AliReviews. Lamentamos saber que você está tendo problemas com o aplicativo e que ele não está carregando os comentários corretamente. Gostaríamos de trabalhar com você para chegar ao fundo do problema e encontrar uma solução.

Nossa equipe de suporte está disponível 24 horas por dia, 7 dias por semana, por meio de chat ao vivo, e-mail e telefone. Incentivamos você a entrar em contato conosco diretamente para que possamos coletar mais informações e solucionar o problema juntos. Nossa equipe se dedica a fornecer o melhor suporte possível ao cliente e estamos confiantes de que podemos ajudá-lo a aproveitar ao máximo o AliReviews.

Obrigado novamente por seus comentários e esperamos ouvir de você em breve.

Atenciosamente,
Arpit
Equipe Zegsu