AliReviews Product Reviews App , 277 reviews

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
    226
  • 10% of ratings are 4 stars
    27
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
    1
  • 8% of ratings are 1 stars
    22
What merchants think

Feedback submitted

Merchants highly recommend this app for managing reviews due to its user-friendly interface, reliability, and feature range, including review importation. It's praised for its cost-effectiveness and customization options that align with store aesthetics. The customer support, particularly the live chat, is commended for its professionalism and quick response, with agents Abigail, Evelyn, and Isabella often mentioned for their excellent service. It's particularly suggested for new and beginner sellers.

September 28, 2020

I added this app to my store, paid for Plus plan, but could not get it to show on my store, bad app :(

FliFashion
Vietnam
About 1 hour using the app
Zegsu Software Solutions LLP replied September 28, 2020

Dear Merchant,

We are sorry you had to face this issue, however, it's quite strange that your store is password protected and any emails that we send to your email address, requesting for more details ends up being undelivered!

We would like to understand what went wrong so that we can fix the issue that you had to face. You have the option to leverage the support tab in our app or directly contact us from Shopify's app dashboard, however, we have not received any support requests from you. We would appreciate if you can send us more details on this issue so that we can look into it.

Stay safe!
Arpit
Zegsu Support

March 6, 2023

App trava e não carrega os reviews. .

Kalabanz
Brazil
About 1 hour using the app
Zegsu Software Solutions LLP replied March 7, 2023

Prezado Comerciante,

Obrigado por reservar um tempo para deixar um comentário sobre sua experiência com o AliReviews. Lamentamos saber que você está tendo problemas com o aplicativo e que ele não está carregando os comentários corretamente. Gostaríamos de trabalhar com você para chegar ao fundo do problema e encontrar uma solução.

Nossa equipe de suporte está disponível 24 horas por dia, 7 dias por semana, por meio de chat ao vivo, e-mail e telefone. Incentivamos você a entrar em contato conosco diretamente para que possamos coletar mais informações e solucionar o problema juntos. Nossa equipe se dedica a fornecer o melhor suporte possível ao cliente e estamos confiantes de que podemos ajudá-lo a aproveitar ao máximo o AliReviews.

Obrigado novamente por seus comentários e esperamos ouvir de você em breve.

Atenciosamente,
Arpit
Equipe Zegsu

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