Reviews (14,745)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import reviews from platforms like AliExpress and customizable display options that enhance store credibility and boost conversion rates. They appreciate the user-friendly interface, including features like review bars and carousel widgets, and value the automated email system for efficient review collection. The app's reliable performance and responsive customer support are also noted as key benefits.

February 23, 2021

Jennifer (Jennifer) helped me very quickly, I highly recommend this app! I will always use it in the future! And recommend it to my other partners!

furglestore
Hong Kong SAR
About 1 month using the app
FireApps replied February 23, 2021

Hi there,

My name's Ruby from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Ruby
Ali Reviews - Product Reviews Support Team

December 17, 2020

Amazing customer service, they helped me show the review stars under my product name. The import process is super easy.
My products look so much better thanks to this app!

Beauty Confessions
United States
About 1 month using the app
FireApps replied December 21, 2020

Hi there,

I'm Rosa from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Rosa
Ali Reviews - Product Reviews Support Team

November 28, 2021

I got reviews for my products jus in a blink! Support team member (Lisa) offered to set up feature I had no idea. Now I am happy even more. Thank you, Lisa!

Wisdom Place Store
Canada
About 1 month using the app
FireApps replied December 1, 2021

Hi Svetlana,

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

January 3, 2023

Très bon service client et import des avis très facile. J'utilisais Loox avant mais pour le prix c'est mieux d'utiliser ça.

Leuya
Switzerland
About 1 month using the app
FireApps replied January 4, 2023

Hi Rayan,

I'm Christabel from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews by OneCommerce

June 14, 2022

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LamzPets
Canada
About 1 month using the app
FireApps replied June 14, 2022

Hi Hamza,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

February 26, 2021

This app has one of the best customer support out here. They made sure everything was working perfectly.

Looner LIghts
United States
About 1 month using the app
FireApps replied February 27, 2021

Hi there,

Here's Azaria from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Azaria
Ali Reviews - Product Reviews Support Team

August 26, 2023

I made a mistake with believing this app was another app called AliReviews by Zegsu. The assistance I received was good and Olivia helped me to realise that it was the other app that was the problem. 5 stars for assistance!

Growing Home
Australia
About 1 month using the app
FireApps replied September 1, 2023

Hi there,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

December 1, 2019

I downloaded this app I had some compatibility issues ... So I contacted support and they were all super attentive. I would like to thank Andy in particular for all the help ... In the last hours he was the one who helped me solve all other incompatibilities ... Very considerate .. Thank you!

Emporium Fashion Store
Brazil
About 1 month using the app
February 12, 2021

This has been the Best app for dropping business. We love working with the team, very professional and quick to respond.

puppychewy
United States
About 1 month using the app
FireApps replied February 14, 2021

Hi there,

This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Product Reviews Support Team

August 28, 2020

This team is amazing! I love the patience and willingness to help solve issues. I would definitely recommend. Shout out to Seri for being the MVP!

Thanks again for the help!

Brands by Sag
United States
About 1 month using the app
FireApps replied October 1, 2020

Hi there,

I'm Seri from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Seri
Ali Reviews - Product Reviews Support Team