Ali Reviews: AI Product Review

Ali Reviews: AI Product Review

Reviews (1,386)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 4, 2025

Good app and relatively easy to use, some more customisation options would be nice, especially on the email review requests side, but good features all in all. Customer service is really great so far, they are always very helpful and knowledgeable of their product and they go the extra mile to help you. Thanks 'Rachel' for your help!

Wondrwood
Ireland
Almost 6 years using the app
FireApps replied April 7, 2025

Hi there,

Here's Kyle from Kudosi. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Kudosi even more.

Also I highly recommend you to check our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@kudosi.ai

Regards,
Kyle from Kudosi

October 29, 2023

The app itself is great and very useful to add reviews, but I wish more features were available in the free plan. Customer support was also very good, Alene and Joliann were proactive in helping me fix my problems.

Pangea Gadgets
Hong Kong SAR
About 14 hours using the app
FireApps replied December 6, 2023

Hi there,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

Edited November 14, 2025

AliExpress support was responsive and effective when I encountered a problem with product reviews not displaying on my website. They identified the issue and helped restore the reviews, which were previously imported but not showing up. I’m very satisfied with their assistance and grateful for the fix

JBCoolCats
United States
Almost 7 years using the app
FireApps replied October 11, 2021

Hi Brenda,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

February 7, 2026

quelques bugs mais bon support

Boutique Bidet Portable
France
Almost 3 years using the app
FireApps replied February 9, 2026

Hi Boutique Bidet Portable,

Here's Lauren from Ali Reviews and we really appreciate your review for the app.

The review would be better when you could leave us a few words to let other merchants know how our app works. The comment about app feature and services is also essential for us to improve our product and service.

We hope you could modify the review with content so our team can recognize the effort of us.

Please let us know if you need further supports.

Kind regards,
Lauren

January 2, 2025

Personal chat is very helpful. personally Dawn helped me alot in figuring out thinhgs.

Haute Shops
India
2 months using the app
FireApps replied January 7, 2025

Hi there,

Here's James from Kudosi. Thank you so much for your awesome comments, we're really happy to know that you love Kudosi.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@fireapps.io

Regards,
James from Kudosi

August 27, 2024

Thank you for easy, simple assistance installing the review block. Rachel's service was efficient, professional and friendly.

Lula handmade
South Africa
6 months using the app
FireApps replied September 3, 2024

Hi there,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

Edited January 20, 2026

Amazing app, customer service is really helpful! Harry was responsive and answered all my concerns promptly

Hug Ease
Hong Kong SAR
About 2 years using the app
FireApps replied May 6, 2024

Hi Ellen,

Here's May from Ali Reviews.

On behalf of the team, I sincerely apologize for the inconvenience caused to you.

According to the policy, the app does not allow editing reviews. Our support agent tried to explain and provide a workaround solution to solve your concern. However, I understand that you might be confused.

One of my teammates is contacting you via live chat to offer more assistance. We are looking forward to hearing from you

If you have any further questions, please feel free to contact us via our live chat or email us at support@fireapps.io

Regards,
May
Ali Reviews by OneCommerce

February 8, 2024

Very nice. Tee is such a star in helping rectifying problem.

Mama's Love Kids
United Arab Emirates
21 days using the app
FireApps replied April 17, 2025

Hi there,

I'm William from Kudosi. Thanks for your positive review of Kudosi.

To make your experience better, we will keep on improving our services for valued Kudosi users like you. Thank you for the loving words you've shared, and thank you for being the best part of Kudosi.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@kudosi.ai, we are always willing to help you!

Best Regards
William from Kudosi

December 19, 2023

This is a great app and very easy to work with. It has offered everything a review needs to let new customers know about the brand and a product at the same time. Team work very great

Brawn Herbal
India
About 5 hours using the app
FireApps replied December 20, 2023

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

September 24, 2021

The app works well. Some small issues when changing a theme, but customer service fixed them all fast! Customer service gets 100 stars.

Kipukauppa.com
Finland
Over 1 year using the app
FireApps replied September 27, 2021

Hi Henry,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team