Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import and manage product reviews from various platforms, boosting customer trust and conversions. Its easy setup, user-friendly interface, and customization options are highly valued. Unique features include automatic review updates, verification of reviews, and direct review import from different marketplaces. The app uses customer behavior data to display relevant reviews and allows easy sharing on social media. Merchants can moderate and edit reviews to match their brand image. Many have seen improved search engine rankings due to the app's SEO benefits. The customer support team is known for its quick and helpful responses. The pricing is considered fair for the value provided.

Edited December 12, 2022

Still getting the hang of the app but all-in-all I love the features. I like to think I can navigate my way through websites/programs fairly well, however, I loved that right as I was setting up review imports for my store, Charlotte from eCommerce came to offer assistance. Granted, not much was done on my end yet and I wanted to get an understanding of the program for myself first, but it was clear she was eager to help. I greatly appreciated that and nonetheless, she was polite and courteous. I see that being greatly beneficial for users who aren't quite as technologically savvy or curious as I am.

Really only 4/5 as I haven't quite needed help yet, although 5/5 for ease of use and customer service!

Vibespace
United States
38 minutes using the app
FireApps replied December 16, 2022

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

February 3, 2023

I have the free version and it works wonders, sure you can't have more than 10 reviews and won't let you show any media content in the reviews but everything else is perfect, very intuitive, you can modify a lot of things, really personalizable, if my business works well I'll surely get some upgraded plan, also the customer support is fantastic, had a bug with the star review bar and they fixed it in no time.

Soundix
Spain
3 months using the app
FireApps replied February 6, 2023

Hi Juan,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

November 9, 2022

I used this app to add reviews to my store. I was having some issues with a prior app so I decided to use this one.
The person that helped me out Vani was very helpful. It was really great that someone can literally do the work for me while I sit back! Great app, the only reason I give it 4 stars is because it is the most expensive review app.

ShopZenHumidifier
Canada
7 days using the app
FireApps replied November 15, 2022

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

July 16, 2023

App itself is easy to navigate and pretty straigthforward to use. I had a problem where my reviewes wouldn't show up on my website but I must say the customer support is superB. I got connected to a girl called Polaris and she sorted everything out for me in minutes, it was amazing, great job!

HiveKaizen
United Kingdom
About 2 months using the app
FireApps replied August 23, 2023

Hi there,

This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews by OneCommerce

January 9, 2023

Excellent support from Ellie. I think that some basic features should be available on the free plan. Other than that, decent app.

Vamp Lingerie
Australia
About 2 hours using the app
FireApps replied January 11, 2023

Hi there,

I'm Christabel from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews by OneCommerce

Edited February 8, 2023

I had the pleasure of working with Joyce from their customer service and she was polite and helped me solve my problems and my questions to the best of her abilities. Thank you Joyce!

Nice and easy setup with the app, love it. Importing reviews is as easy as 1,2,3.
They support complete integration with DSERs dropshipping.
It comes with an extension that you can use to import directly from Aliexpress.
The biggest downside is that customization is still quite limited, unless you know CSS. They also do not support advanced integrations if you are a developer. (ex. support for AJAX rendering).

plushies.ca
Canada
1 day using the app
FireApps replied February 14, 2023

Hi there,

I'm Margaret from Ali Reviews. Thanks for your nice review of Ali Reviews.

Based on your feedback about customization as well as AJAX, we have noted these points and will try to improve it in the better way in the near future.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Margaret
Ali Reviews by OneCommerce

Edited October 16, 2022

The support was amazing! It helped me get a quick start and learn how to use Ali reviews so I could continue building my store. They helped me set up my reviews and change them too my liking the customer service is to tier!

Yevi
United States
22 days using the app
FireApps replied October 18, 2022

Hi Lamont,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

December 26, 2022

I got alot of good help and the support was great and veery good helping. I was able to do work easier and faster. Aldoe i didnt get pictures for my reviews and the name was blured out. A bit suspissios.

My Store
Sweden
8 months using the app
FireApps replied December 27, 2022

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your review

Based on your issue "Aldoe i didnt get pictures for my reviews and the name was blured out", unfortunately I seem not to catch your point, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

Regards,
Kyle
Ali Reviews by OneCommerce

Edited August 3, 2023

I have updated my review after customer support reached out and investigated the issue, and found out the different time zone cause the free trial expiry issue,
The customer service was amazing and friendly,
the reason I gave 4 stars is it would be great to give more features for free plan.

LUSI & SISI
United Kingdom
26 days using the app
November 14, 2022

I like the app because of the versatility and variations of review importation as well as being able to edit reviews to be more high quality and fix grammar. Whenever there was an issue my VA Charlette helped me through it.

Dengala
United States
About 2 months using the app
FireApps replied November 16, 2022

Hi there,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce