Reviews (14,745)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import reviews from platforms like AliExpress and customizable display options that enhance store credibility and boost conversion rates. They appreciate the user-friendly interface, including features like review bars and carousel widgets, and value the automated email system for efficient review collection. The app's reliable performance and responsive customer support are also noted as key benefits.

Edited October 10, 2020

I am using this app since more than a year.
First af all, this app makes your store much slower thats for sure, so it is harder to positioning store in Google, also Google marks product pages with reviews as an error so keep that in mind. There was an inciddent where app just stop working, I do not know for how long I paid for not working app and how much money I wasted during advertasing of ...

SugoiKit
Poland
Almost 3 years using the app
FireApps replied October 12, 2020

Hi there,

Here`s Raymond from Ali Reviews - Product Reviews Customer Support Team, and we are truly sorry that you ain't satisfied with support service provided by one of my ...

April 16, 2018

Hi
I have updated the new version but still I can't add all 5000 products with reviews.. when using oberlo .. each page gives me a list of 20 products to add reviews..so it will take me 250 times to add reviews for 5000 products.. please help me out.. Thanks

Mbmcity
United States
Over 1 year using the app
December 22, 2017

it should have auto linking to each product. this is very time consuming.

Elpis Garden
United States
About 1 year using the app
June 23, 2018

Nice at first, but takes way too long to load, they sometime don't appear and support isn't great

Icicool
United Kingdom
9 months using the app
November 1, 2017

It does not import the same number of reviews or review numbers. Just a few most of the time. Some of the product reviews it cannot import and it simply says try putting different options but none of them works.

Minimalistjewels
United States
7 months using the app
April 8, 2019

I don't like this app at all. I tried importing some reviews and it kept duplicating the same review. The app works poorly. I'm also not happy the name is visible to anyone visiting my site.

The Last Collective
United States
5 months using the app
March 1, 2019

I have a problem with my products not apearing on the product list.
I tried to contact support but they still haven´t responded nor seen my customer service chat for over 2 days even though the system says that the average answer time is 5 min....

Valar Morghulis
Argentina
4 months using the app
April 9, 2021

Since the most recent update, the app became a lot less helpful.
We started with a free trial. After the free trial I always downgraded to the basic plan, but now I need to write all of the reviews again.
They are doing everything they can to have there customers buy a more expensive plan.

vmcomdk
Netherlands
3 months using the app
FireApps replied April 10, 2021

Hi Jeroen,

Here`s David from Ali Reviews - Product Reviews Customer Support Team, and we are truly sorry for this inconvenience caused.

We seem not to understand your issue ...

Edited February 2, 2022

Very poor app, you can't display review stars on your homepage featured product and when you want to migrate to some other app which allows you this, they won't let you export the reviews from their app so that they could be compatible with the app you need

DUTYPRINT
Ukraine
3 months using the app
FireApps replied January 12, 2022

Hi DENYS,

Here's Roger from Ali Reviews - Product Reviews Customer Support Team and we're truly sorry for this inconvenience causing to your experience

Firstly, as you said ...

July 31, 2019

I am currently using this app but today i have a problem with my images reviews they are not showing up on my store . There are numbers on the right top of the reviews that have images . i do not know how to solve the problem.

BigStreet
United States
2 months using the app
FireApps replied July 31, 2019

Hi Muhammet,

Here's Ken from FireApps Customer Support Team, and thanks so much for your feedback.

We are so sorry for this inconvenience may have caused to your store, and ...