Ali Reviews ‑ Product Reviews , 14,241 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.
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I just bought the app so I haven't tested it yet. I wish it offered more customization like with fonts, branding preferences, exporting reviews, etc. I'll see how it works for my shop before I can say more. The customer service was EXCELLENT!
Hi Morgan,
This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.
As you said that "I wish it offered more customization like with fonts, branding preferences, exporting reviews, etc", glad to inform that our app can help you do them all. I have seen that my colleague has sent you follow-up emails, please let them know if you need further support.
Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Alexander
Ali Reviews - Product Reviews Support Team
I just started to test a few review apps and Ali Reviews is among my top 3 at the moment. This app is very user friendly and easy to use for a beginner like me. Looks like i might be using this long term after all. The criteria for me choosing the right app is knowledgeable & fast online support, reasonable pricing and ease of use for both beginners and professionals.
Dear Matt,
My name is Tony from FireApps Customer Support team, and it's great to know that you are enjoying our product and service.
Besides, we are still working hard on new version to bring more great features to you in a near future, so please stay tuned.
If you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io
Have a great day.
Best Regards,
Tony
remove watermark during trial either way you're only allowed to give 5 reviews which is already sketchy enough
Dear Brandon,
Here's Petey from FireApps Customer Support team.
I can see that you are still using the old Free plan which will put the watermark under "Write a review" button and limit 5 reviews per product as well.
For your information, we have already updated the subscription policies since August 2019. Hence, please consider to upgrade to paid plan to remove watermark, and unblock more reviews.
Should have any other concerns about this, please feel free to contact us via live chat channel or email us at support@fireapps.io
Best Regards,
Petey -
I have the free version. Very easy to use, managed to import lots of reviews straight away to add social proof to my website. Could maybe do with being able to select more in-depth reviews rather than getting what comes though.
great apps and very easy to use, but only 5 reviews allowed for the free plan.
The app does not integrate well with my theme. Your customer support was great and helped but you should include the solution that you had to do on my account on your help/support page. I tried to use your support page and could not figure it out on my theme.
Of course deeper integration would be preferred.
I also noticed that my "English translation" option was saved in my general settings but when I go to sync the reviews on Oberlo I have to check the box every time.
Nathan
FoundLostOutdoors.com
Great app and great support service! The only thing I miss is that you can only do round numbers like 5.0-4.1 is 5 stars, 4.0-3.1 is 4 stars etc. Would be could if there would be at least 0.5 steps like: 5.0 stars, 4.5 stars, 4.0 stars etc.
This helps my business look more professional and for customers to have a better shopping experience
Hi Maral,
I'm Louisa from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Louisa
Ali Reviews - Product Reviews Support Team
It locks chrome down a time or two but really its pretty good and not a bad price at 7 a month we will truly see in a month's time if this is worth it! Over all though easy to set up!
Excelente, me ayudaron de manera rapida y fue muy facil y de gran ayuda que lo hicieran, es bastante intuitiva la app, y sirve mucho para tener una tienda más profesional, lo recomiendo.
Hi there,
I'm Thomas. We would like to thank you for such a wonderful review of you about Ali Reviews.
Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Thomas
Ali Reviews - Product Reviews Support Team