Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

January 3, 2023

es ist echt cool das die mitarbeiter so viel für ein erledigen wäre cool wenn es auch noch auf deutsch wäre

Snuff & Tuff
Germany
5 months using the app
FireApps replied January 4, 2023

Hi there,

Here's Fiona from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews by OneCommerce

December 14, 2022

The app is very useful, it is also very easy to use. They have great customer support too. i love it.

Your choice
Australia
5 months using the app
FireApps replied December 16, 2022

Hi there,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

Edited August 5, 2021

In the middle of a trial.
The support staff was very helpful during the implementation.
We had some technical concerns, but they were sincere in their support until the very end and worked to resolve our issues.

Betta Baby Store
Japan
5 months using the app
FireApps replied August 7, 2021

Hi Azumi,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

August 20, 2022

Hasta ahora me parece una buena aplicación, al principio complicada para los que no hablamos ingles pero gracias a la atención al cliente pude entenderla cada vez mas, Dante me ayudo muchísimo y tuvo una muy buena disposición cada vez, hasta ahora lo mejor de la aplicación, lo recomiendo.

Shalom5
Chile
5 months using the app
October 14, 2019

buena aplicacion me gusta mucho solo que cambio el idioma y no se me cambia pero despues todo bien a

Tout a bon prix yudari
Spain
5 months using the app
February 23, 2021

customer support was excellent with fixing issues quickly for me, I will continue to use it. I would recommend giving it a try.

LMS trends
United States
5 months using the app
FireApps replied February 23, 2021

Hi there,

I'm Sarah from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Sarah
Ali Reviews - Product Reviews Support Team

May 28, 2021

j'ai utilisé l'application alireview et j'ai vraiment trouver ca utile avec un service client réactif

Uniwordo
United Kingdom
5 months using the app
FireApps replied June 1, 2021

Hi omar,

I'm Gabriel from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gabriel
Ali Reviews - Product Reviews Support Team

July 8, 2021

Just downloaded it, still trying to figure out the app, but support team is really quick and helpful. Widget building is a bit complicated, for some reason related to each other things are located in different tabs.

Honey I'm Home
United States
5 months using the app
FireApps replied July 8, 2021

Hi Valeriia,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I really take your feedback into consideration. Also, I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

October 4, 2020

Pretty good Ui editing available. Excellent customer service. Only thing the app is missing is the ability to reply to reviews.

Cadburg
Philippines
5 months using the app
FireApps replied October 5, 2020

Hello Simon,

Here's Kate from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback for Ali Reviews.

We will keep working hard to improve the app's feature for value customer like you. For your information, "Reply to reviews" feature is also planned in our future releases. Please stay tuned for us.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Kate
Ali Reviews - Product Reviews Support Team

September 28, 2018

I really like the idea of the app. It should have a language translation feature within the app itself instead of depending on aliexpress because it doesn't usually work by itself and I have to translate the reviews myself. Another feature to add; when you import reviews to a product, it should be random number instead of just 50 every time. It would look better. Other than those two things, great app!

Mumbi Shop
Canada
5 months using the app