Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

January 27, 2022

En el plan básico (9€) podrían añadir el poder borrar comentarios a la ves. De resto todo bien. Si me va bien la tienda quizás aumente

Locatienda
Spain
5 months using the app
FireApps replied January 28, 2022

Hi Johan,

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for your review about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. However, for your concern as you cannot delete review in bulk for Starter plan, you can try it again by going Manage review => select specific product => select all reviews and delete it.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

February 5, 2023

vou dar 4 estrelas pois não tenho muito tempo de app ate o momento esta impecavel so gostaria que tivesse os paines no portugues brasileiro tirando isso plataforma incrivel e atendimento otimo

Macaw Imports
Brazil
5 months using the app
FireApps replied February 8, 2023

Hi there,

I'm Louisa from Ali Reviews. Thanks for your review of Ali Reviews.

Based on your feedback, we have noted it to improve it in the better way. Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Louisa
Ali Reviews by OneCommerce

January 13, 2022

Amazing support team! :)
I'm only having trouble when trying to import over 200 reviews, don't know why that is.

Your Tiktok Products
United States
5 months using the app
FireApps replied January 17, 2022

Hi Joe,

This is Bernice from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews.

Regarding to your concern, you please recheck your filter setting because the main reason is that the more filter setting you set, the less review you have. I have seen that my colleague is following your case, please let them know if you need further support.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews - Product Reviews Support Team

May 24, 2022

it's awesome, convenient, easy to use, and it's perfect than other apps, the services is good i just need to learn more about it

SkinLarity
Saudi Arabia
5 months using the app
FireApps replied May 27, 2022

Hi there,

Here's Jocasta. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews - Product Reviews Support Team

January 30, 2023

It was a little confusing to navigate, but the customer service is great. Bo was very kind and helpful.

My Store
United States
4 months using the app
FireApps replied February 1, 2023

Hi there,

I'm Louisa from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Louisa
Ali Reviews by OneCommerce

March 31, 2018

very good app, works good for credibility

Merchbrowse9
United States
4 months using the app
Edited February 27, 2021

I have tried other apps but they didn't do what I wanted to do for my Shopify store. Then I tried this app and it was almost perfect out of the box. However, I had a couple of issues with the layout of the reviews but Andy on their customer service chat box helped solve my problems.
Great service, thank you lots Andy.

pellmellstore.com
United States
4 months using the app
FireApps replied February 27, 2021

Hi there,

I'm Henry from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Henry
Ali Reviews - Product Reviews Support Team

February 23, 2022

Great support, nice app for all store. I used this for 3 store and it work great, Thank you for help us

XXS Co
United States
4 months using the app
FireApps replied February 24, 2022

Hi there,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

July 21, 2022

Customer support is really helpful, I hope, they will continue to do the same thing, The app is new to me but it looks very easy to use,

StopGraffiti
United States
4 months using the app
FireApps replied August 15, 2022

Hi there,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

October 22, 2022

I used this app to get reviews for my products it's amazing!! Also great support from the people working

Simply
Canada
4 months using the app
FireApps replied October 24, 2022

Hi there,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce