Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

March 6, 2024

Comei solves problems quickly and efficiently

iaoyo
Hong Kong SAR
About 1 month using the app
FireApps replied March 7, 2024

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

January 26, 2024

Polaris helped me a lot! Thanks for that!!!

Schippershop
Netherlands
9 months using the app
March 1, 2024

iş görür

Evo Pratik
United Kingdom
About 1 month using the app
FireApps replied March 6, 2024

Hi there,

This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews by OneCommerce

February 1, 2024

We subscribed to the essential plan for a few months but opted to switch to the free version as part of our cost-saving measures. This transition necessitated the manual deletion of the majority of our reviews to comply with the free plan's five-review limit, despite having imported hundreds. It would be significantly more user-friendly if the app facilitated review removal with the same ease as their importation or addition.

Consequently, I rate the app three stars. However, Joyce deserves a five-star rating for her assistance during this process. Her professionalism, patience, and understanding were commendable. Great job, Joyce!

Easiley
Finland
3 months using the app
March 14, 2024

Very Good Support ! Thanks a lot

Mizy
Switzerland
15 days using the app
FireApps replied March 18, 2024

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

April 10, 2024

MUY RECOMENDABLE Y SOBRE TODO MUY ATENTOS LOS DE ATENCION AL CLIENTE

Mi tienda
Peru
8 days using the app
FireApps replied April 15, 2024

Hi there,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

February 15, 2024

Super application, l'assistance est rapide.
je mets 4 etoiles car que je sais qu'ils peuvent faire mieux ;)

Je recommande !

FIX DILEMMA
Réunion
16 days using the app
February 8, 2024

Very nice. Tee is such a star in helping rectifying problem.

Mama's Love Kids
United Arab Emirates
21 days using the app
January 19, 2024

I've had a problem where i cant import reviews for some reason and both times customer support has fixed it and imported the reviews for me. I think it will still happen and so im hesitant to import more reviews because i worry it wont work but they do a great job at helping me out. Just now Joyce not only helped me with my request but did it for me. They're responsive and helpful. Good experience overall but if that bug still exists that stops me from importing reviews is still at play then its a bit ironic considering importing reviews is their business.

MumboLights
Australia
About 2 months using the app
January 23, 2024

I'm relatively new to using this app and I still haven't discovered everything, but Violette from the Customer Support team was a great help in getting me started up on my store.

Luhara
United States
21 days using the app