Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

Edited January 11, 2019

this is such s great app it says you get unlimited reviews per product for the $10 plan but you get 50

The Dog Toy Superstore
Ireland
2 months using the app
May 3, 2019

Very good app, support really reactive, they helped me in no time.
Easy to manage, most features are simple and good.
This app is fast and have a nice and clean look and feel, plus it's easy to tweak with CSS.

However, I still miss a few :
* for some reason I can only import 5 or 4 stars review, not all of them.
* it doesn't detect duplicates nor propose to synchronize with new reviews (so when you need to update, you should manually delete all reviews from a product and re-import).

5 stars deal
Laos
2 months using the app
Edited November 24, 2019

Good app easy to use, you can customize the theme put it exactly as your page, and there's 3 different formats of reviews, also you can put the language you want, just excellent

Comprasporti.com
United States
2 months using the app
January 8, 2019

So far So good. Seems to be a pain copying and pasting URL from ali express store. But Not bad For free

Lootoe
United States
2 months using the app
September 14, 2021

Utilizzo l'app già da un po e mi trovo molto bene.
il servizio è buono e l'assistenza rapida nel risolvere i problemi e molto gentile.

SKINSHA
Italy
2 months using the app
FireApps replied September 15, 2021

Hi Arianna,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

February 21, 2019

Really enjoy using this app. Makes things easy to import reviews with some few clicks. Now my website looks good :)

makepy
Norway
2 months using the app
January 14, 2023

Its pretty good, but you gotta pay just to really get any reviews and to change the colors and edit anything.

IcyBliss
United States
2 months using the app
FireApps replied January 16, 2023

Hi there,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

Edited December 30, 2019

I wish there was a direct download of reviews instead of copying and pasting the URL from Aliexpress. Currently copying and pasting takes too much time.

shopadrou
United States
2 months using the app
FireApps replied December 30, 2019

Hi Mustapha,

My name is Raymond from FireApps Customer Support team, and thanks for your feedback.

Regarding to your concern, there are 2 ways you can import reviews for ALL products without doing it manually:

1. Using our FREE app, Ali Orders

You can simply use Ali Orders application that has integration with Ali Reviews to import reviews in bulk WITHOUT doing it manually. Please have a look on this instruction article:
https://help.fireapps.io/en/articles/2933057-how-to-import-reviews-in-bulk-via-ali-orders

2. Using Oberlo Integration function which allows you to import reviews at once, and without a lot of actions and time consuming. Please check the following article for more details:
https://help.fireapps.io/en/articles/2001341-how-can-i-get-review-directly-from-oberlo

I hope this might be helpful for you.

If you have any concern later, please feel free to contact us via our live chat, or email at support@fireapps.io.

Best Regards,
Raymond

November 7, 2019

Awesome product. It is saving me a lot of time. Very helpful to add credibility to your store, xpecially at the beginning

My Elegant Dog
Italy
2 months using the app
November 5, 2017

Good but doesn't integrate into my stores reviews so the stars dont show up in the right places, also why do i have to manually enter every single aliexpress URL? Should have been able to take that automatically from orbelo (in a perfect world)

Yoga Appeal
United States
About 2 months using the app