Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options. Key features include automatic review updates, differentiation between verified and unverified reviews, and review management tools. The customer support team is praised for their efficiency. Merchants report increased customer confidence, improved conversion rates, and better search engine rankings. The ability to import and adjust customer reviews is also seen as a significant benefit.

May 26, 2018

The app doesn't sync correctly with the store and makes the page take longer to load

Whatcha Really Really Want
United States
38 minutes using the app
May 16, 2023

All of the reviews say Lorem Ipsum. Not the actual text. Would be very useful tool if this was fixed, albeit maybe a bit misleading/dishonest considering the reviews aren't actually reviews that were placed on the shopify store.

Better Things
United States
35 minutes using the app
FireApps replied May 17, 2023

Hi Brandon,

Here's Jane from Ali Reviews and we're deeply sorry for this unexpected experience

In relation to your concern, maybe you will get confused between sample reviews in the preview section and the actual review. However, please be advised that the content in the preview is a simulation. This is not the one that will officially display on your store font. On your real page, the actual review will show as it should be

Based on your feedback, we will definitely note your point to take it into consideration and improve customer's experience better. We have seen that one of our colleagues is following up your case, he gave you a clear explanation, please let him know if you need further support

Best Regards,
Jane
Ali Reviews by OneCommerce

October 12, 2018

tough to use. coding. i dont know its work or not after coding recomend me good app with easy to use

Haddi Express
France
26 minutes using the app
October 2, 2018

Doesn't show any of my products in the app back end so I can't even test the review functionality. No support docs to explain how to import products into the app or why I am having this issue. Just not working - glad I didn't go for a paid plan.

Primal Trend
United Kingdom
25 minutes using the app
July 4, 2018

This is NOT a one-click app. It's not even worth the cost of time looking at the free version. If you don't have Oberlo, you have to look up every product on AliExpress yourself. Do you want to do that with every item in your store?

Wheredogsshop
United States
23 minutes using the app
October 24, 2017

No available extention on ipad..

Asobukiwi
Switzerland
23 minutes using the app
March 27, 2019

this app is terrible they charged me 3 times and it doesn't work at all :( I am really disappointed when I went to import the reviews from aliexpress and nothing is working !!! It does not appear on my webstore even if I change the code !

Little Beach Shop
France
22 minutes using the app
January 20, 2018

This app is a joke, does not work, I've probably lost $9 now that I've read the other reviews.
Shopify should ban this app instead of letting people get duped by it.

STAY AWAY FROM THIS APP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Survival Addict
Australia
18 minutes using the app
September 7, 2017

doesnt work at all.tried on 8 different products and didnt work for any of them

Superiorw
United Kingdom
15 minutes using the app
September 21, 2018

Bad, only Oberlo support. They offer only Oberlo for Bulk Reviews Import so becarefull before purchase a package!

National Panda
United States
14 minutes using the app