Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,681)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies managing and displaying customer reviews. They highlight the responsive support and customization options that align with their store's branding. The integration with platforms like AliExpress and Amazon, enhanced by AI, facilitates efficient review imports. Merchants also note an increase in sales due to the authenticity and transparency of reviews, distinguishing between verified and unverified feedback.

June 16, 2017

Not working. Wont import reviews.

Bum Jungle
United States
About 1 hour using the app
November 13, 2017

What a joke and a waste of time. There where complains that it only allowed one product for the FREE version well it is now two products (I have no words for this). I do understand FREE and I am willing to pay but only if I think it is going to benefit my store, especially when I'm just starting out. They could promote 25-50 products on the FREE version just so you can see if it is going to be a good fit for your store. Also, if you read this and you are customer support YOU need to check your help button it doesn't work.

Mystic River Online
United States
43 minutes using the app
March 18, 2021

Such a headache. I wasted so much time trying to set up. It is much easier to set up almost every other review app

dishsupplies
United States
41 minutes using the app
FireApps replied March 18, 2021

Hello Joseph,

Here's Kate from Ali Reviews - Product Reviews Customer Support Team.

Firstly, I am so sorry for the inconvenience you experienced with our app, however I do not see any communication between you and our team. Therefore, could you please let me know if there was any problem when set up our app for better understanding?

Besides, if you can re-install our app, I will be more than happy to help you to set up all things you need as same as we always do with other valuable customers.

Look forward to hearing from you.

Regards,
Kate

October 21, 2022

The app required that I install an extention, which I did. It did not import the product reviews because it said I had the wrong URL. I could not find a URL that they said I should find. Then, I uninstalled it, and now I have an error message on ALL my pages that says, "Liquid error (sections/header.liquid line 439): Could not find asset snippets/alireviews_aggregateRating.liquid. I don't know how to get rid of it. WTH??????

Family Wildfire Survival Equipment
United States
39 minutes using the app
FireApps replied October 24, 2022

Hi Janet,

I'm William from Ali Reviews and we sincerely apologize for unexpected experience with our app

In relation to your issues, we have seen that one of our colleagues is taking care your case, he gave you clear explanation along with its solution on your case, please let him know if you need further support

Looking forward to hearing from you soonest

Best Regards
William
Ali Reviews by OneCommerce

August 1, 2019

I got this app and didnt like it. I wasted $9. Then uninstalled it and now my store load time is 20 seconds. This app is terrible.

Matupuncture
United States
39 minutes using the app
FireApps replied August 1, 2019

Hi Brett,

This is Ken from FireApps Customer Support team, and I do apologize for this inconvenience may have caused to your store.

Currently I can see that you have had a conversation with our agent, Lynn, so I am going to inform her about this, and please let her help you with a resolution ASAP.

Regards,
​Ken

May 26, 2018

The app doesn't sync correctly with the store and makes the page take longer to load

Whatcha Really Really Want
United States
38 minutes using the app
May 16, 2023

All of the reviews say Lorem Ipsum. Not the actual text. Would be very useful tool if this was fixed, albeit maybe a bit misleading/dishonest considering the reviews aren't actually reviews that were placed on the shopify store.

Better Things
United States
35 minutes using the app
FireApps replied May 17, 2023

Hi Brandon,

Here's Jane from Ali Reviews and we're deeply sorry for this unexpected experience

In relation to your concern, maybe you will get confused between sample reviews in the preview section and the actual review. However, please be advised that the content in the preview is a simulation. This is not the one that will officially display on your store font. On your real page, the actual review will show as it should be

Based on your feedback, we will definitely note your point to take it into consideration and improve customer's experience better. We have seen that one of our colleagues is following up your case, he gave you a clear explanation, please let him know if you need further support

Best Regards,
Jane
Ali Reviews by OneCommerce

October 12, 2018

tough to use. coding. i dont know its work or not after coding recomend me good app with easy to use

Haddi Express
France
26 minutes using the app
October 2, 2018

Doesn't show any of my products in the app back end so I can't even test the review functionality. No support docs to explain how to import products into the app or why I am having this issue. Just not working - glad I didn't go for a paid plan.

Primal Trend
United Kingdom
25 minutes using the app
July 4, 2018

This is NOT a one-click app. It's not even worth the cost of time looking at the free version. If you don't have Oberlo, you have to look up every product on AliExpress yourself. Do you want to do that with every item in your store?

Wheredogsshop
United States
23 minutes using the app