
Ali Reviews: Kudosi Reviews
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (14,747)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to import reviews from platforms like AliExpress and customizable display options that enhance store credibility and boost conversion rates. They appreciate the user-friendly interface, including features like review bars and carousel widgets, and value the automated email system for efficient review collection. The app's reliable performance and responsive customer support are also noted as key benefits.
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The worst app ever! This app slowdown your whole website and that ultimately affects your conversion rate recently due to some error in this app my whole website got down for more than a day and it has affected my sales a lot as my store is a six-figure store. I never recommend anyone to use such crap app ever!
Hello Sarthak,
I'm Kate from FireApps Customer Support Team.
First of all, on the behalf of our team here, I am sorry for the inconvenience that caused to you.
We had a ...
DE PLUS EN PLUS DECU DE CETTE APPLICATION QUI ETAIT BIEN, AVANT...
Aujourd'hui le support boycotte, il ne repond plus, ils lisent les messages et ne repondent pas, les avis ne s'affiche plus, il n y a plus aucune communication avec eux !
J'attends demain, et je supprime cette appli s'il ne me repondent pas Francement à fuir
Hi Faris,
This is Oscar and we're deeply sorry for this inconvenience causing to you
First of all, we fully take responsibility because of unexpected support. Also please ...
It was working fine before the new release. Now I see the review bar twice on my products (the old one and a new one also). Also, the display is not as soon as it was. Somebody knows how to fix it?
Ali Reviews caused over 20% drop in sales in last two days which was from page speed loading time of almost 12 seconds from our previous 1-2 seconds. Shopify couldn't figure this out over the last two days but finally found it the issue in the code for AliExpress. I'm sure many other customers were affected. Please fix.
Hello Chris,
I'm Kate from FireApps Customer Support Team, and I am so sorry for the inconvenience that caused to you.
Since you are having an active live chat with my ...
This app is a disaster and cost me a lot and only caused me troubles. The same issues happened over and over again and they did not fix it. I basically paid for nothing! Reviews are not autoupdating, and when they do they dont show properly according to the settings. Lots of claims and promises were not me. I spent more time on fixing issues related to this app that it in helping me! Totally not ...
Hi there,
Here's John from Ali Reviews - Product Reviews Customer Support Team and we sincerely apologize for this inconvenience caused.
Since we are updating our app, so ...
They write that there are 500 product limitations. But even after you upload 500 product reviews and the limit is full, even if you delete the comments you have posted, your 500 limit does not change. And they say you need to upgrade the plan. This is totally bullying. Let's say I have 500 products. And these products are out of stock or I want to change the products. And I removed these products ...
I've had this app for nearly two years and all it did was give me problems. It all started when they did an update. Every review got deleted on my store while I was getting heavy traffic. They managed to fix it after a couple of hours, but you cannot run a professional online business with that kind of situation. Then, I tried to send review requests, and my god, what a nightmare. I set it to ...
Hi Jonathan,
My name's Brian. First of all, we sincerely apologize for what happened to you and your store. Besides that, digging into the issue you faced with our Ali ...
PLEASE READ THIS BEFORE YOU START USING THIS APP. I am not happy with the app at all. Customer service and policy is illogical and there are other apps which provide more with less prices, I am not giving out name because then I will seem like a promoter. What I lived with customer service and the app was terrible, It does not worth the price as well as its customer service always prove ...
I am a victim of this Ali Review app from Oct. 2019 to April 19, 2021. The reasons are below: I opened a Shopify Collaborator account to let Ali Review app to fix issues and errors in 2019. They didn't fix anything, but their tech support emailed me back saying they didn't know what was the problem and asked me to mercy them. The worst was that they never followed up the issues and errors not yet ...
Hi there,
My name's Peter from Ali Reviews - Product Reviews Customer Support Team
First of all, we sincerely apologize for what happened to you and your store. Besides that ...
Do not treat your requests. ,worst service.
It is better to pay more and get a good and professional service.
Hi Yossi,
This is Lynn from FireApps Customer Support team, and I am very sorry for the inconvenience may caused to you.
Regarding your concern, discount for your current ...