Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.

November 14, 2022

I like the app because of the versatility and variations of review importation as well as being able to edit reviews to be more high quality and fix grammar. Whenever there was an issue my VA Charlette helped me through it.

Dengala
United States
About 2 months using the app
FireApps replied November 16, 2022

Hi there,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

Edited May 4, 2020

c'est une bonne applie , je recommande franchement ça aide et c'est efficace pour les commentaires..nb

Tom Brands
France
About 2 months using the app
FireApps replied May 11, 2020

Hi Gael,

I'm Muffin from FireApps Customer Support team, and thanks for your feedback.

We are working so hard in order to improve our app better with more functions in daily basis, so hopefully it will bring much more happier to you.

Besides, I took a look around your store, and unfortunately, reviews and rating stars have not been displayed properly, so please let me know if I can give you a hand to fix it at the earliest which can highly bring more conversions to your store.

Look forward to hearing your reply.

Regards,
Muffin

December 6, 2018

Good app for importing reviews. Many useful functionalities available, and many more in the paid version.

Urban Checkers
India
About 2 months using the app
Edited February 5, 2020

so far its the only app iv'e had actually send the reviews to my store so, good so far. would recommend

Royal Fun Pet Shop
United States
About 2 months using the app
March 14, 2022

Very easy to import reviews from Aliexpress, however we cannot translate the reviews in a target language.

WOMEN NIGHTWEAR
Netherlands
About 2 months using the app
FireApps replied March 15, 2022

Hi William,

My name's Fiona. We really appreciate your feedback and comment about your experience when using Ali Review.

Regarding to your concern, the behind reason is that we have used Translation service provided by AliExpress, and recently AliExpress decided that they will keep a review in original language without translating if that review has been only created within 7 days compared to current day, but no worry please refer to this article that we have some recommendations for you.

Also I have seen that one of my colleague is following up your case by sending follow-up email. Please kindly check it and let them know if you need further support.

Regards,
Fiona
Ali Reviews - Product Reviews Support Team

August 9, 2019

Great app with lots of features, but it would be nice if i can import all reviews for all products with one click not having to manually get the product URL to import reviews.

ecofriendlylifestore
United Kingdom
About 2 months using the app
FireApps replied August 12, 2019

Hello Tim,

This is Johnson from FireApps Customer Support team, and thanks a lot for your feedback.

Regarding your concern, if you want to import all reviews for all products with one click, you can consider our Unlimited plan with Oberlo integration, or using our free app, Ali Orders, which surely can save a lot of your time.

Hope you will continue discovering our apps, and in case you have any queries later, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Have a great day.

Regards,
Johnson

Edited April 4, 2021

I think is depence of the time to use this App. If you practice this app more time you will learn more. I like it

Hello Your Store
United States
About 2 months using the app
FireApps replied April 5, 2021

Hi there,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

November 27, 2019

is a good app so easy to use and I very happy to have this app on my Shopify and When importing reviews it makes my website more reliable . Thank you.

annajoint
Thailand
About 2 months using the app
April 22, 2022

So far so good! I love the customer service they help me set up everything and I didn't have to wait days for a response. I gave it four, because they dont have the option for customer to upload video only pictures

Ooshie
United States
About 2 months using the app
FireApps replied April 25, 2022

Hi Melissia,

Here's Jocasta. Thank you so much for your comments.

We have noted your point " upload video on review box" and will take it into consideration. In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews - Product Reviews Support Team

October 30, 2022

I just started using it, but one thing I appreciate the most is their great customer service. They provide live chats, which is very helpful.

Gracova
United States
About 2 months using the app
FireApps replied November 1, 2022

Hi Jessica,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce