Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.

April 27, 2019

IT IS A GOOD APPLICATION AND I RECOMMANDED TO EVERYONE TO USE THAT FOR ME I AM VERY HAPPY I JUST START TO USE

AUL LINES
Belgium
About 2 months using the app
February 12, 2023

Arian had good support. Wait this needs to be 100 words minimum? you got to be kidding me man you want a whole essay. ok its done.

ChestPumper
United States
About 2 months using the app
FireApps replied February 14, 2023

Hi Joshua,

This is Felicity from Ali Reviews. Thank you so much for your experience with Ali Reviews.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Felicity
Ali Reviews by OneCommerce

February 8, 2019

There are a few unexplained steps, but the app seems to be working well. You need to paste the url of the product reviews into the app.

Vape Champions
United States
About 2 months using the app
March 2, 2023

Good live support, fixed out my issue with the app really quickly, reviews seems easy to set up for the store

Artful Palace
Canada
About 1 month using the app
FireApps replied March 3, 2023

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

April 23, 2018

First day but working great so far.

Love Travels
Australia
About 1 month using the app
August 13, 2020

very helpful appli. still looking for more ease of use copying the reviews
regards...............................................................

ALP.OFFICIAL
United Kingdom
About 1 month using the app
FireApps replied August 17, 2020

Hello Sam,

I'm Kate from FireApps Customer Support Team, and thank you for your feedback.

For your question, you are looking for the feature to transfer reviews from one product to another, aren't you?

If it is yes, please be advised it is not possible to do so at the moment, however, our Development team is working on it to deliver in a near future.

Also there are some workarounds that you can give a try.

Firstly, if you are importing reviews via AliExpress, please use the same AliExpress link to import reviews for another product.

Secondly, you can create/collect your own review into a file, and use CSV Import feature to import those reviews for several similar products.

Should you need more information, please feel free to contact us via live-chat or email us at support@fireapps.io

Regards,
Kate

October 24, 2021

As a new store I don't have any reviews yet! so showing reviews about the same product I am certain will help me get sales.

gillybees65
United Kingdom
About 1 month using the app
FireApps replied October 25, 2021

Hi Gillian,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

January 5, 2018

Works well but you have to paste the URL for every product and there is an option to omit the country of origin but I can't seem to get it to work. All things considered, pretty good app.

Creed And Stowe
United States
About 1 month using the app
July 6, 2019

nice app and easy to use, wish it would use the ali app used to import products to automatically find the products instead of me having to copy and paste the url

test123store321
United States
About 1 month using the app
FireApps replied July 8, 2019

Hi Corey,

Here's Johnson from FireApps Customer Support team. Thanks for contacting us.

We really appreciate your opinion for developing our app in a good way. We will note this as a new function, and discuss with our Business Development team to consider about adding it to our future releases.

Besides, please feel free to reach out to us if you need more support. We’re willing to help you via our live chat, and our email at support@fireapps.io

Have a good day!

Regards,
Johnson

April 5, 2017

Does what it's intended to do. Makes it simpler to import reviews from Ali. I wish they had a complete solution like Oberlo, so it would all be done in one step. Import the product and reviews. Happy for now with the results. Thanks for the app! will save me hours of work.

Freeshadesclub
United States
About 1 month using the app