Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

February 11, 2022

Brilliant customer service, very helpful & Great app
I would definitely recommend for anyone. Thanks

Pawhoo Pet Store
United Kingdom
About 1 month using the app
FireApps replied February 14, 2022

Hi Yi,

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

April 6, 2018

nice easy app,i just installed it,added reviews quickly.i hope it would help attracting more customers.

Sara Nour82
Saudi Arabia
28 days using the app
February 4, 2018

it's a great app, any store must have it!!!

Carsandstickers
Morocco
27 days using the app
June 18, 2022

Too much money to run the app but very nice service from Scarlet! She was very helpful. Loved chatting w her. :)

LUMIRIDER
United States
26 days using the app
FireApps replied June 20, 2022

Hi MICHAEL,

This is Bernice. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews - Product Reviews Support Team

Edited November 19, 2018

i had a problem with the reviews not showing on my website i added a fireapps staff account and emailed them with my problem which they fixed overnight. great app with a great customer support !

Curaticc
Morocco
26 days using the app
November 7, 2022

I used this app to add the option for customers to leave reviews on my products. THe customer service was great and they answered my questions very well. In the future, I hope they can answer a bit quicker!

Tech Necessities
United States
26 days using the app
FireApps replied November 8, 2022

Hi Grant,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

March 20, 2019

This app is great. It just need abit more customisation features for the customer reviews so you could customize it yourself easily. You could but you have to know css coding language or contact the support team and they will do it for you. Great app and a great expirience.

Royal Necessities
Cyprus
26 days using the app
November 5, 2022

good good good good good good good good good good good good good good good good good good good good

Christmas Deals
Australia
25 days using the app
FireApps replied November 8, 2022

Hi Blake,

This is Harry from Ali Reviews. Thank you so much for your kind words

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

May 16, 2018

Très pratique et c'est réellement un outil qui optimise sa boutique e-commerce! Les clients peuvent ainsi avoir des avis sur les produits, même si vous commencez et n'avez pas de clients. Maintenant, j'attend de voir si cette application est stable sur la durée... ;)

Mybioeco
France
25 days using the app
August 7, 2019

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Tienda Animales Lisa
Spain
25 days using the app