Ali Reviews: Kudosi Reviews
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (14,734)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and effective customer support. It's praised for easy customization, seamless integration with platforms like AliExpress and Amazon, and reliable performance in importing and displaying reviews. The AI features are noted for efficiently finding similar products for review importation. Merchants also commend the quick resolution of technical issues by the support team, which enhances the shopping experience and potentially boosts sales.
Refine
-
By rating
For me as a begiiner I need all the help I can get . Comei did a great jpb helping me to set up everything . THanks a lot again
Hi there,
My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.
Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our live chat or email us at support@fireapps.io
Regards,
Charles
Ali Reviews by OneCommerce
Comei helped me with my issues and resolved them quickly. Overall great experience, thanks Comei :)
Hi there,
This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.
Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Brian
Ali Reviews by OneCommerce
The app is good and the customer support is great as well. I had an issue with importing some reviews but Harwin helped me sort it out in minutes. I appreciate his professionalism and good customer service.
Hi there,
This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.
Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Brian
Ali Reviews by OneCommerce
Very useful app. And the customer service Comei responded very quickly, solved the problem quickly and professionally. Thank you very much!
Hi there,
This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.
Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io
Regards,
Alexander
Ali Reviews by OneCommerce
One of the worst companies and apps we have ever dealt with! After the initial 7 days free trial, we were placed on a plan costing $19.90/month where you can collect 1500 reviews per product (they claim we selected it, which is not true). We are a small company selling specialist garments that few people want to leave reviews for, so we have collected a total of 10 reviews in the 7 months we used Ali Reviews. When we realised that they had a cheaper option costing just $9.90/month, we asked why we were on the more expensive plan and asked them to refund the extra $10/month (a total of $70). They plainly refused to do so and gave a lot of excuses instead of being understanding and offering some good customer support.
Their app also do NOT have an button for exporting your own reviews, like all other similar apps have. We had to contact them and ask if we could please download our own data collected on our own website by our own customers. They asked why we wanted to download this data, and then told us the request had to be forwarded to their technical departement and that it would take some time to complete! I'm not even sure this practice is allowed!
Will never use this app or company again or recommend them to anyone.
Hi Ellen,
I'm Alex from Ali Reviews and we personally apologize for this unexpected experience with our app
- For the issue that there's no button to export the review, so I highly appreciate your empathy on this situation because of the privacy review policy, we're considering to show the button so that users can do it by themselves. For your case, we still support you to export review in the short time
- We have seen that one of our colleagues is taking care your case, she gave you a clear explanation, please kindly check your email and let her know if you need further support
Looking forward to hearing from you soonest
Best Regards
Alex
Ali Reviews by OneCommerce
Comei just helped me very quickly, efficiently and kindly. 10 stars rating if i could.
Best regards.
Hi there,
Here's Kyle from Ali Reviews. Thank you so much for your greathearted review
We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@fireapps.io
Regards,
Kyle
Ali Reviews by OneCommerce
Victoria was very helpful and quick to solve my concerns
Hi there,
Here's Kyle from Ali Reviews. Thank you so much for your greathearted review
We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@fireapps.io
Regards,
Kyle
Ali Reviews by OneCommerce
Excellent customer service, sorted my issue very quickly by Alena, thanks guys!
Hi there,
I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.
To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.
Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
William
Ali Reviews by OneCommerce
best support ever
Hi there,
I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.
Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.
Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews by OneCommerce
Very good customer service, super fast service and solved my problem in a few minutes, thank you to the service representative (Comei) for the support.
Hi there,
I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.
Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.
Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews by OneCommerce