Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

May 13, 2018

Great job, I think it is helped me to create good reviews for my online stores, thanks

Firefighter Love This
Indonesia
24 days using the app
April 30, 2019

I've just started using this app for my store! it's great, really helps my clients and speeds up sales.
I bit complicated to connect to my account the first day, otherwise no problem. I recommend!

L'unique ichargeur
France
24 days using the app
Edited August 5, 2018

I was originally frustrated by their lack of support, but then I realized they don't work on weekends and are located in Asia so the time zones are an issue.

With that said, their app integrates very well when you ask them to custom install it for your theme.

Epiic
United States
24 days using the app
December 5, 2020

nice app i really enjoy that it is easy it use
thank you so muchnice app i really enjoy that it is easy it use
thank you so much

Shell's Boutique
United States
24 days using the app
FireApps replied December 7, 2020

Hi there,

This is Andy from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Ali Reviews - Product Reviews Support Team

February 11, 2019

It's a really good app. Being a debutant i appreciate the help. It'll be even better if there was a version in french

momo'street
France
23 days using the app
March 16, 2023

Great customer service. patience and explained well. very much helpful. thanks a lot for helping me..

Auto Lifestyle
Australia
23 days using the app
FireApps replied March 17, 2023

Hi there,

Here's Jocasta from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews by OneCommerce

Edited June 4, 2020

Easy and effective, this is what I was looking for
It is easy to use, and anyone can use it
Thank you

متجر تحفتي
Saudi Arabia
23 days using the app
FireApps replied October 7, 2020

Hi there,

I'm Andy from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Andy
Ali Reviews - Product Reviews Support Team

Edited December 17, 2021

I'm happy to share the cs is amazing and they will stick it out with you to figure out the issues. Im so glad I allowed them to help and didnt just delete the app out of frustration. Ohh yeah I reccomend the app indeed.

I.R.I.S.E. (I REALIZE I'M STRONG ENOUGH) BEAUTIQUE
United States
23 days using the app
FireApps replied December 16, 2021

Hi Kenya

This is Fiona from Ali Reviews - Product Reviews Customer Support Team and we sincerely apologize for any inconvenience causing to your store.

You seem to meet the trouble with the format of CSV file, we have seen that my colleague is supporting your case, please let them know if you need further support.

Besides that please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

Regards,
Fiona
Ali Reviews - Product Reviews Support Team

May 11, 2020

Really love this app but I can't seem to figure out how to add the reviews on the home page? when I publish the reviews they only show when your on the full details page of the product? How can I make it where the reviews are on the bottom of every page of my website?

SuperSONlC Toothbrush
United States
23 days using the app
FireApps replied May 11, 2020

Hi Mark,

I'm Kate from FireApps Customer Support team, and I am very sorry for the inconvenience may caused to your store.

For your wondering, please check the following article to know how to add review box on homepage: https://help.fireapps.io/en/articles/2646573-how-to-add-review-box-for-a-product-in-home-page

If it does not work for you, please help to create a staff account to our email ( support@fireapps.io) for us to log in and help you. Also please make sure to give us Products, Apps, and Theme access permission, then notice us on by a message.

We will try our best to help you ASAP.

Look forward to hearing your reply.

Regards,
Kate

January 9, 2018

Pretty good app I really loveit. It is easy to handle

Chocoboss
France
22 days using the app