Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

August 15, 2019

supersuper super super super super super super super super super super super super super super superrrrrrrrrrrrrrrr

SKRRT-BRAND
France
12 days using the app
January 31, 2018

I don't like that the free trial only allows 5 reviews I think 10 would be much better I had to upgrade to the 9USD per month other than that it's an awesome app really

Styleishing
United States
12 days using the app
October 26, 2018

I used this app to help import reviews to make my site more credible, I hope it helps me make some sales. The app doesn't import reviews from certain ali express URLs.

Watches Universal
United States
12 days using the app
August 26, 2022

Good app with great customer service like Rosa who are prompt to help you out when in need. With these, we can't but boost our sale !

Diffuzen Pro®
United Kingdom
12 days using the app
December 29, 2017

Nice and easy to add product reviews for my store. Will upgrade later after get more revenues from my sales.

Freegifts10
Malaysia
12 days using the app
January 1, 2019

good , i use it for my businesss and it's help me really to succeed ! Thks to you , and good work !!!!!!!

Fun Addict
France
11 days using the app
Edited March 6, 2023

Le service client est très réactif . Ils ont répondu très rapidement à mes questions et résolu toutes mes difficultés. Ils n'ont pas hésité à prendre la main et corriger mes erreurs de paramétrage. Merci encore

L'ÎLE Ô WAX
France
11 days using the app
FireApps replied March 9, 2023

Hi there,

This is Donna from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Ali Reviews by OneCommerce

October 4, 2020

The app has some nice features, not sure why the reviews do not automatically integrate with the theme. I hope they can add this to the FAQ and/or fix this.

Salon at Home
Philippines
11 days using the app
FireApps replied October 4, 2020

Hi there,

I am Raymond from Ali Reviews - Product Reviews Customer Support Team, and I am very sorry for the inconvenience may caused to your store.

First of all, I'm happy to see that my colleague, Lisa, helped you to fix your integrated issue.

Secondly, related to your concern, normally, reviews will be automatically shown on your site (base on our testing with common Shopify themes) from once you install our app successfully. However, if it does not work, please follow our instruction to resolve them in this article link at https://support.fireapps.io/en/article/how-to-integrate-review-with-themes-from-themesshopifycom-like-streamline-retina-pipeline-venue-icon-1q5y9y5/

Besides, if the problem still persists, please feel free to contact our Support team via our 24/7 live chat by clicking on the bottom right icon inside app, or our email at support@fireapps.io.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Regards,
Raymond
Ali Reviews - Product Reviews Support Team

June 30, 2021

aplicativo util, estou ultilizando na minha loja, fazendo alguns testes, unica melhoria é na parte de tradução...

Power Zoom
Brazil
11 days using the app
FireApps replied July 1, 2021

Hi there,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

As you said that "the only improvement is in the translation part...", you please elaborate it, so we can help you as well as improve our app to reach your expectation. My colleague has sent you a follow-up email, please let them know if you need further support.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

October 13, 2022

Único defeito é não poder traduzir para português algumas avaliações e principalmente aonde fica escrito "Customer Reviews"

Norraz Shop
Brazil
11 days using the app
FireApps replied October 18, 2022

Hi Bruno,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce