Reviews (14,325)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy importation and management of reviews from platforms like AliExpress and Amazon. They value its customization features, ability to differentiate between verified and unverified reviews, and its SEO benefits. The app's review management tools, including the ability to moderate and edit reviews, are highly praised. Automated review request emails have been effective in increasing review numbers. The customer support team is noted for their responsiveness and efficiency.

August 11, 2022

Great,Customer service support is good to use, This deserves 5 stars
I hope the function of this app will become more complete, such as adding comments on other platforms

UCHOIS
Hong Kong SAR
5 months using the app
FireApps replied August 15, 2022

Hi there,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

April 1, 2022

Very good application to put reviews in your store, especially when you are starting it is very useful, customer service is very good, quick response, and very friendly agents. I will continue using the application in my store.

Ear Bass
Spain
5 months using the app
FireApps replied April 4, 2022

Hi Miguel,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

March 11, 2023

Many thanks to Aurora from customer support she did a great job !
Many thanks to Aurora from customer support she did a great job !

ladyboxx
Germany
5 months using the app
FireApps replied March 16, 2023

Hi Emre,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

August 6, 2020

Very flexible: can import, delete, and edit and customize theme colors and display. Great customer service by Petey as well!

Sole Secrets
Canada
5 months using the app
FireApps replied October 2, 2020

Hi there,

This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Product Reviews Support Team

January 23, 2021

I absolutely love this app. It has everything I need in order to import reviews and way more than that!

HelloGlowySkin
Netherlands
5 months using the app
FireApps replied January 24, 2021

Hi there,

Here's Henry from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Henry
Ali Reviews - Product Reviews Support Team

Edited June 8, 2020

This app is great! At first I had a little difficult time setting up this app. However, within the first 30 secs, Petey messaged me and asked if I wanted help setting it up. I said sure, and within a few minutes Petey got everything working for me! Much appreciated and excellent customer service. Highly recommend!

palsfriendsbestfriends
United States
5 months using the app
FireApps replied October 7, 2020

Hi there,

My name's Seri from AliExpress Reviews - Photo Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
AliExpress Reviews - Photo Reviews Support Team

November 21, 2017

Reviews are so important for every Shop and Ali Reviews is the best app to have a lot of reviews. The best part is we have control to everything. Thnaks for these great app :-)

Esmava
Germany
5 months using the app
March 2, 2022

easy app and got very fast helped out, best app i have ever used it gives my clients sociale proof to buy. JANE top worker!

bestbuystore
Netherlands
5 months using the app
FireApps replied March 3, 2022

Hi Diyar,

I'm Keva. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews - Product Reviews Support Team

February 3, 2021

Customer service was very helpful and patient in helping me with my store. He even offered to help with shaping up my store for me which I am greatly appreciative for.

kitchenmoony
United States
5 months using the app
FireApps replied February 3, 2021

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

Edited October 8, 2019

The app is extremely easy to use and really clean. Except this is not why I am leaving a review. The customer service team goes above and BEYOND for you. Petey was amazing at helping me with everything. I had a few formatting issues and AliReviews was so quick to respond to my issues, always ready to help with solutions. They went into my store and fixed everything I asked. We talked for hours and they responded almost immediately and was ready to help. Made me really appreciate good customer service. Good job!

Lost Citizen Co.
Canada
5 months using the app