Reviews (14,339)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy importation and management of reviews from platforms like AliExpress and Amazon. They value its customization features, ability to differentiate between verified and unverified reviews, and its SEO benefits. The app's review management tools, including the ability to moderate and edit reviews, are highly praised. Automated review request emails have been effective in increasing review numbers. The customer support team is noted for their responsiveness and efficiency.

Edited March 3, 2023

This is a great app!
The customer service is wonderful. They are quick to help.
I would definitely recommend it! I really appreciate Tee she was so quick to help.

Shop Baby Boutiques
United States
5 months using the app
FireApps replied January 30, 2023

Hi Katherine,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

July 13, 2019

Great App ! Very easy to use and will build trust on any online store. So far so good , Thank you very much

Watch Weapon
Canada
5 months using the app
July 27, 2021

Excellent product and service! Their response time is no joke! I literally feel like they are responding faster than I can type!! lol. Lisa was my help person and she was wonderful!

Ready to Lash Out
United States
5 months using the app
FireApps replied July 29, 2021

Hi Yang,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

January 5, 2023

Walked me through setup, and even tweaked my page adding special code to get it just right. Would definitely recommend.

SHADEZY
United States
5 months using the app
FireApps replied January 9, 2023

Hi Luke,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

September 1, 2018

i recommend this app for starter nice job

Benelux Be
Belgium
5 months using the app
December 24, 2019

très bonne application, j'ai rencontrer un petit problème et le service clients a été plus a l'écoute et ont régler le problème dans les minutes qui ont suivie ! merci Alireviews

bellendra.com
France
5 months using the app
Edited October 12, 2020

Good app, great customer service. Customer service staff are really awesome. Very kind, friendly, and talented staff. App should be improved, translation setting, selected countries setting, etc, Import Settings are not working properly, whatever we put as settings, the app pulling out random reviews, but I'm sure these guys will make it work, they're making improvements on the app constantly as I understood.

Hot Gear Hub
Canada
5 months using the app
FireApps replied October 12, 2020

Hi there,

I'm John from Ali Reviews - Product Reviews Customer Support Team.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

Related to your concerns as Import Setting, I see you are having an active chat with my colleague as Lisa, please ask them for further support.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
John
Ali Reviews - Product Reviews Support Team

February 24, 2023

Great customer service! A very helpful app, that saved me lots of time. I would highly recommend the app.

Workin
Norway
5 months using the app
FireApps replied February 28, 2023

Hi there,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

July 14, 2021

I used the app. It was easy, but the greatest of all is that they have support and they helped me to manage install the stars for my online store and being there to solve any of my problems and they are so kind.

Ideal decor ID
Albania
5 months using the app
FireApps replied July 15, 2021

Hi Xheni.

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

August 28, 2021

I needed to fix the stars reviews on my site and the Alireviews Team help me kickly and precisly. I'm very happy with the platform.

Ideáliz
Brazil
5 months using the app
FireApps replied August 30, 2021

Hi Dougla,

My name's Timothy from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Ali Reviews - Product Reviews Support Team