Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.

February 20, 2019

its a very cool app u can change all u want text etc its just an better app than the other like loox

G-bone
France
About 2 hours using the app
February 24, 2022

I am new to this application but i appreciate the help setting it up. Everyone was patient and willing to help

The Sweetest Experience
United States
About 2 hours using the app
FireApps replied March 1, 2022

Hi Shelby,

This is Miranda. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews - Product Reviews Support Team

August 8, 2019

Tooooooo Expensive............................................................................................

naturaskyshop
China
About 1 hour using the app
January 23, 2022

A little bit expensive but very good app ! It's really a pleasur to work with it. Client services are also reactive

Tiber™
France
About 1 hour using the app
FireApps replied January 24, 2022

Hi Lorraine,

My name's Erica from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Ali Reviews - Product Reviews Support Team

April 4, 2022

The app seems very well designed and quick to get started with the help provided. Thanks to Lisa who is very friendly and efficient. I have unfortunately not been able to continue with the app as I cannot afford it yet. I may come back to this app, with pleasure if it is the case!

Artland Origines
France
About 1 hour using the app
FireApps replied April 6, 2022

Hi there,

I'm Thomas. We would like to thank your review f you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

Edited December 12, 2022

Still getting the hang of the app but all-in-all I love the features. I like to think I can navigate my way through websites/programs fairly well, however, I loved that right as I was setting up review imports for my store, Charlotte from eCommerce came to offer assistance. Granted, not much was done on my end yet and I wanted to get an understanding of the program for myself first, but it was clear she was eager to help. I greatly appreciated that and nonetheless, she was polite and courteous. I see that being greatly beneficial for users who aren't quite as technologically savvy or curious as I am.

Really only 4/5 as I haven't quite needed help yet, although 5/5 for ease of use and customer service!

Vibespace
United States
38 minutes using the app
FireApps replied December 16, 2022

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

Edited November 13, 2020

J'ai testé l'application et le service est de bons qualités avec des conseillers à l'écoute (Lynn).

SaviLand
France
36 minutes using the app
FireApps replied November 13, 2020

Hi there,

This is John from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
John
Ali Reviews - Product Reviews Support Team

December 1, 2022

Funciona bem, e tem atendimento muito bom. O atendente foi super atencioso e fez um ótimo trabalho ao me ajudar, recomendo

Hot Fácil
Brazil
33 minutes using the app
FireApps replied December 2, 2022

Hi Gabriel,

Here's Erica from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Ali Reviews by OneCommerce

July 3, 2020

Not bad, installed quickly and seems easy to import reviews into our products. Will update review once we set this up

Your Fashion Leggings
United States
32 minutes using the app
FireApps replied July 7, 2020

Hi Jenny,

Here's Raymond from FireApps Customer Support Team, and thank you for your feedback.

Hope you are enjoying our app, and should you need any further help from us, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Regards,
Raymond

September 29, 2018

bonjour je trouve que c'est sympathique et facile d'utilisation merci pour cette application,
Cordialement

aspiregadgets
France
32 minutes using the app