Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,754)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import reviews from platforms like AliExpress and customizable display options that enhance store credibility and boost conversion rates. They appreciate the user-friendly interface, including features like review bars and carousel widgets, and value the automated email system for efficient review collection. The app's reliable performance and responsive customer support are also noted as key benefits.

January 20, 2022

im trying to get used to it but there are a few issues. So far i have been able to talk to a couple people but haven't figured out what is wrong yet.

shoptravellist
United States
2 days using the app
FireApps replied January 24, 2022

Hi Kateena,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team.

Thanks for taking the time to share your feedback with Ali Reviews. Regarding to your concern as page speed issue, as my colleague has sent you follow up emails to explain as well as give you solution clearly, please kindly check it and let them know if you need further help.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

June 1, 2019

Excellent app, However it has a icon stating that it is powered by Ali which my customers can see ??? is there any way of hiding this as this is going to lead my customers to aliexpress

Rebeccas-Trending-Store
Australia
2 days using the app
FireApps replied June 30, 2019

Hello there,

Thank you for your review.

From what I can see now, you are using our Unlimited plan, and Ali Reviews icon should be disappeared.

If you have any further queries later, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Sincerely,
Yung.

November 19, 2022

Great app, does what it offers perfectly. The service team is also very helpful and attentive. The main downside the the high pricing.

Healthyngo
Australia
2 days using the app
FireApps replied November 21, 2022

Hi there,

Here's James from Ali Reviews. Thank you so much for your comments

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

Edited January 30, 2019

is very good this aplicattion,i like it so much,help us....but is a little expensive....:((...can you make something for this?

Fashion-my-love
Romania
1 day using the app
January 16, 2022

Atendimento rápido e com praticidade resolve os problemas. Um bom app mesmo começando a usa-lo agora.

yesglamou
Brazil
1 day using the app
FireApps replied January 17, 2022

Hi Fernanda,

I'm Louisa from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Louisa
Ali Reviews - Product Reviews Support Team

November 2, 2017

Easy to use and very helpful! Tank you!

Cella M
Croatia
1 day using the app
November 30, 2018

Just wish I could import reviews in bulk with the free plan. Otherwise, its super! And easy to use as well!

Viva festiva
Sweden
1 day using the app
December 17, 2017

GREAT APP THANK YOU MERCI BEAUCOUP

Fizga Shop
Morocco
1 day using the app
June 29, 2022

I have recently downloaded this app after using it 3 years ago. It is still my go-to review app and the best for dealing with aliexpress. There are some pros and cons however. Cons:
- They have completely updated every aspect of the app since I used it back in 2019. Back then there was only one plan which cost 9.99 (now the starter plan now) and since then they have limited some of the functionality you used to get for that price and spread it to higher priced plans (along with new features. - The email template goes straight to google's spam filter and into the junk box (in my limited experience)
- As mentioned before some functionality such as: changing font style, number of reviews to import at a time, changing email sender address... are reserved for higher priced plans. However you can still get by fine with starter plan even though it doesn't have quite the same value for money as before. Pros:
- First and foremost they have the best customer service I have ever seen on a shopify app. Their staff really do go "above and beyond". They will reply instantly and send really good explanations and screenshots of how to solve issues. Furthermore, I was recently solving an import issue with a customer support agent (Pauline) and she even offered to import some product reviews for me (going above and beyond what is expected - well done!)
- It is very compatible with themes and Aliexpress
- Works well and is responsive to all devices
- New features such as email and sms review requests (although it has the cons mentioned above)
- Still my #1 go to review app

Voklights
United Kingdom
About 24 hours using the app
FireApps replied July 1, 2022

Hi Sergio,

Here's Brian. Thank you so much for your feedback of Ali Reviews.

Regarding to your main concern "They have completely updated every aspect of the app since I used it back in 2019", please let me make it clear we have restructured all plans with the change of its function, please be advised that this change was based on customer survey.

However, the most important point and for your case is that to avoid the change affecting the current users by this change, your plan as Starter plan will be automatically upgraded to higher plan as Essential plan, but you just paid $9.9, this case was applied around July 15 2021, you can check on this store PimpleVac to know about it clearly and it's the main reason why you still used advance setting after this day, it's considered as the benefit to offer for our loyal customers.

We have seen that one of our colleagues is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.

Regards,
Brian
Ali Reviews - Product Reviews Support Team

May 15, 2018

So far so good...looking forward to see how does this app works for my store.

Little Ladies Gift Shop
United States
About 17 hours using the app