Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,619)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the shopping experience by effectively displaying and managing customer reviews. It supports importing reviews from platforms like AliExpress and Amazon, boosting customer trust and conversion rates. The app is praised for its user-friendly interface, AI-driven product matching, and customization options. It also automatically updates and differentiates between verified and unverified reviews, handling large volumes of feedback efficiently. Merchants appreciate the reliable performance and responsive customer support, often mentioning support personnel by name for their personalized service.

December 14, 2019

I compared other Transfer Review Apps and saw this was the app for me because there advertisement said at first, unlimited review transfers and some other things for 9.99 a month...then after using it for about a week they changed it and now it says ONLY 500 REVIEW TRANSFER. This really sadden me!! Im just starting my store in shopify and on a shoe string budget! Don't get me wrong This is a good App. But the point of it all was the false Advertisement. Rule of thumb, take care of your customers and they'll always be loyal to you!!

Spools LLC
United States
14 days using the app
FireApps replied December 15, 2019

Hi Marlene,

Here's Lynn from FireApps Customer Support team, and we really appreciate your feedback to our app.

First of all, we are truly sorry for this inconvenience.

Actually, our Marketing team sent a message a month ago to all users in order to inform about this policy change officially. However, in that message, it is sadly to say that our Marketing team did not clarify clearly about this big change, reducing from Unlimited to limited reviews, which made you highly confused and disappointed.

Besides, since you removed our app already, we would like to offer 10% discount, and 100 more new products reviews if you re-install our app in the coming 1-2 weeks, and we will do our best to make it not happen again in the future.

Thank you for your understanding.

Should you have any other concern later, please feel free to contact us via our live chat, or email at support@fireapps.io.

Regards,
Lynn

December 15, 2019

Very nice app, very easy to use, lot of things you can do with this app but i think is too much expencive.

Mr. Spres
Greece
13 days using the app
Edited November 20, 2018

I used this app for my store. I really like how it shows me the reviews. It would be nice if the reviews showed up in my store all the time.

Azair Xenia
United States
11 days using the app
December 17, 2017

Sometimes hard to get reviews, It is not that easy as it says

Daanias Com
United States
9 days using the app
February 23, 2019

It's a good app, but i'm kind of in troubles to import the reviews all at once. Since I didn't find this way to do this, i'm importing one by one review and this is not as easy as I would like it to be.

Loja Easy Shopping
Brazil
9 days using the app
March 11, 2023

there is written free, but its not free i open the app and have directly accept 10€/ per month

- service was good

if it would be free like they say in app description for 5 reviews per product then i would give 5 stars. otherwise its to expensive so that i change to for example judge review app

RYO Store
Germany
8 days using the app
FireApps replied March 16, 2023

Hi there,

I'm Sunny from Ali Reviews and thanks for your feedback of Ali Reviews.

We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built our app to provide a great return on investment on all of our plans. We are confident that the app will pay itself back in full by increasing the conversion and retention of your customers.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Sunny
Ali Reviews by OneCommerce

January 19, 2018

Great but not amazing! It has some bugs and if you don't update it doesn't work

Velclot
Italy
8 days using the app
February 15, 2019

the products arent showing up so i dont even know how to add any reviews to my store and its not showing up anywhere, it used to work but not anymore

L O V E B O U T I Q U E
United Kingdom
7 days using the app
November 23, 2019

good was helpful in getting the review quick, would be better if it had an all in key though. But good overall.

Relaxolite
Canada
7 days using the app
FireApps replied November 24, 2019

Hi Aarsh,

This is Lynn from FireApps Customer Support team, and thanks for your feedback.

About your opinion, "would be better if it had an all in key though", would you mind to explain it clearer, so we can assist you more on it?

In case you want to get reviews for ALL products at once, I would like to inform you that we have that function, and please refer to the following article for more details:
https://help.fireapps.io/en/articles/2001345-how-can-i-get-reviews-for-all-products-at-once

Look forward to hearing from you, and if you have any other concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Regards,
Lynn

February 17, 2022

i am just getting started so i don't have really idea about the app currently. I will review right after i use it

World of Goods.np
Nepal
7 days using the app
FireApps replied February 18, 2022

Hi Unique,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. Thanks for your review.

I have seen that my colleague is still following your case, please let them know if you need further support. Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team