Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,738)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to display appealing and trustworthy reviews, enhancing customer trust and social proof. It integrates seamlessly with platforms like DSers and AliExpress, supports easy review imports from multiple sources, and offers AI-driven product matching. The user-friendly interface allows for customization to fit brand aesthetics. Exceptional customer support is frequently highlighted, with the team praised for their responsiveness and efficiency.

August 9, 2023

good, I like the service from ali reviews.!!!!!!!!!!thank you for your help, it's very useful.!!!!!!

sampeal
China
Almost 3 years using the app
FireApps replied August 17, 2023

Hi there,

This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews by OneCommerce

January 4, 2024

Outstanding Support, very quick to respond and delivery of service was impeccable.

www.slendertoner.com
United States
Almost 3 years using the app
FireApps replied January 11, 2024

Hi there,

This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews by OneCommerce

April 3, 2020

Great app. Customer support is really fast. Raymond, thanks for helping with integration to our theme.

Helpifer
United States
Almost 3 years using the app
Edited October 10, 2020

I am using this app since more than a year.
First af all, this app makes your store much slower thats for sure, so it is harder to positioning store in Google, also Google marks product pages with reviews as an error so keep that in mind. There was an inciddent where app just stop working, I do not know for how long I paid for not working app and how much money I wasted during advertasing of products without reviews so it was way less effective.
When I contacted support I spot on Andy. I accepted "collaborate" option immediately to make this done as soon as possible. I check the status of collaborant after one hour just to see "Never logged in". And then I wrote a message once again and then Andy log in immediately and fix the issue in couple of minutes. I wonder how much I would have waited if I hadn't written to him. I though this app was flawless but it is not.

SugoiKit
Poland
Almost 3 years using the app
FireApps replied October 12, 2020

Hi there,

Here`s Raymond from Ali Reviews - Product Reviews Customer Support Team, and we are truly sorry that you ain't satisfied with support service provided by one of my colleague here.

Regarding concern about the loading speed and Google issue, if it still is happening now, I am willing to check it deeper for you. Also we are having a new performance update this week, so perhaps it can satisfy your expectation.

Another problem was about the delay with support service. Please note that this may happen when there was a high volume in chat, and we are doing our best to reduce it as much as possible.

Besides, I'm proud to share with you that most of issues reported by merchants recently can be fixed within first hour which I do see in your situation too.

Thank you for your understanding, and should you need any further assistance later, please feel free to contact us via our 24/7 live chat, or email at support@fireapps.io

Best Regards,
Raymond

June 4, 2024

Great app and thanks harwin for the support

Tienda Valkyria
Chile
4 months using the app
FireApps replied June 9, 2024

Hi there,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

Edited August 25, 2021

La atención ha sido perfecta. La ayuda muy rápida y muy buen trato conmigo. Siempre que he tenido un problema me han ayudado de la mejor manera posible. Sin duda, 5 estrellas por la atención y solución rápida que me han prestado.

Gafeando
Spain
Almost 3 years using the app
FireApps replied June 30, 2019

Hello there,

I am Kori from FireApps Customer Support Team.

I am not quite clear with your issue, and also we have not been contacted by you via our support channel. Therefore, if you have any further queries, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Sincerely,
Kori

Edited June 2, 2021

I had some questions how to set up the App and customize some items.
Lisa supported in a fantastic manner, unbelievable fast and competent. I highly recommend

fancy & magic
Austria
Almost 3 years using the app
FireApps replied June 2, 2021

Hi Manfred,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

September 13, 2022

Awesome, love the support team, really quick to answer to any questions you'd have. Thanks.......................

DrHealthyMe US
Hong Kong SAR
Almost 3 years using the app
May 28, 2020

This is a really great app for social proof and the premium version is worth every penny,
I needed some support today as I installed a new theme and couldn't see my previous reviews.
I contacted the support team via the live chat and spoke to Seri who was very knowledgeable and helpful and got the problem resolved in a few minutes. Thanks again Seri for your expert assistance. Russ

R8media
United Kingdom
Almost 3 years using the app
FireApps replied October 7, 2020

Hi there,

This is Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - Product Reviews Support Team

April 29, 2021

Customer service is very responsive app is great for building social proof, pretty straight forward easy to use,thank you

Naturehike official store
China
Almost 3 years using the app
FireApps replied May 2, 2021

Hi louis,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team