Reviews (14,328)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy importation and management of reviews from platforms like AliExpress and Amazon. They value its customization features, ability to differentiate between verified and unverified reviews, and its SEO benefits. The app's review management tools, including the ability to moderate and edit reviews, are highly praised. Automated review request emails have been effective in increasing review numbers. The customer support team is noted for their responsiveness and efficiency.

December 16, 2022

fantastic customer support my assistance really helped me bring my Shopify shote to the next level this is by far the most outstanding customer support I've ever had

crazy case
United States
3 months using the app
FireApps replied December 20, 2022

Hi there,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

June 1, 2022

Dante was an amazing help and my website looks great thanks to him. The support team is absolutely amazing and i love Ali Reviews

blenderise
United Kingdom
3 months using the app
FireApps replied June 4, 2022

Hi Iyata,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

October 28, 2020

Love the app and the customer service. I had a small isuue with how to personalise the colours to match my brand, and the customer service was 5 star. Issue sorted in minutes. Good job 5*****

JEALOUS COSMETICS
United Kingdom
3 months using the app
FireApps replied October 28, 2020

Hi there,

This is Brian from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews - Product Reviews Support Team

June 13, 2019

This is a wonderful app. It is seemless and easy to use. i did not have any issues. I highly recommend it!

Uniquely Babs
United States
3 months using the app
November 13, 2022

Great Help, instantly fixed an issue that I had on my product page. I was a little suprised when I saw the message but it turned out to be a great help and I am currently being helped with learning how to import reviews.

Gevoun
United States
3 months using the app
FireApps replied November 16, 2022

Hi Alex,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

October 25, 2022

wonderful. must buy app. Shopify growth is boosted by having this app. This has made my shop more trustworthy.

DoodliDo
Singapore
3 months using the app
FireApps replied October 26, 2022

Hi Arnav,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

September 10, 2018

It's a really great app and great after-sales service! Bravo
With the update in early September there were some small bug but quickly resolved thanks to the rapid response of the service

Hello Shopee
France
3 months using the app
September 16, 2021

Gostei muito do suporte. Me ajudou muito. App parece muito bom, vou começar a usar a utilizá-lo em minha loja.

Empório Supremo
Brazil
3 months using the app
FireApps replied September 20, 2021

Hi Cassia,

Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

October 22, 2022

the help I got from john was excellent he stayed with me for almost the whole day good app but if we could get more reviews for the free pack I would enjoy it

Globaal Hits
Netherlands
3 months using the app
FireApps replied October 24, 2022

Hi there,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

January 13, 2022

Very great app! The features are great, beautiful and useful, and the support always reply on time. Iam completely satisfied

Cheegouu
Brazil
3 months using the app
FireApps replied January 17, 2022

Hi Nicolas,

This is Donna from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Ali Reviews - Product Reviews Support Team