Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,748)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import reviews from platforms like AliExpress and customizable display options that enhance store credibility and boost conversion rates. They appreciate the user-friendly interface, including features like review bars and carousel widgets, and value the automated email system for efficient review collection. The app's reliable performance and responsive customer support are also noted as key benefits.

February 17, 2022

i am just getting started so i don't have really idea about the app currently. I will review right after i use it

World of Goods.np
Nepal
7 days using the app
FireApps replied February 18, 2022

Hi Unique,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. Thanks for your review.

I have seen that my colleague is still following your case, please let them know if you need further support. Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

May 25, 2020

I had to wait for hours for reviews to be completed.
I spoke to Muffin on customer support and they have been very helpful in answering my concerns and offering solutions!

XxPixieDustxX-
Jamaica
4 days using the app
FireApps replied July 14, 2020

Hi Carlene,

Here's Raymond from FireApps Customer Support team of Ali Reviews, and we are truly sorry for the inconvenience caused.

Regarding the loading speed, as you know, the more reviews/photos you import per product, the slower it loads. Therefore, we highly recommend you to consider about displaying less reviews per reviews page, and suitable number of photos to improve it. For more detail can be found here: https://help.fireapps.io/en/articles/4034946-why-this-message-reviews-are-flying-to-your-store-kept-loading-and-waiting-for-a-while-for-reviews-imported

Should you need any help from us with those, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Regards,
Raymond

November 10, 2022

I had good support. But I have not gotten what I have been looking for. I am having trouble getting quality reviews for my product.

Store Remelay
United States
4 days using the app
FireApps replied November 15, 2022

Hi Jim,

This is Oscar from Ali Reviews. Thank you for your experience with Ali Reviews.

For your case, we have seen that one of my colleagues is following your case, please let them know if you need further support

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

April 30, 2022

I added this app then removed it. It doesn't help for customers to see reviews are "powered by alireviews" thats such a huge giveaway. I would reinstall if this can be improved. Its an okay app without that issue.

Twelve2two
Canada
4 days using the app
FireApps replied May 5, 2022

Hi there,

Here's Kyle. Thank you so much for your feedback

However for your case as Free plan because of its limitation so you cannot remove our logo. In case you want to remove it, please consider to upgrade the corresponding plan to do it. I have seen that one of my colleague is supporting your case, please let them know if you need further help.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

July 27, 2019

Hi I liked Ali reviews but find that other app can do a more for videos etc. Also after I unsintalled Ali Review, the codes are still in my theme code shop. How do I remove them?

Kedaikawan
Australia
3 days using the app
FireApps replied July 28, 2019

Hi there,

This is Ken from FireApps Customer Support team, and thanks for your feedback.

I well understood your concern about the leftover code, for removing it, you can simply follow the following instruction:
https://help.fireapps.io/en/articles/2412328-how-to-remove-the-leftover-code-if-you-have-uninstalled-our-app-already

If it doesn't work, please create a staff account to email: support@fireapps.io for us to log in, and remove leftover code for you. Please make sure to give us Products, Apps, and Theme access permission, then notice us on by a message. We'll check and help you ASAP.

For more details on how to create a staff account, kindly read this article.
https://help.fireapps.io/en/articles/2482236-how-to-create-a-staff-account

Moreover, about the video, we will note it down, and hopefully it will be improved better on our next version update.

Have a great day.

Regards,
Ken

April 22, 2018

Good APP! But, it is only FREE up to 10 Reviews! For more you have to pay monthly!

Jafar World
Canada
3 days using the app
September 29, 2017

Star rating doesn't position correctly with my theme.

Exopz
United States
2 days using the app
Edited April 12, 2018

ok, it imports and works very well. But in trial version you'll have a sign beside your reviews that its 'powered by ali reviews' -_- :D I mean if its trial version has lots of limits, that fine but, it doesn't mean that I have to have a link of this app on every single page. Just because I don't like this strategy and discovered that by my self after 2 days that I downloaded it, 3 is the maximum rate and won't buy this app.

Petown
Canada
1 day using the app
January 12, 2019

ive uninstalled this app and i cant get rid of the starts on the top and the bottom part tried everything deleted the reviews everything

Shining Road
Spain
1 day using the app
December 24, 2022

Suporte muito bom! Estou testando ainda o aplicativo e já percebi algumas lentidões no aplicativo. Quero filtrar as avaliações para colocar no site em português e demora de mais comparado com outras opções.

Busquelopes
Brazil
1 day using the app
FireApps replied December 27, 2022

Hi there,

Here's James from Ali Reviews. Thank you for your feedback

Based on your issue, as we have seen that one of our colleagues is taking care your case, please let her know if you need further suppor

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce