Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

April 30, 2022

I added this app then removed it. It doesn't help for customers to see reviews are "powered by alireviews" thats such a huge giveaway. I would reinstall if this can be improved. Its an okay app without that issue.

Twelve2two
Canada
4 days using the app
FireApps replied May 5, 2022

Hi there,

Here's Kyle. Thank you so much for your feedback

However for your case as Free plan because of its limitation so you cannot remove our logo. In case you want to remove it, please consider to upgrade the corresponding plan to do it. I have seen that one of my colleague is supporting your case, please let them know if you need further help.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

July 27, 2019

Hi I liked Ali reviews but find that other app can do a more for videos etc. Also after I unsintalled Ali Review, the codes are still in my theme code shop. How do I remove them?

Kedaikawan
Australia
3 days using the app
FireApps replied July 28, 2019

Hi there,

This is Ken from FireApps Customer Support team, and thanks for your feedback.

I well understood your concern about the leftover code, for removing it, you can simply follow the following instruction:
https://help.fireapps.io/en/articles/2412328-how-to-remove-the-leftover-code-if-you-have-uninstalled-our-app-already

If it doesn't work, please create a staff account to email: support@fireapps.io for us to log in, and remove leftover code for you. Please make sure to give us Products, Apps, and Theme access permission, then notice us on by a message. We'll check and help you ASAP.

For more details on how to create a staff account, kindly read this article.
https://help.fireapps.io/en/articles/2482236-how-to-create-a-staff-account

Moreover, about the video, we will note it down, and hopefully it will be improved better on our next version update.

Have a great day.

Regards,
Ken

April 22, 2018

Good APP! But, it is only FREE up to 10 Reviews! For more you have to pay monthly!

Jafar World
Canada
3 days using the app
September 29, 2017

Star rating doesn't position correctly with my theme.

Exopz
United States
2 days using the app
Edited April 12, 2018

ok, it imports and works very well. But in trial version you'll have a sign beside your reviews that its 'powered by ali reviews' -_- :D I mean if its trial version has lots of limits, that fine but, it doesn't mean that I have to have a link of this app on every single page. Just because I don't like this strategy and discovered that by my self after 2 days that I downloaded it, 3 is the maximum rate and won't buy this app.

Petown
Canada
1 day using the app
January 12, 2019

ive uninstalled this app and i cant get rid of the starts on the top and the bottom part tried everything deleted the reviews everything

Shining Road
Spain
1 day using the app
December 24, 2022

Suporte muito bom! Estou testando ainda o aplicativo e já percebi algumas lentidões no aplicativo. Quero filtrar as avaliações para colocar no site em português e demora de mais comparado com outras opções.

Busquelopes
Brazil
1 day using the app
FireApps replied December 27, 2022

Hi there,

Here's James from Ali Reviews. Thank you for your feedback

Based on your issue, as we have seen that one of our colleagues is taking care your case, please let her know if you need further suppor

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

August 4, 2017

Only on some item that works, i hope the developer will follow up my concern, because i love your app...

911lifestyle
Indonesia
About 22 hours using the app
November 20, 2018

Looks like a great app but the reviews does not appear in my product page. Would be great if you could do something about that

That´s Guay
United States
About 2 hours using the app
February 10, 2023

It's hard to use for someone like me. But, the rep helped me get going pretty well. It's costly for the app...

INDIGO•V
United States
About 1 hour using the app
FireApps replied February 14, 2023

Hi Rattana,

I'm Gemma and thanks for your feedback of Ali Reviews.

We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built our app to provide a great return on investment on all of our plans. We are confident that the app will pay itself back in full by increasing the conversion and retention of your customers.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Gemma
Ali Reviews - Product Reviews Support Team