Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,738)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to display appealing and trustworthy reviews, enhancing customer trust and social proof. It integrates seamlessly with platforms like DSers and AliExpress, supports easy review imports from multiple sources, and offers AI-driven product matching. The user-friendly interface allows for customization to fit brand aesthetics. Exceptional customer support is frequently highlighted, with the team praised for their responsiveness and efficiency.

April 7, 2022

are killing the app, now to be able to make basic changes you need to be on the $20 plan i.e. a junk app estão matando o aplicativo, agora para poder fazer alterações básicas, você precisa estar no plano de US $ 20, ou seja, um aplicativo lixo

MAGIA TOY
Brazil
Over 2 years using the app
FireApps replied April 12, 2022

Hi GUSTAVO,

Here's Erik and we sincerely apologize for this inconvenience causing to your experience.

In relation to your concern, for making it clear the setting as hiding flag as well as icon is available on Essential plan and above, so hope you consider to upgrade your plan to use these settings.

Also as you know that Essential plan is considered as the best choice for most of users, because it brings not only the advance settings like this but also more useful functions to attract buyers' attention on the products. We completely understand that costs are a big part of every merchant's decision of which apps to use, but we are confident that our app will provide a great return on investment.

I have seen that one of my colleagues has been sending you follow-up emails, please kindly check it and let them know for further support.

Looking forward to hearing from you soon.

Regards,
Erik
Ali Reviews - Product Reviews Support Team

April 8, 2024

Their staff is kind, quick to act, very nice people and they are very professional when it comes to issues. I recommend this app for reviews of their products.

Alodia Store
Spain
Over 1 year using the app
FireApps replied April 15, 2024

Hi there,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

June 10, 2020

Hi there, i have 8 stores using alireviews app. But since few days, they have removed their support chat. If you click on it, it just goes to a FAQ. There is also no email address to contact them. I try to reach them since 9 days, nooo way to have an answer.

Raton Malin
United Arab Emirates
Over 2 years using the app
FireApps replied June 10, 2020

Hi Gabriel,

I'm Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to your store.

Our live chat has always been there in the bottom right, and this is the first time we heard an issue about it. Since this tool is provided by 3rd party, please let me contact them directly to see which could be a behind reason there. May I know if this problem is still happening after you have logged into Ali Reviews app?

Also one of my colleague, Andy, tried to reach you via your email, and he is waiting for your reply.

Last but not least, our support email is always available 24x7 to you at support@fireapps.io.

Regards,
Raymond

January 18, 2024

This software is great, and the service attitude is very good and the service is very professional. highly recommended

Forever Young®️ DIY
China
Over 2 years using the app
FireApps replied February 6, 2024

Hi there,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

March 3, 2021

Great support team! Highly recommended. Best review app by far of all the other apps that I have tried.

Ben & Den
Philippines
Over 2 years using the app
FireApps replied March 3, 2021

Hi there,

This is Ethan from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Ethan
Ali Reviews - Product Reviews Support Team

March 8, 2022

Great app for reviews. You can easily add hundreds of reviews from Aliexpress. And If there are any issues, the chat support team helps you out quickly! I would definitely recommend

AspireMerch
United States
Over 2 years using the app
FireApps replied March 10, 2022

Hi Lorentz,

Here's Jocasta. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews - Product Reviews Support Team

August 22, 2022

Ótimo aplicativo que facilita a vida de muitos vendedores na shopify! Além do suporte ser muito rápido e eficiente!

MundotechBR
Brazil
Over 2 years using the app
Edited May 22, 2021

The best app for me ! I have tested different apps for customer reviews but Ali Reviews is simple and performant ! Thanx to the support they are really helpfull ;-)

Wellbag
France
Over 2 years using the app
FireApps replied January 4, 2021

Hi there,

Here's Zachary from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Zachary
Ali Reviews - Product Reviews Support Team

May 13, 2021

The best app review. I use it for all my shop. U can do anything with that. Very good customer service

La Boutique du Caftan
France
Over 2 years using the app
FireApps replied May 14, 2021

Hi Jonathan,

My name's Evans from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Evans
Ali Reviews - Product Reviews Support Team

March 31, 2022

They helped me very well with my questions and everything looks good. Thanks for the good service!!!

Comfitunderwear
Germany
Over 2 years using the app
FireApps replied April 1, 2022

Hi Leon,

I'm Louisa. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Louisa
Ali Reviews - Product Reviews Support Team