Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,663)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies managing and displaying customer reviews. They praise the responsive customer support and the customization options that align with their store's branding. Features like AI-driven product review matching and the ability to import reviews from AliExpress and Amazon enhance customer trust and boost sales, making it a valuable tool for improving store credibility and customer conversion rates.

Edited August 3, 2019

good ,very fast, but still expensive . hope can change the price soon, so that can continue to use this app to help growing business, thanks for supporting !

StylishFactory - One Stop Shop For Everything
China
About 2 years using the app
May 13, 2022

Very simple and convenient to use, excellent costumer service. My only complaint would be the occasional errors on the website.

HousewareAdora
Canada
Almost 2 years using the app
FireApps replied May 16, 2022

Hi Carl,

I'm William. Thanks for your positive review of Ali Reviews.

As you said that "My only complaint would be the occasional errors on the website." I seem not to catch your point, please explain it more details. I have seen that one of my colleague has sent you follow-up email, please kindly check it for further help.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

Edited March 7, 2022

Pas mal d'amélioration, efficace, rapide
Je recommande surtout avec leur service client très rapide.

PAKUN
France
Almost 2 years using the app
FireApps replied September 14, 2021

Hi Yann,

Here`s Shanley from Ali Reviews - Product Reviews Customer Support Team, and we are deeply sorry for this inconvenience causing to your store.

Regarding to your concern as my colleague was fixing your case, but he accidentally published your unpublished theme into live theme without your approval. I personally talked directly to him in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation.

Also we have seen that you're having an active chat with my colleague, so please feel free to let them know if you need further help.

Looking forward to hearing from you soon

Best Regards
Shanley

January 18, 2021

Customer service, with Lisa, was great, quick! The plateform is simple and easy to use. Great product.

Alfred Cloutier Ltd. - Canada
Canada
Almost 2 years using the app
FireApps replied January 18, 2021

Hi there,

I'm Edgar from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Edgar
Ali Reviews - Product Reviews Support Team

October 16, 2020

The app accidentally broke my code, but Seri is vey professional, she resolves all my problems very fast, thank you!

newyes1
United States
Almost 2 years using the app
FireApps replied October 18, 2020

Hi there,

This is Leo from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Leo
Ali Reviews - Product Reviews Support Team

March 4, 2021

Great app I only wish there was more customization and different styles :) Fast support, they always do some custom code stuff for me :)

Motivation Den
Australia
Over 1 year using the app
FireApps replied March 4, 2021

Hi there,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your feedback for The New Ali Reviews.

We will note your point to improve our app in the better way. Furthermore, with the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

August 24, 2018

This is an amazing app. It does all that is says and the support is very helpful and timely. The only reason I am giving it a 4 and not a 5 is that it only allows imports from Ali Express. Other then that very happy.

Naked Kiwi
New Zealand
Over 1 year using the app
August 16, 2021

Assistenza molto veloce e disponibile per cercare di risolvere il problema nel piu breve tempo possibile.

Time to Love shop
Italy
Over 1 year using the app
FireApps replied August 17, 2021

Hi Giuseppe,

This is Patrick from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Ali Reviews - Product Reviews Support Team

December 15, 2021

I'm giving it a 4 for now as I've only just installed and started using the app but had great service from Lisa who was in contact from the moment I installed the app. She was proactive and gave me updates on what wasn't working, and if I'd like her assistance in getting it sorted. Which I did opt for, and the turnaround time of everything was quick and super helpful. Thank you Lisa for all your help!!

The Beverage Club
South Africa
Over 1 year using the app
FireApps replied December 16, 2021

Hi Nzeka,

I'm Christabel from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Christabel
Ali Reviews - Product Reviews Support Team

Edited August 5, 2021

great! And the service is great. As avaliações funcionam perfeitamente e dá para moddificar bastante coisa. Gostei e o atendimento deles é rápido e bom.

Nihonjin Loja
Brazil
Over 1 year using the app
FireApps replied August 7, 2021

Hi Nihonjin.

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team