Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,742)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to display appealing and trustworthy reviews, enhancing customer trust and social proof. It integrates seamlessly with platforms like DSers and AliExpress, supports easy review imports from multiple sources, and offers AI-driven product matching. The user-friendly interface allows for customization to fit brand aesthetics. Exceptional customer support is frequently highlighted, with the team praised for their responsiveness and efficiency.

Edited July 23, 2022

very very good respond and professional helpful , I recommend to everyone , very very happy about that ..I highly recommend it !

A1SmartStore
Hong Kong SAR
Over 3 years using the app
FireApps replied March 19, 2021

Hi Yim,

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

June 5, 2023

J'aime beaucoup le support client, ils sont très intuitif et répondent très rapidement.

Ça fait plaisir de travailler avec des pro comme ça

Royaume de la Boîte
France
Over 3 years using the app
FireApps replied June 6, 2023

Hi there,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

August 10, 2022

Hello, i would like to recommend this app as very useful and easy for working with. Also really helpful customer support.

Unidragon
United States
Over 3 years using the app
FireApps replied August 15, 2022

Hi there,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

Edited March 5, 2021

UPDATE! (March 5, 2021) ⬇︎
I just want to make it clear that my goal was not to devalue the app, as I definitely understand the value there. I mostly just felt betrayed because the full pricing structure was not obvious from the pricing page and subscription approval page as the details were only provided in the Support Documentation, which I honestly have no idea who would look there for a pricing structure when looking at trying out such app. I'm sure you can understand how founding out through my invoice made me angry. It wasn't even about the money itself, but simply establishing trust...

I'm happy to report that the Customer Service from Ali Reviews contacted me in a timely matter to resolve the situation and make it right by us. I'm truly thankful and now that we're on clear terms, I can move forward with confidence. <3

ORIGINAL REVIEW (March 4, 2021) ⬇︎
BE CAREFUL!! This app will charge you more than advertised. I've even provided screenshots of all the pages where the pricing is displayed and yet, the developers are still arguing about their pricing. I wouldn't recommend this app if you don't want to have to constantly check your invoices for unauthorized charges.

Eidon
Canada
Over 3 years using the app
FireApps replied March 5, 2021

Hi there,

My name's John from Ali Reviews - Product Reviews Customer Support Team and we sincerely apologize for this inconvenience caused.

Regarding to your concerns as following:

1. On the previous version, we have two pricing for Essential plan and its pricing plan will depend on your Shopify plan. However, because of some limit rules display from Shopify, we cannot show it details on App-listing, we also say sorry since this thing made you feel confused.

- Shopify/ Advanced Shopify/ Shopify Plus plans: price will be $29.9
- Basic Shopify plan: price will be $19.9

2. From now onward, with the latest version, regardless of your Shopify plan, you will charged with the pricing plan which has been officially listed on Shopify

As you`re having an active chat with my colleague, please let them know if you need further support.

Best Regards
John

March 2, 2022

Recently installed this app and were having a few bugs with our theme compatibility, but the support team was really quick in answering and fixing it all for us. So far so good!

SKYE
Canada
Over 3 years using the app
FireApps replied March 3, 2022

Hi Raphaël,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

December 4, 2019

i love how they care about them old customer and the help they provide they are very kind and always they come with new staff but at same time they keep care of them old customers

moonaro
India
Over 3 years using the app
May 16, 2021

Very good app. It was very easy to use. I like the fact that you have options in setting up the widgets. Even when I ran into problems, customer support was very good in resolving the problem.

Men's Things
Jamaica
Over 3 years using the app
FireApps replied May 17, 2021

Hi Ismail,

Here's Daniel from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Daniel
Ali Reviews - Product Reviews Support Team

Edited June 17, 2020

I happy for use this app . amazing support and kindness . they keep perfect hand to help me .
Especially Jonhson

trustsaleshop
Thailand
Over 3 years using the app
FireApps replied October 5, 2020

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

Edited January 3, 2025

What a great support, for one of our stores we are using Kudosi for more then 3 years. The team is very dedicated to solve problems if they acure. The support is fast and accurate.

4mommy.nl
Netherlands
Over 3 years using the app
FireApps replied June 16, 2021

Hi Rachid,

This is Magnus from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Magnus
Ali Reviews - Product Reviews Support Team

July 18, 2024

très utile et personnel disponible h24

Maison Monderne
Belgium
About 4 hours using the app
FireApps replied July 21, 2024

Hi there,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce