Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, robust features, and user-friendly interface. They particularly value the Review Importer feature, which simplifies collecting and displaying reviews from AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are also appreciated. Merchants report increased review numbers due to automated review request emails and improved SEO rankings. The customer support team is consistently praised for their responsiveness and problem-solving skills.

January 8, 2024

As an online store owner, I've always understood the power of customer reviews, but it wasn't until I started using "Ali Reviews - Product Reviews" that I truly realized their full potential. This tool has been a complete game-changer for my business.

Shoptery
United States
9 months using the app
FireApps replied January 11, 2024

Hi Maria,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

January 26, 2024

I had a problem with importing the reviews, but thanks to assistance it was solved quickly, Giselle, Polaris and Rose helped me with kindness. I leave this review for them. Thanks again to the team

Powerful Pawz
United States
Over 1 year using the app
FireApps replied February 6, 2024

Hi there,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

January 8, 2024

Can't complain, I didn't wait long before I received support. I was served by Giselle who had good communication skills and she was really fast at helping me with my request.

The Bower's Nest Jewellery
Australia
11 months using the app
FireApps replied January 11, 2024

Hi Vanessa,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

December 10, 2023

Great features, very fast and amazing support to help make sure everything appears as it should. Giselle has been very helpful. Highly recommend!

Angelina Belle Boutique
United States
Over 1 year using the app
FireApps replied December 11, 2023

Hi Mimi,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

January 11, 2024

great app and great on demand support id like to thank Tee for helping me solve almsot any issue i could possible imagine! thanks for this great customer service ali reviews

STARLINER
United Arab Emirates
6 months using the app
FireApps replied January 17, 2024

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

December 29, 2023

polaris helped me out with my store and i did not even have to help she fixed all my problems in no time

DeRuiterDR.
Netherlands
Over 1 year using the app
FireApps replied January 2, 2024

Hi Nick,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

December 1, 2023

This is the second time Harwin has helped me with my issue. He was very helpful and helped to explain the problem to me so that I could avoid it in the future. Great service as always

OakieBees
United States
Almost 3 years using the app
FireApps replied December 6, 2023

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

December 15, 2023

I had an excellent experience with customer support, notably with Nim's assistance. Nim responded quickly to my inquiries and together we brainstormed a fantastic solution. The support was outstanding, combining efficiency with creative problem-solving. Highly recommend for anyone needing prompt and innovative assistance!

DropIn Glasses
Sweden
About 1 year using the app
FireApps replied December 20, 2023

Hi Magnus,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

January 14, 2024

I'm just starting. Today, I finally hunkered down and started working on pulling in my reviews. After getting over the first hurdle, things are going well. Serenaa, the customer support rep, was very helpful.

Author Z.L. Arkadie Shop
United States
7 days using the app
FireApps replied January 17, 2024

Hi Zuleika,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

December 25, 2023

Fantastic experience! I had a problem, and Comei came through and helped me find a fix very fast (to be exact, she fixed it herself, meaning I didn't even have to touch a thing and I could continue on with my other work!). No other app has customer support reps like this, big thumbs up!

Oleafy
Estonia
19 days using the app
FireApps replied December 28, 2023

Hi Henri,

I'm Christabel from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews by OneCommerce