Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,845)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for effectively displaying customer reviews through features like review bars and carousels, which boost conversion rates. Its automated email system for collecting reviews and the ability to import reviews from platforms like AliExpress enhance credibility and save time. The user-friendly interface offers customization options to match store branding, and the reliable performance is crucial for business operations. Customer support is noted for quick and efficient issue resolution.

April 24, 2020

la aplicacion es poco intuitiva, pero creo que k,sm,mncfmnbv,mn,vns,n,snkv,zmnvk nflkszjflknkmnv.,xzm,.cvmx.kmcvkzmjvk

Nail Shop
Spain
17 days using the app
FireApps replied April 27, 2020

Hello Vanessa,

Here's Kate from FireApps Customer Support Team, and I am really sorry for the inconvenience caused to you.

From what I can see in our system, our support team has never received any question from you, so could you please let me know exact problem you got when using our app?

Look forward to hearing your reply.

Regards,
Kate

July 29, 2023

I just try this app, seem easy use and the customer service is quit helpful , very good.
If the free period is longer may be better.

Hi-markets
Hong Kong SAR
17 days using the app
FireApps replied October 4, 2023

Hi there,

I'm Ben from Ali Reviews and thanks for your feedback of Ali Reviews.

I have noted your point and will take it into consideration. Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Ben
Ali Reviews by OneCommerce

January 14, 2018

good app but little expensive

Sandykumar
Australia
14 days using the app
December 15, 2019

Very nice app, very easy to use, lot of things you can do with this app but i think is too much expencive.

Mr. Spres
Greece
13 days using the app
December 14, 2019

I compared other Transfer Review Apps and saw this was the app for me because there advertisement said at first, unlimited review transfers and some other things for 9.99 a month...then after using it for about a week they changed it and now it says ONLY 500 REVIEW TRANSFER. This really sadden me!! Im just starting my store in shopify and on a shoe string budget! Don't get me wrong This is a good App. But the point of it all was the false Advertisement. Rule of thumb, take care of your customers and they'll always be loyal to you!!

Spools LLC
United States
13 days using the app
FireApps replied December 15, 2019

Hi Marlene,

Here's Lynn from FireApps Customer Support team, and we really appreciate your feedback to our app.

First of all, we are truly sorry for this inconvenience.

Actually, our Marketing team sent a message a month ago to all users in order to inform about this policy change officially. However, in that message, it is sadly to say that our Marketing team did not clarify clearly about this big change, reducing from Unlimited to limited reviews, which made you highly confused and disappointed.

Besides, since you removed our app already, we would like to offer 10% discount, and 100 more new products reviews if you re-install our app in the coming 1-2 weeks, and we will do our best to make it not happen again in the future.

Thank you for your understanding.

Should you have any other concern later, please feel free to contact us via our live chat, or email at support@fireapps.io.

Regards,
Lynn

May 16, 2021

It´s a good app, but I can´t continue because I haven´t sell anything and the app want to charge me monthly.

Balance Healthy Home
Mexico
12 days using the app
FireApps replied May 17, 2021

Hi Beatriz,

Here's Thomas from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your review about our app.

Regarding to your concern, once you choose your plan and approve charge, it means you need to pay the appropriate subscription fee per month.

In relation to your business, unfortunately we cannot intervene this to help you. However, we truly understand that there are many difficulties for building up a store from beginning, so we can recommend you to visit this link https://www.shopifycompass.com/, it's about sale, how to start or scale business. Hope this might be helpful for you.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

September 23, 2019

I need no review count code. Because of When no review then I don't no show star rating. Please help me.

PYMT
United States
11 days using the app
FireApps replied September 23, 2019

Hi Michael,

This is Anna from the FireApps Customer Support Team, and thanks for your using our app.

Firstly, we are sorry for any inconvenience may have caused to you.

It seems that you have not contacted our support team before, so I am following with you directly via email channel.

Next time should you have any other concern, feel free to let us know via our live chat channel, or our email at support@fireapps.io.

Best Regards,
Anna

March 3, 2018

The free version is useless because you can only have 10 items reviewed... Now the paid version is good and gets the job done well but a little more expensive than id like. Wish it was like 5 a month because it adds up.

Jewelsforjoy
United States
11 days using the app
Edited October 7, 2021

Andy deserves a raise. Dealt with my problem of changing themes and coding in about 20mins. Nice and quick service. Edit: Ended putting the same reviews on all my products. Very disappointed.

The Kudu Store
United Kingdom
9 days using the app
FireApps replied September 30, 2021

Hi Raheem,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your feedback.

For your updated review "Edit: Ended putting the same reviews on all my products. Very disappointed", we seem not to catch your point, our colleague has sent you follow-up email, please get back to them, so they can check and help you further.

Looking forward to hearing from you soon.

Regards,
James
Ali Reviews - Product Reviews Support Team

January 24, 2019

bien, pero no me deja editar mas de 9........................................

seria util poder poner reseñas en todos los productos

Sweet Ámsterdam weed
Spain
8 days using the app