Ali Reviews: AI Product Review

Ali Reviews: AI Product Review

Reviews (1,388)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies importing and managing reviews, especially highlighting its bulk import feature which saves time and boosts product credibility. They praise its responsive customer support and additional features like photo reviews, customizable displays, and automated feedback emails. The app's ability to import reviews from platforms like AliExpress and its visually appealing widgets are also noted for enhancing store aesthetics and increasing conversion rates.

March 22, 2025

Their customer support are superb

My Store
United Kingdom
5 days using the app
FireApps replied March 24, 2025

Hi there,

Here's Robert from Kudosi. Thanks for your great review and your feedback about our app with the newest version of Kudosi, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@kudosi.ai

Regards,
Robert

February 24, 2022

I am new to this application but i appreciate the help setting it up. Everyone was patient and willing to help

The Sweetest Experience
United States
About 2 hours using the app
FireApps replied March 1, 2022

Hi Shelby,

This is Miranda. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews - Product Reviews Support Team

January 23, 2024

I'm relatively new to using this app and I still haven't discovered everything, but Violette from the Customer Support team was a great help in getting me started up on my store.

Luhara
United States
About 1 hour using the app
FireApps replied April 17, 2025

Hi there,

I'm William from Kudosi. Thanks for your positive review of Kudosi.

To make your experience better, we will keep on improving our services for valued Kudosi users like you. Thank you for the loving words you've shared, and thank you for being the best part of Kudosi.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@kudosi.ai, we are always willing to help you!

Best Regards
William from Kudosi

February 18, 2025

je ne mets pas 5 étoiles parce que ce n'est pas en français mise a part sa c'est une bonne application

winalix
French Guiana
12 days using the app
FireApps replied February 21, 2025

Hi there,

Here's Minn from Kudosi. Thank you so much for your awesome comments, we're really happy to know that you love Kudosi.

We will improve the app as soon as possible to make the app has French content.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@kudosi.ai

Regards,
Minn from Kudosi

August 27, 2024

I really appreciated Dawn's chat support on starting my Import Reviews.

Hype Up
Ireland
4 days using the app
FireApps replied September 3, 2024

Hi there,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

Edited March 6, 2023

Le service client est très réactif . Ils ont répondu très rapidement à mes questions et résolu toutes mes difficultés. Ils n'ont pas hésité à prendre la main et corriger mes erreurs de paramétrage. Merci encore

L'ÎLE Ô WAX
France
11 days using the app
FireApps replied March 9, 2023

Hi there,

This is Donna from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Ali Reviews by OneCommerce

Edited December 12, 2022

Still getting the hang of the app but all-in-all I love the features. I like to think I can navigate my way through websites/programs fairly well, however, I loved that right as I was setting up review imports for my store, Charlotte from eCommerce came to offer assistance. Granted, not much was done on my end yet and I wanted to get an understanding of the program for myself first, but it was clear she was eager to help. I greatly appreciated that and nonetheless, she was polite and courteous. I see that being greatly beneficial for users who aren't quite as technologically savvy or curious as I am.

Really only 4/5 as I haven't quite needed help yet, although 5/5 for ease of use and customer service!

Vibespace
United States
38 minutes using the app
FireApps replied December 16, 2022

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

April 9, 2022

I have just started with the App and the 24 hr support is very helpful. Looking forward to using Ali reviews on our site.

McHugh's Shoes
Australia
27 minutes using the app
FireApps replied April 13, 2022

Hi Annie,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

July 12, 2021

I download this app,It is powerful as it can import lots of reviews from only aliexpress,if it can import from other shops it can be wonderful,as some supporter is not professional,he told me the wrong way to line the reviews,and it happens terrible to display three same reviews one window,I am not happy about that!

KZ ACOUSTICS
China
7 days using the app
FireApps replied July 13, 2021

Hi Zhu,

Here's Harvey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your feedback about our app as well as support.

We have a proper training for our support team to avoid this in the future. As you said that "if it can import from other shops it can be wonderful", for this concern, firstly you should export review from other shops and then use our CSV template to import for the current store.

As I have checked you are having an active chat with my colleague, please let them know if you need further support. Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Harvey
Ali Reviews - Product Reviews Support Team

February 15, 2024

Super application, l'assistance est rapide.
je mets 4 etoiles car que je sais qu'ils peuvent faire mieux ;)

Je recommande !

FIX DILEMMA
Réunion
6 days using the app
FireApps replied April 17, 2025

Hi there,

I'm William from Kudosi. Thanks for your positive review of Kudosi.

To make your experience better, we will keep on improving our services for valued Kudosi users like you. Thank you for the loving words you've shared, and thank you for being the best part of Kudosi.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@kudosi.ai, we are always willing to help you!

Best Regards
William from Kudosi