Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.

April 15, 2020

It's quite handy i would actually recommend it instead of using loox , it's way easier to use and quite fast

Safe Child Store
Saudi Arabia
29 days using the app
April 17, 2020

perfetta applicazione ,costi bassi, pubblicità con le recensioni impagabile
da capire bene importazione ma una volta risolto quello sara la vostra arma vincente

GAZE STORE ONLINE
Italy
29 days using the app
October 20, 2021

amazing customer service, had prompt reply immediately and always solves my issues immediately, even customisation requirement.

Cozymatic Asia
Hong Kong SAR
29 days using the app
FireApps replied October 22, 2021

Hi XU,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

June 12, 2020

very easy to use and customer support team is very helpful. Since social proof is very very important, this is a huge help to improve credibility of the products based on real reviews. Highly recommended!

DOG in the World
United States
29 days using the app
FireApps replied October 5, 2020

Hi there,

I'm Anna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Ali Reviews - Product Reviews Support Team

September 24, 2019

I would say aliexpress reviews is best app with easy good features . Before this app I added loox in my store that was completely wastage of time and money, loox disappointed me they don't have customer support and app is also very complicated. But aliexpress has good customer support, you will get the answer in few sec. and app is also easy to use. So I'll recommend if you want to use any app for review import in your store than aliexpress reviews app is the best app.
Thanks

Alpha Saivy
United States
29 days using the app
June 6, 2021

ótimo atendimento do suporte, facil de usar e funciona bem com a plataforma, ate o presente momemto estou gostando muito

Burning Shop.
Brazil
29 days using the app
FireApps replied June 7, 2021

Hi WARLEI,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

July 24, 2022

Paulina from support is my favorite person 10/10!! professional and helpful, gave me so many ideas's that really helped my store reach its full potential.

Nessessori
United Kingdom
29 days using the app
FireApps replied August 15, 2022

Hi there,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

June 29, 2017

Wow really nice app...Very useful.Great Customer Service!!!

Infuser Water Bottle
Sri Lanka
29 days using the app
November 7, 2022

Thank you Eloise, very nice and helpful assistant. helped me out with everything gave me tipps and eased my work.

GIMSA
Germany
29 days using the app
FireApps replied November 8, 2022

Hi Ibrahim,

Here's Jocasta from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews by OneCommerce

Edited June 7, 2021

very responsive support they are available whenever I need them, I thank Jane very much, for her help and patience, you will believe all the good things you have heard about her, I recommend her.

Zeldayo™
France
29 days using the app
FireApps replied June 7, 2021

Hi arfouche,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team