Also Bought CBB
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Reviews (311)
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I would like to be able to further customize the block as it appear on the page. it's way too big, after every Shopify update.
Great App and Terrific Support!
I use this app to cross-sell products, and it works very well. I like that I can manually choose which products to link from each product page. This makes it much easier for customers to find related accessories, and it has definitely helped increase my order value. The app has been a real money maker for my store.
Customer service is also excellent. When I had a configuration request, they responded within minutes, and the change was completed in less than 10 minutes. Very impressive support.
Works extremly smooth
love this app!
worst app money grabber
Hello Modern Viking Team,
Thank you for taking the time to share your feedback regarding our Also Bought app. We’re sorry to hear that your initial experience with the app left you feeling disappointed.
We noticed that the app was installed and then uninstalled within approximately 15 minutes. We'd genuinely appreciate the opportunity to better understand what happened during that time. Was there a specific issue, limitation, or concern that led to your experience?
Our goal is to provide value to merchants, and feedback like yours helps us improve. If you encountered any setup difficulties or had questions about the app's functionality, our support team is available 24/7 and would be more than happy to assist.
We also wanted to mention that all new installations come with a 14-day free trial period. This gives merchants plenty of time to explore, test, and evaluate the app's features without any commitment or charges during the trial period. Since the app was removed shortly after installation, you may not have had the opportunity to fully experience what it can offer.
Additionally, our team has already reached out via email to offer assistance, but we haven't heard back yet. It would be greatly appreciated if you could reply to any of our previous emails, or feel free to contact us directly at support@codeblackbelt.com. We're eager to understand your concerns and help in any way we can.
If you'd prefer, we'd also be happy to schedule a personalized demo or walkthrough session to show you how the app works, answer any questions, and help determine whether it's a good fit for your store.
We value your feedback and would welcome the opportunity to turn your experience around. We look forward to hearing from you and hopefully helping you get the most out of Also Bought.
We genuinely hope to hear from you soon!
Kind regards,
Code Black Belts Support Team
works well
unresponsive. very frustrating
Hello La Vie Tea Team,
Thank you for taking the time to share your feedback. We truly take comments like this seriously, as they help us continuously improve our apps and the support experience we provide.
Upon reviewing the conversation history, we can see that our team was actively working with you on your request and remained engaged throughout the process until the issue was resolved. While there may have been a brief delay in some of our responses, some concerns can require additional time for investigation—especially when code review or modifications are needed to properly identify and resolve the issue.
That said, we sincerely apologize if this caused any frustration on your end. Your experience matters to us, and we are always committed to providing the best possible support.
If there’s anything more we can assist you with, or if there’s anything we can do to improve your experience further, please don’t hesitate to reply to any of our emails or reach out to us directly at support@codeblackbelt.com. We’ll be more than happy to help.
We truly appreciate your feedback and wish you continued success with your store.
Code Black Belts Support Team
As someone who's built and run many successful Shopify stores in the past 10 years, THIS IS ONE OF THE BEST APPS, and it fills a crucial need for any shop to do what has now become a standard: 'Customers Also Purchased'. Just like the e-commerce giants in the world know (the big "A" billion dollar store we all know), its a must have.
This app is a MUST!
Our nonprofit has benefited greatly from this app. Period. It has helped us to increase our revenue which all goes back into the charity and helps people in need.
In addition to this app making dollars and cents kind of sense to install and use... and it being simple and easy enough to use... when I was curious about something, I reach out to support, and WOW that has been a remarkably wonderful experience -- in addition to the app working great -- their team is kind, smart, human and helpful!
A+
God Bless!
Must have.
Super easy to add manual recommendations. Just wish I could add those recommendations in bulk when making them for the same product but in a different print.
Automatic recommendations do not work really well.
We have products which are gifts ($0 value) not listed and should be added to the cart only under certain conditions, and the app recommends/lists those products on regular basis.
There is no simple automatic way to exclude those products from recommendations ... there are a few manual ways, like tagging or manually adding them one by one etc. There should be a simple way to not recommend products $0 value
Hi Hygiene Hero Team,
Thank you so much for your honest feedback—we truly appreciate you sharing your experience.
While Also Bought uses automated logic to suggest products based on real customer behavior, we understand that certain items, like $0 gift products, shouldn’t appear in recommendations.
Yes, these products can be excluded by tagging them (e.g. “hidden recommendations” or “recommendations disabled”) or excluding them either directly through the app or in your Shopify admin. We're more than happy to help set this up if you need any assistance.
However, you can also automate the process using Shopify Flow to tag $0 products as soon as they’re created. Our team has shared some steps with you, but we’re always here to walk you through it.
Feel free to respond to any of our messages, start a chat, or let us know if you'd like to schedule a call. We're here to support you every step of the way!
We're here to help you get the most out of the app and ensure you have a great experience using it.
Wishing you all the best and hope to hear from you soon!
Warm Regards,
Code Black Belts Support Team
