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Reviews (357)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants report this app boosts order value and sales through effective cross-selling and upselling. It offers automatic and manual product recommendations, integrating seamlessly with store themes on web and mobile. Merchants appreciate its user-friendly setup and detailed customization options. The support team is praised for prompt and helpful service. Many notice increased average order value and customer engagement due to the app's recommendation system.
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Great App and Terrific Support!
I use this app to cross-sell products, and it works very well. I like that I can manually choose which products to link from each product page. This makes it much easier for customers to find related accessories, and it has definitely helped increase my order value. The app has been a real money maker for my store.
Customer service is also excellent. When I had a configuration request, they responded within minutes, and the change was completed in less than 10 minutes. Very impressive support.
works well
unresponsive. very frustrating
Hello La Vie Tea Team,
Thank you for taking the time to share your feedback. We truly take comments like this seriously, as they help us continuously improve our apps and the support experience we provide.
Upon reviewing the conversation history, we can see that our team was actively working with you on your request and remained engaged throughout the process until the issue was resolved. While there may have been a brief delay in some of our responses, some concerns can require additional time for investigation—especially when code review or modifications are needed to properly identify and resolve the issue.
That said, we sincerely apologize if this caused any frustration on your end. Your experience matters to us, and we are always committed to providing the best possible support.
If there’s anything more we can assist you with, or if there’s anything we can do to improve your experience further, please don’t hesitate to reply to any of our emails or reach out to us directly at support@codeblackbelt.com. We’ll be more than happy to help.
We truly appreciate your feedback and wish you continued success with your store.
Code Black Belts Support Team
Great app and even better customer support. The team was extremely responsive and helped customize the placement and design exactly how we needed it. Huge thanks to Deepika, Andres, and the support team for going above and beyond!
I'm happy with this app, a lot of customizations, very helpful support
As someone who's built and run many successful Shopify stores in the past 10 years, THIS IS ONE OF THE BEST APPS, and it fills a crucial need for any shop to do what has now become a standard: 'Customers Also Purchased'. Just like the e-commerce giants in the world know (the big "A" billion dollar store we all know), its a must have.
This app is a MUST!
Our nonprofit has benefited greatly from this app. Period. It has helped us to increase our revenue which all goes back into the charity and helps people in need.
In addition to this app making dollars and cents kind of sense to install and use... and it being simple and easy enough to use... when I was curious about something, I reach out to support, and WOW that has been a remarkably wonderful experience -- in addition to the app working great -- their team is kind, smart, human and helpful!
A+
God Bless!
Must have.
Super easy to add manual recommendations. Just wish I could add those recommendations in bulk when making them for the same product but in a different print.
UPDATE:
After reading my review the development team went to work in a few days and fixed a major issue we were having with Pre-order products being recommended. They have fixed the issue and it is functioning properly now. The proper labels are being displayed to customers now so there is no way of them missing that the product is a pre-order. Thanks for fixing this.
Excellent product, backed by amazing support. Highly recommended!
The app is brilliant and the customer service is probably the best I have seen!
We've been using this for a few years now.
In our most recent request, Luisa was extremely helpful in resolving the issue very quickly. The entire team is always quick to respond and resolve any problems.
5 stars without a doubt!
