Also Bought CBB

Also Bought CBB

Reviews (354)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and average order values through effective product recommendations. They appreciate its ease of use, quick integration with Shopify themes, and customizable options that match their store's look. The app is noted for its reliable performance and fast loading times. Additionally, the customer support team is praised for their responsiveness and helpfulness in resolving issues quickly.

March 24, 2026

Great App and Terrific Support!

I use this app to cross-sell products, and it works very well. I like that I can manually choose which products to link from each product page. This makes it much easier for customers to find related accessories, and it has definitely helped increase my order value. The app has been a real money maker for my store.

Customer service is also excellent. When I had a configuration request, they responded within minutes, and the change was completed in less than 10 minutes. Very impressive support.

Celestial Fire Glass
United States
7 months using the app
November 18, 2025

As someone who's built and run many successful Shopify stores in the past 10 years, THIS IS ONE OF THE BEST APPS, and it fills a crucial need for any shop to do what has now become a standard: 'Customers Also Purchased'. Just like the e-commerce giants in the world know (the big "A" billion dollar store we all know), its a must have.

This app is a MUST!

Our nonprofit has benefited greatly from this app. Period. It has helped us to increase our revenue which all goes back into the charity and helps people in need.

In addition to this app making dollars and cents kind of sense to install and use... and it being simple and easy enough to use... when I was curious about something, I reach out to support, and WOW that has been a remarkably wonderful experience -- in addition to the app working great -- their team is kind, smart, human and helpful!

A+

God Bless!

Must have.

Knots of Love
United States
Over 3 years using the app
January 14, 2026

I'm happy with this app, a lot of customizations, very helpful support

Balinaro
Hong Kong SAR
About 1 year using the app
March 6, 2026

unresponsive. very frustrating

La Vie Tea
United States
Over 1 year using the app
Code Black Belt replied March 10, 2026

Hello La Vie Tea Team,

Thank you for taking the time to share your feedback. We truly take comments like this seriously, as they help us continuously improve our apps and the support experience we provide.

Upon reviewing the conversation history, we can see that our team was actively working with you on your request and remained engaged throughout the process until the issue was resolved. While there may have been a brief delay in some of our responses, some concerns can require additional time for investigation—especially when code review or modifications are needed to properly identify and resolve the issue.

That said, we sincerely apologize if this caused any frustration on your end. Your experience matters to us, and we are always committed to providing the best possible support.

If there’s anything more we can assist you with, or if there’s anything we can do to improve your experience further, please don’t hesitate to reply to any of our emails or reach out to us directly at support@codeblackbelt.com. We’ll be more than happy to help.

We truly appreciate your feedback and wish you continued success with your store.

Code Black Belts Support Team

January 13, 2026

Excellent product, backed by amazing support. Highly recommended!

LightsOn
Sweden
Almost 4 years using the app
March 14, 2026

Great app and even better customer support. The team was extremely responsive and helped customize the placement and design exactly how we needed it. Huge thanks to Deepika, Andres, and the support team for going above and beyond!

HELLO
United States
1 day using the app
November 24, 2025

Extremely slow Im thinking of canceling :: we're talking 5+ minutes to load recommendations to the cart

Luminance Skincare
United States
About 2 years using the app
Code Black Belt replied November 25, 2025

Hello Luminance Skincare,

Thank you for taking the time to rate our app. We’re truly sorry to hear about the slow-loading issue you experienced. Your experience matters a lot to us, and we want to assure you that we’re fully committed to helping you get this resolved as quickly as possible.

We’ve checked on our side, but unfortunately, we didn’t find any chat or email correspondence regarding this issue. We would have been more than happy to assist you sooner had we known. Please rest assured that we’re here to help, and given the chance, we’d like to look into this for you right away.

Our team has been trying to reach you, but we haven’t received a response yet. We also noticed that the app is currently disabled on your store, which prevents us from running tests and properly diagnosing the issue. Once we regain access or hear back from you, we’ll make this our top priority and ensure everything is working smoothly for you.

We truly value your feedback, and we’re committed to turning this experience around. Your satisfaction is extremely important to us, and we want to make sure the app performs exactly as you expect. Please feel free to reach out to us at your convenience or contact us directly at support@codeblackbelt.com so we can assist you immediately.

We’re here for you and ready to help every step of the way.

Hoping to hear from you soon!

Code Black Belt Support Team

October 3, 2025

The Also Bought app is terrific. We have been using this along with the Frequently Bought Together app (FBT, and together these apps have garnered about 15K in revenue. The support is amazing, a well seasoned, professional, and kind staff who respond and resolve quickly to your service request. We highly recommend the Also Bought (and FBT) apps. You will NOT be disappointed.

RhoadsRoast Coffees & Importers®
United States
About 1 year using the app
May 23, 2025

Super easy to add manual recommendations. Just wish I could add those recommendations in bulk when making them for the same product but in a different print.

MAJAMAS® EARTH
United States
Almost 8 years using the app
Edited February 18, 2025

UPDATE:
After reading my review the development team went to work in a few days and fixed a major issue we were having with Pre-order products being recommended. They have fixed the issue and it is functioning properly now. The proper labels are being displayed to customers now so there is no way of them missing that the product is a pre-order. Thanks for fixing this.

Strobepro Studio Lighting
Canada
Over 6 years using the app