Also Bought CBB
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants report significant increases in sales and average order values, attributing this to effective upselling and cross-selling features. They appreciate the app's ability to suggest complementary products, ease of setup, and customization options. The app's robust performance and responsive customer support, which quickly addresses issues and implements feedback, are also highlighted. Merchants recommend it for its user-friendly interface and positive impact on sales and product visibility.
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UPDATE:
After reading my review the development team went to work in a few days and fixed a major issue we were having with Pre-order products being recommended. They have fixed the issue and it is functioning properly now. The proper labels are being displayed to customers now so there is no way of them missing that the product is a pre-order. Thanks for fixing this.
Had a minor hiccup when updating our cart page with Judge.me reviews. Contacted the support team, got a quick response and correction of the issue. Great app and customer support! Highly recommend!
The app is brilliant and the customer service is probably the best I have seen!
We've been using this for a few years now.
In our most recent request, Luisa was extremely helpful in resolving the issue very quickly. The entire team is always quick to respond and resolve any problems.
5 stars without a doubt!
Love this app and customer support is always so fast to respond! Carlos was extra helpful today. Highly recommend!
Great app. Looks like Amazon. And Carlos was wonderful helping with some prompt custom CSS placement.
works well and quick support.
What is good:
- The Also Bought block looks nice in our store (both in web and mobile version).
- Relatively easy to install and configure.
- Support team is there to respond.
What is not so good:
- You can configure recommended products manually, but for 1 product at a time. There is no option to do that for a collection. And also you can't duplicate already created manual recommendation and assign it to another product, which would make the process faster. You can either do it for the whole list of your products (including cart) via global recommendations. Or for each product 1 by 1. If you a have lot of SKU in your store, then it's quite a lot of work.
- Another thing is that we wanted to configure certain recommendations for the cart page. But it's not possible yet.
- As mentioned by others, statistics shows the number of products sold via the app, but doesn't specify which ones. So it's kind of useless to be fare.
You can enable tracking, but you will have a note in a packing slip which says "also bought clicked" and you will have to remove that note manually from each order. That's not an option for us.
Overall, I would say it depends on your goal: if you fine with relying on automatic recommendations than you can try it. If you wanted more flexibility, I'm afraid it's not going to be very easy.
Hi Liberty Orchards Team,
Thank you for your valuable feedback; we truly appreciate it.
Regarding product recommendations, our system currently operates at the product level, meaning that creating manual bundles needs to be done individually for each product. However, if you’re seeking a more automated approach, our app provides filtering options that can recommend products based on same collection, product type, vendor, or tags that might better suit your needs.
As for the app stats, our team has already reached out to explain why the actual products aren’t reflected in the built-in stats. This isn’t due to us withholding the data, but rather due to limitations with Shopify. The data we receive is anonymized, and we gather stats via JavaScript calls to our servers. This is the reason why our stats feature serves as a small component within the app, designed mainly to help monitor trends and track overall performance.
We also understand your concern about tracking attributes. Unfortunately, this is Shopify-imposed information, and we have limited control over it. These details are never visible to customers, as they are private and intended solely for merchants. If they’re showing up on your packing slips, we suggest contacting your packing slip software provider to exclude this information from the "additional details" section.
Our team has already sent you an email with more information, and we hope you can take a moment to review it. If you have any further questions or need assistance, please don’t hesitate to reach out—we’re always here to help.
Thanks again, and we look forward to connecting with you soon!
Code Black Belt's Support Team
App is great and support is superb! Anytime I've needed something tweaked, Ricardo and/or Jennesca have resolved it for me immediately. Highly recommend!
I am using this app for the first time and Deepika has tested it on the site even without me asking!
Thats service.
She also went and customoised the app to suit the website.
We been using Frequently bought for years.
Highly recomended.
Easy setup