Also Bought • CBB , 788 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    761
  • 3% of ratings are 4 stars
    24
  • 0% of ratings are 3 stars
    3
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of setup, design flexibility, and reliable performance, even with high volumes of products and orders. It's recognized for its AI-driven product recommendations, which boost sales and average order values. The customer support team is noted for their responsiveness and efficiency. Merchants also find the app's analytics useful in tracking sales impact.

May 23, 2023

The app was delayed and paste javacode non used on our page. I request to delete some code that it wasn’t use, but they only say me that the app was ok.
So delete , low support to update and improve code.

TU beauty store
Colombia
Almost 3 years using the app
Code Black Belt replied May 24, 2023

Dear TU beauty store,

First of all, we'd like to thank you for trying our app.

We are aware that some Online Speed Tests might detect our code as 'unused code', which is definitely a false positive. The reason behind is because our app code has to be present in order to be able to identify the URL where your customers navigate and, then, recommend products in your product pages and/or cart page according to your own app configuration - but still, this testing tools recognise it as 'unused'.

Apart from this, we do not modify your templates at all when you install our app, instead we inject our code dynamically when a page loads using a Shopify feature called ScripTag.

We have been trying to contact you by phone and email in order to provide you with more information and check your store in depth, but until now we haven't managed to talk to you or someone who is aware of this issue.

Please, in case you would like us to help you with this matter and let us review your store, contact us back - you can either reply to our last email or send us a new one at support@codeblackbelt.com. We are available 24/7 and willing to help :)

Regards,

Code Black Belt team

February 29, 2024

non riconosce la differenza uomo e donna

Blue Marlin & Co.
Italy
16 days using the app
Code Black Belt replied March 2, 2024

Hello Blue Marlin & Co. Team,

Thank you for your feedback, our Team has reached out to you to help further explain our app's recommendation options and how it would work best for you.

We understand you wanted to recommend items by gender category, though we don't have an exact option to allow you to do so, there are other recommendation options available that would best suit your needs.

Please feel free to respond to one of our emails, chat with us or we can even arrange a phone call. We are available 24/7 so feel free to contact us anytime.

Code Black Belt team

April 28, 2020

Nice app but no analytics page to see if you really sell or not.. That's why it's not possible to know if the app is efficient or not.

royaume-du-jeu
France
17 minutes using the app
Code Black Belt replied April 28, 2020

Hello, thanks for trying our app!

Also Bought has a powerful stats module, you can see a real example recording at https://youtu.be/kPqRmr8qEvM and the documentation at https://docs.codeblackbelt.com/category/576-statistics

The stats module needs some time to get data to display. Unfortunately, you installed and uninstalled the app within 15 minutes, that's why you could not see any stats.

We hope you the best for your business.

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