Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
October 16, 2020

Excellent app that has helped my business a lot with the auto tags! I have hundres of customers a week and don't have to worry about tagging them as it does automatically and never fails. Thanks!

Karen Zárate | Coaching Online
Mexico
Time spent using app: Over 1 year
Edited June 15, 2020

Amazing app! And what's even more amazing is the team behind it. I wanted an extra feature so I sent them an email to take it into consideration. An hour later, I got an email saying that the feature was added. Couldn't be more happier, really great service and I highly recommend using this app for your store.
Hoss

Heights
United Kingdom
Time spent using app: About 2 years
May 6, 2020

The administration team at App on Demands are so helpful. They added a custom feature for me in under two hours! Highly recommend :)

GLASS BONGS
Australia
Time spent using app: 11 months
April 26, 2020

Giving 3 stars because this almost works as intended. To be clear, this app was straight forward - and worked as described - except for the 'bulk' tagging.

You can pay $5/mo to have bulk tagging of customers on previous orders. However, you can only tag 300x at a time this way - and you have to keep your browser open on the page while this happens - and it takes 5 minutes. If you already have a few thousand orders, this becomes a ridiculous process. This app is worthless to me. I need to be able to tag thousands of older customers with a click of a button - and I shouldn't have to keep my browser window open for that.

If I had to keep the window open - but it could do ALL my orders in one shot? Then fine. I just click once before I leave the house. But with this, I have to come back to the computer every 5-10 minutes and then go to the next page of 300 orders, and click and wait again for another 5-10 minutes.

This hardly feels like 'bulk' tagging. If you don't think that particular feature would bother you, then go for it. The app works. But if you have 1000+ orders, I would shy away from this app.

Oh, Keycaps!
United States
Time spent using app: 12 months
April 14, 2020

We've downloaded and tried more than 5-6 apps for the same tagging function and finally settled on this. Not only because the app simple to use, does the job and affordable as compared to others- but more importantly, the team behind the app is incredibly responsive and patient despite our never-ending queries. Thanks guys, appreciate all your help and patience

SOURCE Collections
Singapore
Time spent using app: 8 days
April 2, 2020

Amazing app! Very easy to use and great customer service for any questions / queries. Highly recommend!

CURLSMITH
United States
Time spent using app: 23 days
March 3, 2020

Works absolute wonders - has saved us so much time! All we need is one rule set up so it's perfect - Thank you

Slam69
United Kingdom
Time spent using app: Almost 2 years
February 18, 2020

This app has been EXTREMELY helpful for sorting orders as they come in. It's very simple to set up and works how I need it to (we do school visits and I've set it up so that customers who order from a particular collection will be tagged with which school we'll be visiting so we can fill all of those orders and bring them with us based on the tag). I needed an autotagger that just tagged as orders come in and isn't wasting time searching through old orders to see if they need the tag as well (a lot of other autotaggers I was looking at did this and because of that were more expensive). I recently needed to contact support about one of my tags and they were responsive and incredibly nice and fixed the problem right away. This app is truly saving me a TON of time.

Robbi and Matthew Shop
United States
Time spent using app: Almost 3 years
October 28, 2019

The app is super straight-forward except the fact that it doesn't work :'( It makes me so sad because I just needed 1 tag for my store in order to give customers access to specific features but alas, no tags are applied when the customer purchases my service. If you fix your app I'd happily use it and change this review to 5 stars.

Poised Aroma
Canada
Time spent using app: 2 days
App on Demands replied November 5, 2019

So sorry to hear you've run into trouble with the order tagger. Sometimes there are incompatibilities with an aspect of other apps installed on your shop. Sometimes we can fix it easily. We apologize for the inconvenience it might have caused you. We tried to contact you a couple of times to check why the app didn't work correctly. We are still interested to take a look and help you sort out the issue. Please reply to our emails.