BookX Appointment Booking App

BookX Appointment Booking App

Reviews (516)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for enhancing booking processes, boosting orders, and improving customer journeys. It integrates seamlessly with Google Calendar and suits various business models, like table bookings and rentals. The app is praised for its reliability, intuitive design, and minimal learning curve. Customer support is highly commended for being knowledgeable, patient, and responsive, with 24/7 availability appreciated by those working odd hours.

March 17, 2026

It absolutely has saved me hours per day. It's intuitive, customers have no problems using it. I must also mention that the support is rapid and top-notch. My most recent experience was with Vignesh S R, who solved my issue - but with patience (and compassion). Thank you for all that you do.

Open Market for Memorable Experiences
Canada
About 1 year using the app
Logbase replied March 18, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

March 9, 2026

Does not seem to allow you to pick booking slots when sending manual invoices. Sent an email to support to verify, may have to find something else if it doesn't work as majority of my bookings are done via manual invoices.

Hello Myrrh
United States
About 1 month using the app
Logbase replied March 9, 2026

Hi, thank you for taking the time to share your feedback, and we’re sorry for any confusion caused.

We would like to confirm that we have responded to you via email to info@hellomyrrh.com with more details. Our app allows you to create manual bookings directly within the app, which will automatically generate the corresponding Shopify order—so creating a draft order is not required.

Please check our email and let us know if you need any assistance. We’ll be happy to help.

February 28, 2026

I encountered an issue setting up the Rental Products and how to connect and configure it with BookX services and how to properly track the capacity and stocks items and I was assisted by Vignesh S R during the process and I was able to understand the flow and configuration, and also had been educated by him on what are the BookX limitations pertaining to monitoring the capacity available. It was a great customer service I had received.

DRBY Rentals & PreLoved
United States
About 1 month using the app
Logbase replied March 4, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

April 1, 2026

Very good experience with Vignesh SR, helped me understand and implement the services on my site. Highly recommend it

Irish Apothecary
Ireland
Over 2 years using the app
Logbase replied April 3, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

January 14, 2026

Really easy to use app- syncs with google calendar. The very few times I've needed any assistance or had any issues- customer service has been absolutely fantastic! No wait time and always happy to help. Pragatheesh was great when I needed assistance today

Babycakes by Lucy Young
United Kingdom
Over 1 year using the app
Logbase replied January 27, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

March 19, 2026

Nice app, allows me to manage my rental business and the support team is great, Pragatheesh helped me put the service up and runnig.

Orange Wheels 2 Go
United Kingdom
Almost 2 years using the app
Logbase replied March 20, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

April 29, 2026

Super Helpful! Vignesh was super awesome, got my bookx looking good!

The Hop Shop
United States
8 months using the app
Logbase replied May 2, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

March 19, 2026

Thanks to Vignesh S R my shopify booking is all set up. I appreciated his help in setting up the back end of my booking app. He was clear and easy to follow.

Big Soul Healing
Canada
Over 1 year using the app
Logbase replied March 20, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

March 25, 2026

Nithish was brilliant and helped me to solve everything I needed help with. Very efficient.

My Store
United Kingdom
11 months using the app
Logbase replied March 30, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

March 30, 2026

Great app - works great. Also, thank you so much Manaz & Dhinakar - super helpful call answered all my questions !!

Snapchek
Germany
8 months using the app
Logbase replied March 30, 2026

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.