Appointment Booking — Bookeasy

Appointment Booking — Bookeasy

Reviews (275)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface that simplifies navigation and booking management. It integrates seamlessly with existing websites and handles various booking types like appointments, multi-day events, and rentals effectively. The responsive customer support, offering quick assistance via live chat and Zoom, is frequently praised. Continuous updates enhance business operations and customer service.

October 5, 2024

I have been using this app for my store which almost functions like a services market place with 100s of different appointments.

Despite the load and complexity, Bookeasy works like a charm! This is a simple yet amazing product. The whole team is also open to feedback and helps out if a new feature is required.

All the best to Team Bookeasy.

Activity Kidz
India
4 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 18, 2024

I Had opportunity to connect with Rahul with book easy. He had been very polite, patient and understood my problem well. his guidance was to point and of great help. I look forward for long term collaboration with the app and team. thanks.

Fiesta Services
India
5 months using the app
Logbase replied October 21, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 7, 2024

I love this Shopify tool! BookEasy has been a huge help for my business, seamlessly managing all my bookings. The customer service is exceptional—always so responsive and willing to help with adjustments and improvements to my settings. Special thanks to Rahul for his dedication and support! This app is super useful, and I couldn’t recommend it more. Thank you, BookEasy team!

Ira Light
Australia
About 2 months using the app
September 19, 2024

I had a very specific request and reached out via chat to see if my booking feature could be embedded on a page rather than linked to a block on the landing page. Annie was able to help create what I was looking for making it convenient for me to share with only those that need the link to the page. Annie was so easy to work with and very thorough in understanding my vision and what our needs are as a non-profit Youth Hockey League. Very quick to respond and make things happen. The app is pretty easy and straight forward to use as well. Another PLUS!

ESIHA
United States
8 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 15, 2024

Got on a call with Sudhan Ravi to assist with setup for the Bookeasy application. Sudhan was super helpful and knowledgable of how to resolve my issue. I was able to get it resolved in a timely manner and also, was able to setup my appointments. Thank you for you help! I really appreciate it and look forward to using the app!

Major Kee's Collection
United States
7 days using the app
August 7, 2024

We have this app on 2 of our stores at the moment and it seems to be working well for what we need. Anytime i have needed assistance it has been quick and painless. i look forward to seeing more features added in the future such as automatic timezone conversions.

Bonsai-En
Australia
5 months using the app
Logbase replied August 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 6, 2024

The customer service experience was excellent when I asked about integration with Zoom. Very helpful and professional. Thank you.

Where Angels Whisper
Ireland
18 days using the app
Logbase replied November 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 13, 2024

Poor. Unstable. Not worth the time. We have had this app installed for a while now and just recently a customer reached out and wanted to book an appointment. The customer told us it didn't work. Looking in to it we found out that the widget isn't showing. We contacted support. Their first response was "it looks good from our end...". A few lines later they said they were gonna double check and also check with the tech team and get back. Never got back and when i reach out again they said "Oh we have already double checked everything and it looks good from our end". Their lates solution to the problem was sending me print-screens of all different devices and web-browsers they have to prove that it works. For us it still does not work even though we have tried different browsers, computers, phones, wifi-connection. But... I guess booking support ain't that easy after all...

Remoair
Sweden
3 months using the app
October 24, 2024

Rahul was very helpful, sorted my issue out no problem.. top man!!

Joey's Speedshop
United Kingdom
10 months using the app
Logbase replied November 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited October 29, 2024

Super quick to get a zoom appointment and Febin was really helpful for my request. Thank you!

Laurent Gerbaud Chocolatier
Belgium
4 months using the app
Logbase replied October 11, 2024

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.