Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable and user-friendly appointment booking features. It integrates with Google Calendar and auto-generates Google Meet links for virtual meetings. The app also supports team member addition, location management, and organizes all data on a simple dashboard. Many commend its ease of use, responsive customer service via live chat and Zoom, and its free cost.

April 10, 2024

Rahul & Febin were very helpful in showing me how to successfully navigate the app for my business needs. I love how simple yet dynamic this app is.

Healing Hands Oasis
United States
7 months using the app
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 1, 2024

Siva was such a big help! I asked for assistance barely knew how to explain and he knew how help get me moving forward. I really appreciate him. He was there in seconds after I submitted my question to chat. Again, thank you! I really do like this service and the customer care made it even better.

HABITS Tarot
United States
4 months using the app
Logbase replied April 4, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

March 4, 2024

Absolutely great app! offers something you can't get directly from shopify while being comletely free. And im absolutely blown away by the support they provided. I was stuck with something and did'nt have any other option than reaching out for help, and they came in so clutch! helped me right away, done some custom coding and made it work.

eWorkshop
South Africa
About 1 month using the app
Logbase replied March 5, 2024

Thank you for the wonderful review! It means a lot to our team.

April 30, 2024

We have a small resort in Minnesota and this is our first year adding a boat rental so we wanted to integrate an online booking system that our guest can use and pay online.

This app has been a great experience and easy to use. Plus, I schedule a Demo/Set up call with Rahul who was fantastic and new exactly how to help me accomplish what I needed.

They are a new appointment booking app so they will be adding new features as they continue to grow.

Great experience so far.

Lake Augusta Cabins
United States
10 days using the app
Logbase replied May 2, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited March 25, 2024

Febin was the most patient, clear and straightforward guy I literally ever worked with in any type of customer service setting. Absolute gem!

EDIT: I needed some more assistance and Rahul helped me this time. Friendly, knowledgeable, smart.

This company seems great. I will always see if they have a product before I try anything elsewhere!

NordBarber
Germany
27 days using the app
Logbase replied March 6, 2024

Thank you for taking the time to leave us a wonderful review!

March 31, 2024

Great app, allowed me to setup functionality for multi-day bookings for a football camp (so hard to find something that worked)

The customer service team are also INCREDIBLE, have been able to solve every request I asked (Janani - thank you)

CGA Coaching
United Kingdom
28 days using the app
Logbase replied April 2, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

March 20, 2024

Excellent application and excellent service. Sudhan was too kind and engaged with my doubts. Not only did he explain to me how to use the application but he also helped me solve a bug I had with my website. Super recommended. I appreciate the time and the explanation.

Verona Atelier
United States
About 2 months using the app
Logbase replied March 21, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 18, 2024

Bookeasy has the best customer service when it comes to live chats and if you don't understand something, you can book a Zoom meeting to better understand and they help you on the Zoom call to fix any issue you have.

Sudhan helped me with my issue on my website regarding adding a booking button onto the site because I had a buy now pop up and he helped me understand how to do it and how to add it to my different products

I highly recommend using this because I've had nothing but good customer service since installing it and the best part is

You are always talking to a human instead of an AI like some of their competitors

Drip or Drown Luxury Auto Detail
United States
3 days using the app
Logbase replied April 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 12, 2024

I love this app! I had a rough time editing certain hours and at 10:55pm Febin helped me and helped me quickly! USE THIS APP for all your booking needs.

Jefri Spencer
United States
2 months using the app
Logbase replied March 17, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 5, 2024

After testing four other booking apps on the Shopify App Store, I stumbled upon Bookeasy, and it immediately stood out as the best choice. The previous apps I tried were lacking in various functions, failing to meet our requirements. However, Bookeasy exceeded my expectations.

The app is incredibly intuitive and offers remarkable flexibility, allowing seamless adjustments tailored to our specific needs. What sets it apart is its versatility in enabling bookings with or without a linked Shopify product, a feature that proved invaluable for our purposes.

I must commend the exceptional support team. I recently scheduled a setup meeting with Febin, who adeptly addressed all my inquiries. Thanks to his assistance, our Shopify website now operates seamlessly.

For anyone seeking a reliable booking app, I wholeheartedly recommend giving Bookeasy a try.

Rainbow Flower Celebrate
Canada
18 days using the app
Logbase replied March 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.