Appointment Booking — Bookeasy
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (309)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for service-oriented businesses, praising its user-friendly interface and customization options that boost efficiency and customer experience. Features like integration with Google Calendar and auto-generated Google Meet links add convenience. The responsive and effective customer support, accessible via live chat and email, is also commended.
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I recently installed the Bookeasy app for my Shopify store and ran into an issue with hiding the 'Add to Cart' button. I reached out to their support team, and they responded quickly, resolving my issue in no time. Now, the booking app works exactly as I intended! Excellent customer service and a seamless experience. I highly recommend Bookeasy to anyone needing a reliable booking solution!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
This app is great, it works perfectly for our store and the customer service team was incredibly helpful and solved my questions quickly. Thank you Rahul for your great work!
I wanted to take a moment to share my positive experience. It’s user-friendly and has made my tasks much easier!
I also want to thank Annie for the exceptional service. She was attentive, professional, and truly went above and beyond to ensure everything was set up perfectly. Her support made the entire process seamless.
Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.
It is a great company, and everything works well! If you have any questions, they are happy to think along with you and provide excellent support. Febin was helpful and always willing to assist.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
This app is amazing, so easy, and the team is so responsive! I keep thinking it's too good to be true, but I think finding it was just good karma! Thank you BookEasy team!! :)
Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.
Update:
I have received multiple harassing emails from this company demanding I take down my honest review. Rahul Pradeev (rahul@logbase.io) was the person that threatened me today. He said the following
"If this matter is not resolved promptly, we will be left with no choice but to take further action against misleading and defamatory reviews. We urge you to reconsider your review and respond to us so that we can address any genuine concerns professionally.
This will be our final attempt to reach out before proceeding with the necessary actions."
Original TRUTHFUL REVIEW:
I tried so hard to like this app. But at the end of the day, it just lacks critical features for a service based business. So I have to move on. I hate it but enough is enough.
This is Saravanakumar, Co-founder at Logbase. The email conversation between you and Rahul was escalated to me.
I sincerely apologize for the email sent by Rahul from our team. I had a detailed conversation with him, and while his intent was to clarify that our app doesn’t support the requested feature and check if you'd consider updating your review, I acknowledge that the email was poorly worded and should not have been sent. The email got worded this way because he used a tool that assists in email composition. I assure you that I will ensure this does not happen again within our team. I have already emailed you regarding this, please reach out to me if you have any other concerns.
I added Bookeasy to our website with the intention to replace existing appointment booking. Integration and configuration instructions were very easy to follow and all the functionality we desired are implemented. Sudhan in Customer Technical Assistance was very efficient in solving a minor issue I was having regarding template html coding regarding an non-required "add to cart" button. Sudhan solved the matter in minutes. I'm looking forward to Bookeasy and we are now looking at other Logbse apps for a uniform customer experience across our platform.
Rahul was very professional and provided me with a quick solution to my question about creating appointments. This was very helpful. Thank you!
Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.
Good and fast customer support (today with Rahul). I really like the app. Not everything is self-explanatory. But with the support team I always find a good way to solve the issues. By the way: we you use it for a rental business.
Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.
Thanks Rahul for solving 90% of my troubles in just one call and looking forward to the next for the remaining 10% :-)!
Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.