BookX— Appointment Booking App

BookX— Appointment Booking App

Reviews (293)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless booking management, which boosts operational efficiency for service-based businesses. It's praised for its high customizability, easy setup, and integration with systems like Google Calendar. Features like customizable booking without product creation and the option to hide the 'Add to Cart' button add flexibility. The reliable performance and responsive customer support via live chat, Zoom, and email are also appreciated.

April 14, 2025

I love this app. Unlike most apps these days, is very well designed from the ground up to be highly configurable and not just push you through a singular process. At first I thought getting all the functionality I need was too good to be true for a free app. I had tried so many paid booking apps on free trial and they just didn't provide certain key requirements. I had an issue getting add to ...

Be Vibrant
New Zealand
8 months using the app
Logbase replied April 16, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

May 22, 2025

The app is great, needs a little thinking through, BUT it's really flexible and the live chat support with Jananee was truly excellent! I got it all running the way I needed it within minutes. This has been a huge step forward for our small company and exactly what we needed! :)

Elisto Consulting
United Kingdom
8 months using the app
May 2, 2025

Febin was really helpful with setting up my appointment booking and making sure that everything was working correctly, answering all queries and following instructions on what I want to achieve. This is coming off the back of the online chat where I was told that I could create a booking system. Thank you Febin for your assistance on the zoom call.

Melanin Minds
United Kingdom
About 1 month using the app
Logbase replied May 6, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

May 20, 2025

Fantastic app! It’s the first one I’ve used that doesn’t require creating a product, which makes the setup incredibly fast and hassle-free. Everything is intuitive and easy to customise. But what really sets it apart is the technical support — absolutely brilliant! Durkesh was responsive, efficient, and solved my issue in no time. Highly recommend!

Felicitations
Australia
About 2 months using the app
June 5, 2025

6.4. We are just getting our business back up. BookX is easy to use and I appreciate customer service. I spent just a few minutes on chat with Rajkumar... problem solved. I won't hesitate to ask for help again.

6.5. Nithish once again helped via zoom to correct a problem right away... I haven't found customer service like this in such a long time. Thanks you so much.!!

Danna Jo Ritter

Texas MudDauber Pottery
United States
6 days using the app
Logbase replied June 6, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

June 2, 2025

I looked at other apps, tried another but this one is AWESOME. After I changed themes I forgot to click a button. Nithish, the technical support person, was so patient, kind and helpful. He also speaks very good English. I highly recommend this company and will be purchasing additional apps from them!

HostasMN
United States
3 days using the app
March 5, 2025

great app and great support - always on hand to assist and support any issues you have. offering guidance and advice. they even take on board your views and suggestions for updates and changes . We use this app for booking our experiences . simple and easy to use

The Shropshire Distillery
United Kingdom
11 months using the app
Logbase replied April 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

May 19, 2025

Great response time and helpful assistance with setup, a few features which would be great additions for our personal offering but all in all great app.

Castle Farm Shop
United Kingdom
About 2 months using the app
February 10, 2025

I recently installed the Bookeasy app for my Shopify store and ran into an issue with hiding the 'Add to Cart' button. I reached out to their support team, and they responded quickly, resolving my issue in no time. Now, the booking app works exactly as I intended! Excellent customer service and a seamless experience. I highly recommend Bookeasy to anyone needing a reliable booking solution!

Everise Dance Shoes
Australia
About 1 year using the app
Logbase replied February 11, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

April 17, 2025

Sudhan Ravi helped me today with setting up our pottery workshop appointments. He was very patient as we walked through setup and went over settings. I'm hoping I can get it all to work well with our needs more efficiently. We've got a customized theme so hopefully all will work well together. Really appreciate the help and kindness from him! -Stephanie

Sage Valley Pottery
United States
About 23 hours using the app
Logbase replied April 21, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...