Appointment Booking — Bookeasy

Appointment Booking — Bookeasy

Reviews (270)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this versatile booking app for its ability to enhance business operations and customer convenience in various industries, including resorts and service-based boutiques. It supports multi-day bookings and event management, and offers features similar to Calendly and Google Forms, such as auto-generating Google Meet links and a dashboard for organizing form data. The app allows for customization of booking buttons and flows, which can be embedded directly on merchant pages. It is user-friendly and intuitive, making booking management straightforward. Customer support is frequently praised for its responsiveness and effectiveness, with options like live chat and Zoom calls available. Continuous improvements and responsiveness to feedback are also noted positives.

October 5, 2024

I have been using this app for my store which almost functions like a services market place with 100s of different appointments.

Despite the load and complexity, Bookeasy works like a charm! This is a simple yet amazing product. The whole team is also open to feedback and helps out if a new feature is required.

All the best to Team Bookeasy.

Activity Kidz
India
4 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 18, 2024

I Had opportunity to connect with Rahul with book easy. He had been very polite, patient and understood my problem well. his guidance was to point and of great help. I look forward for long term collaboration with the app and team. thanks.

Fiesta Services
India
5 months using the app
Logbase replied October 21, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 19, 2024

I had a very specific request and reached out via chat to see if my booking feature could be embedded on a page rather than linked to a block on the landing page. Annie was able to help create what I was looking for making it convenient for me to share with only those that need the link to the page. Annie was so easy to work with and very thorough in understanding my vision and what our needs are as a non-profit Youth Hockey League. Very quick to respond and make things happen. The app is pretty easy and straight forward to use as well. Another PLUS!

ESIHA
United States
8 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 7, 2024

We have this app on 2 of our stores at the moment and it seems to be working well for what we need. Anytime i have needed assistance it has been quick and painless. i look forward to seeing more features added in the future such as automatic timezone conversions.

Bonsai-En
Australia
5 months using the app
Logbase replied August 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 13, 2024

Poor. Unstable. Not worth the time. We have had this app installed for a while now and just recently a customer reached out and wanted to book an appointment. The customer told us it didn't work. Looking in to it we found out that the widget isn't showing. We contacted support. Their first response was "it looks good from our end...". A few lines later they said they were gonna double check and also check with the tech team and get back. Never got back and when i reach out again they said "Oh we have already double checked everything and it looks good from our end". Their lates solution to the problem was sending me print-screens of all different devices and web-browsers they have to prove that it works. For us it still does not work even though we have tried different browsers, computers, phones, wifi-connection. But... I guess booking support ain't that easy after all...

Remoair
Sweden
3 months using the app
October 24, 2024

Rahul was very helpful, sorted my issue out no problem.. top man!!

Joey's Speedshop
United Kingdom
10 months using the app
Edited October 29, 2024

Super quick to get a zoom appointment and Febin was really helpful for my request. Thank you!

Laurent Gerbaud Chocolatier
Belgium
4 months using the app
Logbase replied October 11, 2024

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

August 26, 2024

This app has changed my life, so simple and I just get consultations booked effotlessly, I just check my diary the night before and its all done -
Siva, was a great help, I needed to check that my google calender was auto pulling my appointment through and he was super efficient.

Pink Cosmetics
South Africa
About 2 months using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

July 31, 2024

I have been using Bookeasy for 6 months to manager appointments for a spa and service based boutique that uses Shopify for e-commerce and product management. I recently had an issue with a double booking and Sudhan was very helpful in finding a solution. I really appreciate that you can book time to chat live with a representative to help you with Bookeasy.

Poppy & Someday
United States
8 months using the app
Logbase replied August 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 8, 2024

Great app. Intuitive. The service is very good. I had a couple of issues (my end) and they quickly and easily helped me solve them.

Beachcombers Henna Supply
United States
3 months using the app
Logbase replied August 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.