Appointment Booking — Bookeasy

Appointment Booking — Bookeasy

Reviews (281)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective appointment management and seamless integration, enhancing operational efficiency and customer satisfaction in service marketplaces and event management. It features a user-friendly interface, customizable options like auto-generated Google Meet links, and the ability to export form data. Merchants also praise its reliable performance and responsive customer support, which assists with setup and troubleshooting.

Edited October 29, 2024

Super quick to get a zoom appointment and Febin was really helpful for my request. Thank you!

Laurent Gerbaud Chocolatier
Belgium
4 months using the app
Logbase replied October 11, 2024

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

November 19, 2024

So supportive customer service, I got the help I needed instantly! Highly recommend!

Studio Calanthe
Finland
2 months using the app
Logbase replied November 22, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 13, 2024

Poor. Unstable. Not worth the time. We have had this app installed for a while now and just recently a customer reached out and wanted to book an appointment. The customer told us it didn't work. Looking in to it we found out that the widget isn't showing. We contacted support. Their first response was "it looks good from our end...". A few lines later they said they were gonna double check and also check with the tech team and get back. Never got back and when i reach out again they said "Oh we have already double checked everything and it looks good from our end". Their lates solution to the problem was sending me print-screens of all different devices and web-browsers they have to prove that it works. For us it still does not work even though we have tried different browsers, computers, phones, wifi-connection. But... I guess booking support ain't that easy after all...

Remoair
Sweden
3 months using the app
December 3, 2024

Wonderful app and support from Rahul. Must have in Shopify.

Hope Bike Rental
Indonesia
3 months using the app
Logbase replied December 6, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 20, 2024

Sudhan ravi was absolutely amazing!!!! He is an incredible problem solver, patient, and very attentive to details. Will work with them again in the future.

Geneviève's
United States
4 days using the app
Logbase replied November 22, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 15, 2024

Great app, easy to set up and Janani help me set up a couple of customised requirements. Haven't used app yet - but looks like it will be very useful come February'25 for our appointments
Thanks for your help Janani

Frederick Irwin Anglican School
Australia
3 days using the app
October 21, 2024

Scheduled a zoom appointment for some additional help and the customer service was amazing. Annie was helping me out today and they were very kind and helpful. I was also new to the app and they guided me through a lot of the features bookeasy has to offer. They saved me a lot of time explaining everything in a short call session.

My Store
United States
1 day using the app
Logbase replied October 22, 2024

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

November 2, 2024

Great work with Febin ! He helped me to set up the app and it-s now working all perfectly.
Many thanks !

Fourmis.bio
France
3 days using the app
Logbase replied November 4, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 30, 2024

Febin was very kind with the service, in 5 minutes he solved all my problems

PizzaioloADomicilio®
Italy
2 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 7, 2024

We have this app on 2 of our stores at the moment and it seems to be working well for what we need. Anytime i have needed assistance it has been quick and painless. i look forward to seeing more features added in the future such as automatic timezone conversions.

Bonsai-En
Australia
5 months using the app
Logbase replied August 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.