Reviews (424)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app cost-effective, with lower membership fees compared to other apps' transaction fees. It's praised for ease of use, high customization, and comprehensive functionality, including member portals and access control. Customer support is excellent, with quick response times and personalized assistance, including video tutorials and custom code solutions. Real-time chat support is highly appreciated, with staff like Jackson, Mia, Nancy, Adrian, Mona, Harris, and Natasha frequently mentioned for their exceptional service. Merchants highly recommend this app for its functionality, ease of use, and outstanding customer support.

September 5, 2024

Appstle Memberships has been more that willing to help each time I've contacted them with a question or concern, and been able to show me how to configure things the way that I've needed them for our platform. So impressed.

BridgeCom Systems
United States
Almost 2 years using the app
Appstle Inc. replied September 6, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

August 7, 2024

I recently had contact with customer support and I am thoroughly impressed. My questions were answered competently and promptly, allowing me to continue with my work immediately. Additionally, the support team inquired about any other possible concerns I might have. Adrian was extremely friendly, competent, understanding, and he addressed my issue in a goal-oriented manner. I highly recommend this service based on my excellent experience.

Kunstundstunde
Germany
10 months using the app
Appstle Inc. replied August 8, 2024

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

September 2, 2024

We recently moved our little (not-for-profit) Shopify based membership system over to Appstle, so as our organisation membership base grew, we could better support them.

Appstle lived up to our expectations- not only did they help us migrate our membership list and set up our plans, even when some of our members (slipped through the gaps) during the test periods and transfer, they went out of their way to help us resolve the issue.

Thank you to Adrian and the team for your excellent service - always patient, polite and timely.

Kind regards, Therese - Munda Biddi Trail Foundation

Munda Biddi
Australia
About 2 months using the app
Appstle Inc. replied September 3, 2024

Thank you for your kind review! We’re delighted that we lived up to your expectations and that we could assist you effectively during the migration of your membership system. We look forward to continuing to support and your growing membership base.

September 25, 2024

Great customer support. All our questions were answered promptly with easy to understand directions.

ONE WOOF CLUB
Hong Kong SAR
Almost 2 years using the app
Appstle Inc. replied September 26, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

August 20, 2024

absolutely amazing!!!! I never write reviews but their customer service is the best ive ever had for any tech. fast replies and fixes problem for you and send video explaining what they did.10000000/10

LYFE
United States
4 months using the app
Appstle Inc. replied August 22, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

August 29, 2024

Appstle has all of the functionality we need as a beginning business, and excellent support. They have been extremely responsive in helping us to get set up.

TenBuckBuds
United States
5 months using the app
Appstle Inc. replied August 30, 2024

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

August 2, 2024

Harris and Mona are the absolute BEST! I am so happy that I decided to choose Appstle for my membership and subscription apps. I have never experienced such great customer service in my life when it comes to working with an online chat service. They both responded to my question within 30 seconds, LITERALLY! Harris initially helped me set up their membership app about a week ago and then I messed around and installed a drop shipping app to my store and when I went to remove my products from their dashboard, it wiped out my entire catalog. I had to start from scratch, but I THANK GOD, For Appstle's remarkable customer service. Mona, was very patient, professional and went above an beyond what I expected in helping me get everything back working properly. She didn't leave my side until she knew everything was working and I was completely satisfied. Thank you so much for everything. I look forward to being a part of the Appstle's family for years to come.

Naturally Organic You
United States
13 days using the app
Appstle Inc. replied August 3, 2024

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

August 27, 2024

Support worked diligently to help me create the best memberships options to meet my business needs.

Spa Crystal
United States
3 months using the app
Appstle Inc. replied August 29, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

September 1, 2024

OMG What can I say! I was STUCK for 6 hours and this guy helped me out in less than 10 minutes. If I woulda called earlier it woulda saved me a TON of time and I wouldn't be crying right now. I'm so thankful!

MBB Scholar Society Members
United States
2 months using the app
Appstle Inc. replied September 2, 2024

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

August 26, 2024

This app is great! I can't find a better alternative on Shopify so this app is the best. and customer service helps with every problem.

Designessense
Poland
3 months using the app
Appstle Inc. replied August 27, 2024

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.