Asklayer Survey & NPS for pros

Asklayer Survey & NPS for pros

Reviews (111)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience with personalized, customizable surveys that improve understanding of customer behaviors and acquisition channels. Features include AI, skip logic, and question randomization, with seamless Shopify integration allowing targeted interactions. The interface is user-friendly, and the app performs stably in data management. Customer support is responsive, quickly addressing issues and incorporating feedback into updates.

February 9, 2024

I've been using Asklayer from last month and I'm impressed with it. made easy to collect feedback from my customers. The surveys are easy to create and customize, and the reporting features are great. recommend to those who wants to get serious about customer feedback.

SwiftStyle Hub
United States
2 months using the app
PEAKDIGITAL replied February 10, 2024

Thanks for the kind review! We’re expanding our feature set daily - those reports you mentioned will be getting filtering and cross tabulated comparisons in the coming week 😀

February 24, 2024

Asklayer gets the job done. I’ve customized surveys to match my store’s look and feel. The skip logic and question randomization keep things organized. If you want hassle-free feedback, give Asklayer a try.

Quirk Sync
Australia
2 months using the app
PEAKDIGITAL replied February 26, 2024

Thanks for the review :)

February 19, 2024

Solid App for surveys, Free templates and for free, no messy setup simple and efficient. thumbs up

Tieverse
United States
2 months using the app
PEAKDIGITAL replied February 20, 2024

Thanks for the kind review :)

February 14, 2024

Asklayer is fantastic! It efficiently gathers actionable feedback from customers. Highly recommended!

AllGears
United States
2 months using the app
PEAKDIGITAL replied February 15, 2024

Thanks for the kind review!

February 15, 2024

I can believe this is free, it’s better than the most expensive options on the store

Daily Bazaar
Pakistan
About 2 months using the app
PEAKDIGITAL replied February 16, 2024

Thanks! We're aiming at being THE pro level app and adding new features every week. Things like advanced filtering and NPS cross tabulation are coming soon!

February 26, 2024

I'm impressed with it. very easy to use and it has a wide range of features I would highly recommend Asklayer who is looking for a way to improve their customer experience.

ElecHubshop
United States
About 2 months using the app
PEAKDIGITAL replied February 28, 2024

Thank you for the review!

February 18, 2024

Anthony’s support was amazing and the product is fantastic too.

Insizes
United States
About 2 months using the app
PEAKDIGITAL replied February 19, 2024

Thank you for the kind review!

February 22, 2024

“I ran into a bug and the app was updated within hours. Thanks Kiyoshi!

Xestify
United States
About 1 month using the app
PEAKDIGITAL replied February 26, 2024

Thanks for the review! Any time during JPN business hours our team is pretty amazing!

May 21, 2024

日本人のスタッフの方がいらっしゃるのでわからないことをスムーズに問合せができます。
またアンケートを表示させる顧客のソートもかけやすそうです。

Crossfor Online Store
Japan
10 minutes using the app
PEAKDIGITAL replied July 3, 2024

この度はレビューをお送りいただき、ありがとうございます!弊社が日本企業でございまして、日本時間でのサポートが可能です!今後ともどうぞよろしくお願いいたします。

November 17, 2024

Brivella
United States
29 days using the app