Asklayer Survey & NPS for pros

Asklayer Survey & NPS for pros

Reviews (56)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 11, 2024

Very Useful for our company

Lunyee Laser Cutter
China
3 days using the app
August 10, 2024

nice free

Sweet Birth
France
2 days using the app
May 21, 2024

日本人のスタッフの方がいらっしゃるのでわからないことをスムーズに問合せができます。
またアンケートを表示させる顧客のソートもかけやすそうです。

Crossfor Online Store
Japan
10 minutes using the app
PEAKDIGITAL replied July 3, 2024

この度はレビューをお送りいただき、ありがとうございます!弊社が日本企業でございまして、日本時間でのサポートが可能です!今後ともどうぞよろしくお願いいたします。

Edited February 19, 2025

good and personal, responsive support - even helpful to uncover misunderstandings

Glückskind
Austria
3 minutes using the app
PEAKDIGITAL replied February 10, 2025

We do indeed have a free plan, on the pricing page, don't select a plan. Just go ahead and hit "I will decide later" and it will as it says let you decide later by putting you on the free plan.

September 19, 2024

Clear For Men
United Kingdom
About 1 month using the app
September 11, 2024

CHG.MX For Riders
Mexico
2 days using the app
May 6, 2025

VelVour
Canada
5 months using the app
April 28, 2025

I don't often write reviews but this app is totally worth it. The support was amazing and the flows integration works flawlessly.

My Store
United Arab Emirates
1 day using the app
March 20, 2025

Thank you Thank you Thank you

Shoe Nest12
United States
1 day using the app
March 20, 2025

The AI is amazing, honestly.

NationMart
United States
1 day using the app
March 12, 2025

Sparkefy
Canada
3 months using the app
January 23, 2025

This app is fantastic—user-friendly with outstanding support. We’ve been using it across multiple markets, and it works well. The only area for improvement would be the translation setup, which needs to be configured for each survey individually. The design can occasionally feel less intuitive, but we’ve always managed to set things up just the way we want. Anthony has been incredibly helpful, providing quick and reliable support. Definitely one of our top Shopify apps.

Jestilo
United Kingdom
About 21 hours using the app
January 15, 2025

The ability to use the same survey over many channels is something we've not seen before and it's amazingly helpful

VAPE4USA
United States
1 day using the app
January 13, 2025

Great support from Kiyoshi.

Techsters | Gear for Professionals
Pakistan
2 days using the app
December 24, 2024

Amazing app, great customer service.

Merics
South Africa
3 days using the app
December 19, 2024

There was a bug and it got resolved within 2 hours. The support is done in-house and they speak English properly.

Aikoko Care
Netherlands
20 days using the app
November 22, 2024

Travel Gears
Canada
1 day using the app
November 12, 2024

Thanks for the great support!

Dormico
Sweden
About 2 months using the app
PEAKDIGITAL replied November 13, 2024

Thank you for the kind review!

October 14, 2024

The Bagster
Poland
20 days using the app
September 25, 2024

It does each channel better than the dedicated apps. I’m using post-purchase surveys, emails and exit surveys.

Delightscape
Brazil
26 days using the app
September 24, 2024

Critter Shop
Brazil
25 days using the app
September 19, 2024

I’ve only been using Asklayer for a short while but the support is amazing.

Pufflicious Shop
United States
20 days using the app
September 19, 2024

Sweet Cravings
United States
20 days using the app
September 17, 2024

Fast support! They even added a feature for me. I just can't recommend this app enough.

Sporty Bro
United States
10 days using the app
September 12, 2024

Great app. Thanks.

Jewel Waves
France
9 days using the app
September 9, 2024

LOFOMA+
Japan
6 days using the app
August 28, 2024

I'm using the NPS feature in my checkout and it looks like the best option right now.

GlowUp Hub
United States
About 2 months using the app
August 22, 2024

I just moved from another app and I had no idea things could be this easy....

Tech Hub
United States
About 2 months using the app
August 16, 2024

This app works perfectly with my Shopify store. The surveys are easy to create, and the feedback helps us improve our store. Great app!

Health & Joy
United States
About 1 month using the app
August 7, 2024

good and useful application! allows you to direct your marketing efforts in the right direction

SUBSTANCE
United Kingdom
3 months using the app
PEAKDIGITAL replied August 12, 2024

Thank you for the kind review!

August 6, 2024

The integration with Shopify is seamless, and the user-based targeting is a great bonus. Love it!

Zeen Hub
United States
About 1 month using the app
July 24, 2024

Urban Gadgets
United States
12 days using the app
PEAKDIGITAL replied July 28, 2024

Thank you for the 5 stars!

July 18, 2024

Asklayer has made collecting customer feedback more easy. The skip logic and question randomization keep things neat and organized. Great app!

Time Savvy
United States
9 days using the app
PEAKDIGITAL replied July 22, 2024

Thank you for the kind review.

July 13, 2024

Works with flows and has a lot of options like sending surveys via link.

GALAXEOS LTD
United Kingdom
5 days using the app
PEAKDIGITAL replied July 14, 2024

Thanks for the 5 stars.

July 12, 2024

This app has awesome features like skip logic and question randomization. It’s easy to make surveys and get good feedback. Loved it!

Baby Bliss
United States
1 day using the app
PEAKDIGITAL replied July 13, 2024

Thanks for the kind review

May 27, 2024

Had a minor issue configuring my first survey, but it was easily solved by speaking with support. They were very reactive. I'm looking forward to using the app more.

KOKOBAL
Switzerland
5 days using the app
Edited March 19, 2024

Good app

Crosstab is really helpful

Support was amazing thanks Anthony

I'm capturing 2x the data through this app than my previous surveys. Big thanks to the support team helping me set up marketing automations too

swiftmart
United States
8 days using the app
March 3, 2024

"I'm using the app to measure NPS and it's fantastic. The crosstab feature is missing from a lot of other apps and without it you can't compare NPS scores against other answers"

"CSAT icons are cute!"

MAS Store
Pakistan
1 day using the app
February 26, 2024

I'm impressed with it. very easy to use and it has a wide range of features I would highly recommend Asklayer who is looking for a way to improve their customer experience.

ElecHubshop
United States
17 days using the app
PEAKDIGITAL replied February 28, 2024

Thank you for the review!

February 24, 2024

Asklayer gets the job done. I’ve customized surveys to match my store’s look and feel. The skip logic and question randomization keep things organized. If you want hassle-free feedback, give Asklayer a try.

Quirk Sync
Australia
About 1 month using the app
PEAKDIGITAL replied February 26, 2024

Thanks for the review :)

February 22, 2024

“I ran into a bug and the app was updated within hours. Thanks Kiyoshi!

Xestify
United States
8 minutes using the app
PEAKDIGITAL replied February 26, 2024

Thanks for the review! Any time during JPN business hours our team is pretty amazing!

February 19, 2024

Solid App for surveys, Free templates and for free, no messy setup simple and efficient. thumbs up

Tieverse
United States
23 days using the app
PEAKDIGITAL replied February 20, 2024

Thanks for the kind review :)

February 18, 2024

Anthony’s support was amazing and the product is fantastic too.

Insizes
United States
7 days using the app
PEAKDIGITAL replied February 19, 2024

Thank you for the kind review!

February 15, 2024

I can believe this is free, it’s better than the most expensive options on the store

Daily Bazaar
Pakistan
4 days using the app
PEAKDIGITAL replied February 16, 2024

Thanks! We're aiming at being THE pro level app and adding new features every week. Things like advanced filtering and NPS cross tabulation are coming soon!

February 14, 2024

Asklayer is fantastic! It efficiently gathers actionable feedback from customers. Highly recommended!

AllGears
United States
18 days using the app
PEAKDIGITAL replied February 15, 2024

Thanks for the kind review!

February 9, 2024

I've been using Asklayer from last month and I'm impressed with it. made easy to collect feedback from my customers. The surveys are easy to create and customize, and the reporting features are great. recommend to those who wants to get serious about customer feedback.

SwiftStyle Hub
United States
18 days using the app
PEAKDIGITAL replied February 10, 2024

Thanks for the kind review! We’re expanding our feature set daily - those reports you mentioned will be getting filtering and cross tabulated comparisons in the coming week 😀