Asklayer Survey & NPS for pros
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Very Useful for our company
nice free
日本人のスタッフの方がいらっしゃるのでわからないことをスムーズに問合せができます。
またアンケートを表示させる顧客のソートもかけやすそうです。
この度はレビューをお送りいただき、ありがとうございます!弊社が日本企業でございまして、日本時間でのサポートが可能です!今後ともどうぞよろしくお願いいたします。
good and personal, responsive support - even helpful to uncover misunderstandings
We do indeed have a free plan, on the pricing page, don't select a plan. Just go ahead and hit "I will decide later" and it will as it says let you decide later by putting you on the free plan.
I don't often write reviews but this app is totally worth it. The support was amazing and the flows integration works flawlessly.
Thank you Thank you Thank you
The AI is amazing, honestly.
This app is fantastic—user-friendly with outstanding support. We’ve been using it across multiple markets, and it works well. The only area for improvement would be the translation setup, which needs to be configured for each survey individually. The design can occasionally feel less intuitive, but we’ve always managed to set things up just the way we want. Anthony has been incredibly helpful, providing quick and reliable support. Definitely one of our top Shopify apps.
The ability to use the same survey over many channels is something we've not seen before and it's amazingly helpful
Great support from Kiyoshi.
Amazing app, great customer service.
There was a bug and it got resolved within 2 hours. The support is done in-house and they speak English properly.
Thanks for the great support!
Thank you for the kind review!
It does each channel better than the dedicated apps. I’m using post-purchase surveys, emails and exit surveys.
I’ve only been using Asklayer for a short while but the support is amazing.
Fast support! They even added a feature for me. I just can't recommend this app enough.
Great app. Thanks.
I'm using the NPS feature in my checkout and it looks like the best option right now.
I just moved from another app and I had no idea things could be this easy....
This app works perfectly with my Shopify store. The surveys are easy to create, and the feedback helps us improve our store. Great app!
good and useful application! allows you to direct your marketing efforts in the right direction
Thank you for the kind review!
The integration with Shopify is seamless, and the user-based targeting is a great bonus. Love it!
Thank you for the 5 stars!
Asklayer has made collecting customer feedback more easy. The skip logic and question randomization keep things neat and organized. Great app!
Thank you for the kind review.
Works with flows and has a lot of options like sending surveys via link.
Thanks for the 5 stars.
This app has awesome features like skip logic and question randomization. It’s easy to make surveys and get good feedback. Loved it!
Thanks for the kind review
Had a minor issue configuring my first survey, but it was easily solved by speaking with support. They were very reactive. I'm looking forward to using the app more.
Good app
Crosstab is really helpful
Support was amazing thanks Anthony
I'm capturing 2x the data through this app than my previous surveys. Big thanks to the support team helping me set up marketing automations too
"I'm using the app to measure NPS and it's fantastic. The crosstab feature is missing from a lot of other apps and without it you can't compare NPS scores against other answers"
"CSAT icons are cute!"
I'm impressed with it. very easy to use and it has a wide range of features I would highly recommend Asklayer who is looking for a way to improve their customer experience.
Thank you for the review!
Asklayer gets the job done. I’ve customized surveys to match my store’s look and feel. The skip logic and question randomization keep things organized. If you want hassle-free feedback, give Asklayer a try.
Thanks for the review :)
“I ran into a bug and the app was updated within hours. Thanks Kiyoshi!
Thanks for the review! Any time during JPN business hours our team is pretty amazing!
Solid App for surveys, Free templates and for free, no messy setup simple and efficient. thumbs up
Thanks for the kind review :)
Anthony’s support was amazing and the product is fantastic too.
Thank you for the kind review!
I can believe this is free, it’s better than the most expensive options on the store
Thanks! We're aiming at being THE pro level app and adding new features every week. Things like advanced filtering and NPS cross tabulation are coming soon!
Asklayer is fantastic! It efficiently gathers actionable feedback from customers. Highly recommended!
Thanks for the kind review!
I've been using Asklayer from last month and I'm impressed with it. made easy to collect feedback from my customers. The surveys are easy to create and customize, and the reporting features are great. recommend to those who wants to get serious about customer feedback.
Thanks for the kind review! We’re expanding our feature set daily - those reports you mentioned will be getting filtering and cross tabulated comparisons in the coming week 😀